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Work@Dice

Who are we? We are the nation's largest employment Internet site for technology professionals, and we need more team players! These positions will support our Web-based career solutions business.

Benefits offered by Dice to eligible employees
  • Insurance – Health, Dental, Vision, Flexible Spending Accounts, Life, STD, LTD
  • 401(k)
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement Plan
  • Fitness Club Reimbursement Plan
  • Generous Vacation Plan
  • Paid Sick Leave
  • Paid Personal Days
  • Paid Holidays
If you are interested in any of the jobs listed here, please e-mail us a detailed resume with cover letter. No phone calls, please.
Dice Human Resources
12150 Meredith Drive  •  Urbandale, IA 50323
Dice is an Equal Opportunity Employer. Reference, background, and credit checks required.

Job Openings at Dice

Account Coordinator

DHI Group, Inc. is a fast-growing provider of specialized career sites that cater to distinct professional communities. Our mission is to help our customers source and hire the most qualified professionals in select and highly skilled occupations, and to help those professionals find the best job opportunities in their respective fields and further their careers. To learn more about our brands please visit www.dhigroupinc.com.

When you become a DHI team member, you join a company that values their loyal and enthusiastic employees by providing them a competitive salary, great benefits, including a 401(k) match, generous paid time off, casual dress, wellness program, fitness club reimbursement, tuition reimbursement, and more.

Dice.com, a DHI company, quickly delivers the opportunities, insights and connections technology professionals and employers need to move forward.

There's a reason why we have such great talent retention – our work environment. If you like working at a company where individual contribution matters and is recognized, where you can have both autonomy and support to achieve your goals and where creativity and accomplishment are rewarded, then you should consider DHI.

Our teams are growing and our Sales team is looking for three Account Coordinators in our Urbandale office. As an Account Coordinator you will provide support for sales teams and channels by providing client trainings, performance monitoring, troubleshooting, and performance reviews by account. In addition, partner with sales teams to look for additional product opportunities.

In this position you will:

  • Work directly with sales reps to assist with customer service issues, technical issues, billing issues, upsell opportunities, etc.
  • Actively participate in post-sale usage and performance review of customers; including scheduling and monitoring any technical resources required and communicating the status of the process to assigned National Account representative
  • Assist in maintaining, renewing, upselling, & growing the on-going relationship with the National accounts assigned
  • Provide site activity reporting on customers, as needed
  • Work directly with order processing to ensure customer is set up properly within site and Salesforce including implementing manual work-arounds when deemed necessary
  • Work with sales reps in scheduling Quarterly Account Reviews, trainings, and other communication, as needed
  • Work with sales rep, order processing, accounts receivable to ensure accounts are setup, activated, and billed correctly
  • Send out contracts when sales rep is traveling – as needed
  • Miscellaneous duties as assigned

Minimum Qualifications:

  • 2–4 years account management and customer service experience
  • Excellent organizational and time management skills
  • Ability to multi-task
  • Excellent written and oral communication skills
  • Comfortable client facing skills
  • Knowledge of Microsoft Office products, principally Excel
  • Strong Salesforce/Client Connect knowledge a plus including CS & Sales Sides (Opportunities, quotes, cases, etc.)
  • Ability to work in a team atmosphere
  • Excellent time management skills
  • Able to work flexible hours 7am – 4pm, 7:30am – 4:30pm or 8am – 5pm
  • Travel as necessary
  • Overtime as necessary
Qualified candidates should send cover letter and resume to: HR@dice.com
Dice Human Resources  •  12150 Meredith Drive  •  Urbandale, IA 50323
DHI Group is an Equal Opportunity Employer  •  Reference, background, and credit checks required.

Customer Support Representative

DHI Group, Inc., is a fast-growing provider of specialized career sites that cater to distinct professional communities. Our mission is to help our customers source and hire the most qualified professionals in select and highly skilled occupations, and to help those professionals find the best job opportunities in their respective fields and further their careers. To learn more about our brands please visit www.dhigroupinc.com.

Dice.com, a DHI company, quickly delivers the opportunities, insights and connections technology professionals and employers need to move forward. Learn how to effectively move forward at www.dice.com.

When you become a DHI team member, you join a company that values their loyal and enthusiastic employees by providing them a competitive salary, great benefits, including a 401(k) match, generous paid time off, casual dress, wellness program, fitness club reimbursement, tuition reimbursement, and more.

Our Customer Support Department has an opening for a Customer Support Representative in our Urbandale office. As a Customer Support Representative you be responsible for driving customers' successful use of Dice products and services in fulfilling their hiring and recruiting needs. Primarily, your activities will include posting customer jobs, taking incoming phone calls, chat sessions, and emailing.

In this position you will:

  • Resolve incoming job seeker and customer inquiries and issues via phone, email, or chat regarding one or more of the Dice brands
  • Make outbound calls and send customized emails that build relationships with customers
  • Do regular progress reviews per a set schedule to ensure customers are utilizing their job posting slots and finding enough quality IT candidates so they renew with us
  • Gather and document information/feedback in CRM system related to customers' needs
  • Encourage clients to utilize appropriate Dice resources (i.e. – Employer Resource Center, communities, forums, online and webinar training, Dice social media, etc.)
  • Keep current on recruitment and job market trends in order to provide insight to customers
  • Recognize and provide Sales team with any possible up-sell opportunities
  • Provide internal customer feedback – be the voice of the customer – to continually improve Dice products and services
  • Miscellaneous duties as assigned

Minimum Qualifications:

  • High School Diploma required, Associates degree preferred
  • A minimum of 1 year experience in Customer or Sales Support, staffing services, sales, admin, or other customer-facing role
  • Inbound/outbound phone calling experience preferred
  • Excellent communication skills (both written and oral, including excellent spelling, grammar, and punctuation)
  • Experience with MS Word, MS Excel, CRM system, and Internet navigation required
  • Typing speed of minimum 75 WPM preferred
  • Technical aptitude needed
  • Strong organizational and time management skills
  • Must be able to work independently and with cross-functional team
  • Positive attitude is a must
  • Ability to adapt to constant change a must
  • Excellent attendance a must
Qualified candidates should send cover letter and resume to: HR@dice.com
Dice Human Resources  •  12150 Meredith Drive  •  Urbandale, IA 50323
DHI Group is an Equal Opportunity Employer  •  Reference, background, and credit checks required.

Internal Support Representative I

DHI Group, Inc. is a fast-growing provider of specialized career sites that cater to distinct professional communities. Our mission is to help our customers source and hire the most qualified professionals in select and highly skilled occupations, and to help those professionals find the best job opportunities in their respective fields and further their careers. To learn more about our brands please visit www.dhigroupinc.com.

Dice.com, a DHI Group, Inc. company, quickly delivers the opportunities, insights and connections technology professionals and employers need to move forward. Learn how to effectively move forward at www.dice.com

When you become a DHI Group, Inc. team member, you join a company that values their loyal and enthusiastic employees by providing them a competitive salary, great benefits, including a 401(k) match, generous paid time off, casual dress, wellness program, fitness club reimbursement, tuition reimbursement, and more.

There's a reason why we have such great talent retention – our work environment. If you like working at a company where individual contribution matters and is recognized, where you can have both autonomy and support to achieve your goals and where creativity and accomplishment are rewarded, then you should consider DHI Group, Inc.

Our teams are growing and our Customer Support team has an immediate need for an Internal Support Representative I in our Urbandale office. As an Internal Support Representative I you will provide the majority of support to Customer Support department. This position also includes some support of customers/seekers.

In this position you will:

  • Troubleshoot for internal customer support reps, team leads, managers, and Sales
  • Be available for internal and external phone queue, chat, one-posts, emails, etc.
  • Conduct testing to ensure web site functionality: research, resolve, and document
  • Focus on compliance issues, or other customer/seeker issues depending on fluctuating needs
  • Be able to create and generate reports
  • Provide customer feedback and work with Product to enhance each site
  • Provide social media assistance if required
  • Keep information confidential
  • Other duties as assigned

Minimum Qualifications:

  • Associates degree or equivalent proven work experience
  • Minimum of 6 months of Customer or Sales Support experience or equivalent
  • Ability to develop knowledge of phone queue, email, and chat back-end systems
  • Very strong troubleshooting expertise for common browsers (I.E., Firefox, Chrome, and Safari)
  • Proven aptitude for technology, math, product management, and/or intimate job board knowledge
  • Prefer knowledge of Oracle, SQL, and/or HTML; superior Excel skills required
  • Customer/Product feedback experience with strong customer relationship skills
  • Proven ability to think creatively and work independently
Qualified candidates should apply here
Dice Human Resources  •  12150 Meredith Drive  •  Urbandale, IA 50323
DHI Group is an Equal Opportunity Employer  •  Reference, background, and credit checks required.

New Business Sales Executive

DHI Group is a fast-growing provider of specialized career sites that cater to distinct professional communities. Our mission is to help our customers source and hire the most qualified professionals in select and highly skilled occupations, and to help those professionals find the best job opportunities in their respective fields and further their careers. To learn more about our brands please visit www.dhigroupinc.com.

