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Engagement Manager - Salesforce.com Partner

Location:
Tacoma, WA 
Area Code:
253 
Telecommute:
no 
Travel Required:
50% 
Skills:
Salesforce, professional services, consulting, configuration, architecture, ADM 201, DEV 401, Service Cloud, Sales Cloud, CRM, SaaS, SOW, project scoping, budgests, project delivery, PMP 
Pay Rate:
DOE 
Tax Term:
FULLTIME 
Length:
Perm 
Date Posted:
5-20-2013 
Position ID:
330538 
Dice ID:
10112561 
Clear Task is a salesforce.com partner offering a variety of Salesforce consulting and custom application development services on the Force.com platform. Clear Task has helped over 300 clients do amazing things with salesforce.com products and technology. Clear Task was founded in 2006 and is headquartered in San Francisco, California. 

We are looking for an Engagement Manager to form deep connections with our key clients to deliver solutions that help transform and scale their business operations.


Job Responsibilities
  • