Helpdesk/Desktop Support--Linux

for Dreamworks Animation in Glendale, CA

Report
Skills:
Helpdesk, Desktop, Linux, 
Location:
Glendale, CA
Area Code:
818 
Travel Req:
none 
Telecommute:
no 
Pay Rate:
DOE 
Tax Term:
FULLTIME CON_W2 
Length:
Fulltime or 6 Months 
Posted:
7-8-2014 
Position ID:
TN-10 
Dice ID:
10101468 

The Operations System Administrator (OSA) provides OS, SW & HW support calls on Linux for DreamWorks Animation. The role supports the needs of multiple departments in a fast paced production environment at multiple sites.

The job requires excellent verbal & written communication skills, strong customer service focus, and abilities to work in a team & independently, learn on the fly, follow procedures and suggest improvements.

- Building, installing, maintaining and troubleshooting Linux  (some Windows) desktops & laptops
- User account administration
- Software & license installation
- Application debugging
- User support (phones, email tracking system & at the user's desk)
- Develop & document tools/procedures
- Install & maintain 3rd party software & licensing
- Set up & move systems as necessary
- Analyze issues & create solutions for HW & SW problems
- Daily & weekly preventative maintenance procedures
- Bachelor degree in Computer Science or related field
- Strong customer service skills
- Prior UNIX/Linux/Windows experience is a must
- Excellent verbal and written communication skills
- Ability to learn quickly and work in a fast paced environment
- Scripting experience (Perl, VBS, shell, etc.)
- Systems administration experience a plus

Bernie Laurette
Dreamworks Animation
1000 Flower Street
Glendale, CA 91201
Phone: (818) 695-5000