When you become a DHI Group team member, you join a company that values their loyal and enthusiastic employees by providing them a competitive salary, great benefits, including a 401(k) match, generous paid time off, casual dress, wellness program, fitness club reimbursement, tuition reimbursement, and more.

There's a reason why we have such great talent retention – our work environment. If you like working at a company where individual contribution matters and is recognized, where you can have both autonomy and support to achieve your goals and where creativity and accomplishment are rewarded, then you should consider DHI Group.

Our Sales Department has an opening for a Sales Executive in our Urbandale office. As a Sales Executive you will establish, maintain, and grow relationships with existing and prospective Dice clients to achieve maximum revenue potential.

In this position you will:

  • Up-sell new and existing customers in order to maximize and maintain business relationships
  • Sell new products to potential and existing client base
  • Develop new business by following up on leads generated by lead campaigns, tradeshows and inbound telephone and website leads
  • Responsible for monthly and long-term renewals of current client contracts
  • Retain and minimize cancellations of the Dice service
  • Establish and cultivate key relationships via the telephone
  • Contact assigned accounts to maintain and generate continued sales of Dice services
  • Sell incoming leads at an established closed ratio
  • Provide continuous sales support to existing client base
  • Attain established goals set by self and direct report
  • Regular attendance
  • Accountable for meeting criteria set forth in monthly reviews
  • Other duties as assigned

Minimum Qualifications:

  • Bachelor's degree in Marketing or a related filed or equivalent proven experience
  • Proven sales ability / experience – minimum 2 years
  • Ability to work in a team atmosphere
  • Excellent written and verbal communication skills
  • Strong organization and time management skills
  • Detail Oriented
  • Strong knowledge Microsoft Office products and experience with a CRM system
Qualified candidates should apply here
Dice Human Resources  •  12150 Meredith Drive  •  Urbandale, IA 50323
DHI Group is an Equal Opportunity Employer  •  Reference, background, and credit checks required.

Sales Manager, National Accounts

DHI Group is a fast-growing provider of specialized career sites that cater to distinct professional communities. Our mission is to help our customers source and hire the most qualified professionals in select and highly skilled occupations, and to help those professionals find the best job opportunities in their respective fields and further their careers. To learn more about our brands please visit www.dhigroupinc.com.

When you become a DHI Group team member, you join a company that values their loyal and enthusiastic employees by providing them a competitive salary, great benefits, including a 401(k) match, generous paid time off, casual dress, wellness program, fitness club reimbursement, tuition reimbursement, and more.

Dice.com, a DHI service, quickly delivers the opportunities, insights and connections technology professionals and employers need to move forward.

There's a reason why we have such great talent retention – our work environment. If you like working at a company where individual contribution matters and is recognized, where you can have both autonomy and support to achieve your goals and where creativity and accomplishment are rewarded, then you should consider DHI Group.

Our teams are growing and our Dice Sales team has an immediate need for a Sales Manager, National Accounts. The position will be responsible for growing new business within our western region for Fortune 1000 accounts. If you are looking to make an impact at an innovative company, then we want to speak with you.

In this position you will perform:

  • Meet or exceed individual sales target on an annual basis
  • Prospect potential customers in territory to work accounts from the CHRO and VP level
  • Create strategy to drive new business as well as up sell existing accounts
  • Engage with customers post-sale via account reviews and quarterly meetings to prove ROI, create new value, and educate/train client teams
  • Create and deliver personal presentations of Dice services to potential or current customers
  • Grow and drive expertise in the technical vertical to become a trusted advisor to clients
  • Work Trade Shows and client events with defined pull through metrics to show results on time and investment
  • Report weekly sales results to the Senior Vice President of Sales via logging actions in CRM

Minimum Qualifications:

  • Bachelor degree in marketing/sales or a related field or equivalent proven experience
  • 5+ years proven sales ability/experience
  • 3+ years outside sales
  • Technology vertical experience preferred and/or Background in the software industry, recruiting, and/or the Internet
  • Must have ability to work in a fast changing, innovative environment
  • Solid organizational skills
  • Excellent written and oral communication skills
  • Experience with Word, Excel, CRM system preferred
Qualified candidates should apply here
Dice Human Resources  •  12150 Meredith Drive  •  Urbandale, IA 50323
DHI Group is an Equal Opportunity Employer  •  Reference, background, and credit checks required.

Sales Trainer

DHI Group, Inc., is a fast-growing provider of specialized career sites that cater to distinct professional communities. Our mission is to help our customers source and hire the most qualified professionals in select and highly skilled occupations, and to help those professionals find the best job opportunities in their respective fields and further their careers. To learn more about our brands please visit www.dhigroupinc.com.

When you become a DHI team member, you join a company that values their loyal and enthusiastic employees by providing them a competitive salary, great benefits, including a 401(k) match, generous paid time off, casual dress, wellness program, fitness club reimbursement, tuition reimbursement, and more.

Technology powers companies. Professionals power technology. Dice.com, a DHI company, quickly delivers the opportunities, insights and connections technology professionals and employers need to move forward.

Our Dice team is growing and we are looking for a Sales Trainer in our Urbandale office. This position will ensure that all sales professionals have thorough knowledge of our product, can effectively use their closing skills, overcome objections, and use consultative selling techniques. The trainer will also create a training program to enhance the sales staff productivity.

In this position you will perform:

  • Be a resource for the sales staff, managers, and team leaders
  • Conduct ongoing training for all skill levels, including basic sales skills, as well as advanced sales techniques
  • Build, deliver, and support training or our sales force which will include new hires, experienced sales representatives, and sales leadership
  • Work closely with multiple departments to coordinate training sessions that ensure maximum efficiency and productivity
  • Other duties as assigned

Minimum Qualifications:

  • Bachelor's degree preferred
  • Comfortable facilitating and presenting in a classroom style setting as well as online via webinars and train the trainer programs with sales leadership
  • Fast learner
  • Takes initiative to create success without waiting on anyone else
  • Training and presentation experience required
  • Sales experience preferred
  • Industry Experience in the recruitment/human capital space a plus
  • Excellent written, verbal, and live communication skills
  • Ability to engage well and in a positive business manner with internal partners as though they are customers
Qualified candidates should send cover letter and resume to: HR@dice.com
Dice Human Resources  •  12150 Meredith Drive  •  Urbandale, IA 50323
DHI Group is an Equal Opportunity Employer  •  Reference, background, and credit checks required.

Senior Director of Engineering, Dice

DHI Group, Inc., is a fast-growing provider of specialized career sites that cater to distinct professional communities. Our mission is to help our customers source and hire the most qualified professionals in select and highly skilled occupations, and to help those professionals find the best job opportunities in their respective fields and further their careers. To learn more about our brands please visit www.dhigroupinc.com.

Dice, a DHI service, is a leading career site for technology and engineering professionals. Technology powers companies. Professionals power technology. Dice quickly delivers the opportunities, insights and connections technology professionals and employers need to move forward.

When you become a DHI team member, you join a company that values their loyal and enthusiastic employees by providing them a competitive salary, great benefits, including a 401(k) match, generous paid time off, casual dress, wellness program, fitness club reimbursement, tuition reimbursement, and more.

Our teams are growing and we are looking for a Senior Director of Engineering in our San Jose office. This individual will envision, influence, and manage R&D on Dice's platform. This leadership position, which reports to the VP of Product and Engineering, will be responsible for delivering and executing on various engineering initiatives.

In this position you will:

  • Manage application/software development to deliver technology projects in support of business needs
  • Manage a broad portfolio of diverse technology projects
  • Recruit, motivate, mentor, and lead the best engineering talent
  • Manage technology support teams to develop business applications, or ensure business applications have high availability and adequate performance, to include demonstrating year-over-year performance improvement

Minimum Qualifications:

  • Bachelors' Degree in Computer Science or related degree
  • At least 5 years leading software engineering teams of 20+
  • At least 5 years of experience with open source platforms
  • At least 5 years of experience in developing web applications at scale, preferably on Java
  • Experience working with a remote cross functional team
  • At least 7 years of experience in agile development and methodologies
  • 3–5 years of experience building SaaS web solutions at scale
  • 3–5 years of experience with rapid prototyping and interface design testing
  • At least 5 years of experience with all or some of the following technologies: Java, AWS, JS and general web development technologies
  • Strong commitment to quality
  • Strong written and verbal communication skills
Qualified candidates should send cover letter and resume to: HR@dice.com
Dice Human Resources  •  12150 Meredith Drive  •  Urbandale, IA 50323
DHI Group is an Equal Opportunity Employer  •  Reference, background, and credit checks required.

Software Engineer

DHI Group, Inc. (NYSE: DHX) (formerly known as Dice Holdings, Inc.) is a leading provider of specialized websites and services for professional communities including technology and security clearance, financial services, energy, healthcare and hospitality. For almost 25 years, we have built our company on providing employers and recruiters with efficient access to high-quality, unique professional communities and offering the professionals in those communities access to highly-relevant career opportunities, news, tools and information. Today, we serve multiple markets primarily located throughout North America, Europe and the Asia Pacific region.

When you become a DHI team member, you join a company that values their loyal and enthusiastic employees by providing them a competitive salary, great benefits, including a 401(k) match, generous paid time off, casual dress, wellness program, fitness club reimbursement, tuition reimbursement, and more.

Dice.com, a DHI company, quickly delivers the opportunities, insights and connections technology professionals and employers need to move forward.

Our teams are growing and we are looking for a Software Engineer in our San Jose office. This position will be responsible for application analysis, design, and development activities for a complex, high-volume, transaction-oriented, database driven web site within an agile environment.

Essential Duties/Responsibilities:

  • Work with business users to define system requirements
  • Responsible for communicating project status to team members and business users
  • Responsible for analyzing, designing, coding, debugging, testing, documenting, and deploying changes to the system
  • Work with Product Development to understand and solve business issues
  • Participates in deployment planning

Required Knowledge, Skills, and Attributes:

  • Bachelor's degree in Computer Science, MIS or a related field
  • Three or more years' experience with analyzing, designing, coding, building, testing, and deploying application systems in a business environment
  • Experience with Python, or a strong desire to acquire it
  • Strong belief in what happens when you enter 'import this' into the console
  • Comfortable building real-time systems to model and analyze millions of data points
  • Experience with modern backend web development in Python, NodeJS, Ruby on Rails, PHP, or other web development platform
  • Experience with front-end web development: HTML5/CSS3
  • Excellent ability to formulate and express ideas in a clear, organized fashion
  • Ability to think outside the box, take initiative and work in a fast-paced environment
  • Experience building and deploying applications in use by other human beings, preferably on AWS
  • Experience with modern front-end JavaScript frameworks such as Backbone, AngularJS, and ReactJS
  • Open source contributions
Qualified candidates should send cover letter and resume to: HR@dhigroupinc.com
Dice Human Resources  •  12150 Meredith Drive  •  Urbandale, IA 50323
DHI Group is an Equal Opportunity Employer  •  Reference, background, and credit checks required.

Software Engineer in Test

DHI Group, Inc. (NYSE: DHX) (formerly known as Dice Holdings, Inc.) is a leading provider of specialized websites and services for professional communities including technology and security clearance, financial services, energy, healthcare and hospitality. For almost 25 years, we have built our company on providing employers and recruiters with efficient access to high-quality, unique professional communities and offering the professionals in those communities access to highly-relevant career opportunities, news, tools and information. Today, we serve multiple markets primarily located throughout North America, Europe and the Asia Pacific region.

Dice, a DHI service, is a leading career site for technology and engineering professionals. Technology powers companies. Professionals power technology. Dice quickly delivers the opportunities, insights and connections technology professionals and employers need to move forward.

When you become a DHI team member, you join a company that values their loyal and enthusiastic employees by providing them a competitive salary, great benefits, including a 401(k) match, generous paid time off, casual dress, wellness program, fitness club reimbursement, tuition reimbursement, and more.

Our teams are growing and we are looking for a Software Engineer in Test to be based in our San Jose office. This position will be responsible for functional and regression testing of high-volume customer facing web applications utilizing the latest tools and practices within an Agile environment.

In this position you will:

  • Write code to break code
  • Come up with unique and creative test cases to verify functionality, protocol, security, and performance
  • Test the backend and frontend of real-time systems which model and analyze millions of data points
  • Develop and automate whitebox tests (Python), blackbox tests (Selenium), and performance tests (tool of your choice)
  • Vet tests written by developers
  • Formulate and express ideas in a clear, organized fashion
  • Think outside the box, take initiative, and work in a fast-paced environment

Required Knowledge, Skills, and Attributes:

  • Experience testing modern backend services written in Python, NodeJS, Ruby on Rails, PHP, or other web development platform
  • Experience with testing front-end JavaScript frameworks such as Backbone, AngularJS, or ReactJS
  • Experience with front-end web development: HTML5/CSS3
  • Open source contributions

Required Educations and/or Experience:

  • BS in Computer Science/Computer Engineering, or related discipline, or equivalent work experience
  • At least 3 years of experience as a Software Quality Engineer
Qualified candidates should send cover letter and resume to: HR@dhigroupinc.com
Dice Human Resources  •  12150 Meredith Drive  •  Urbandale, IA 50323
DHI Group is an Equal Opportunity Employer  •  Reference, background, and credit checks required.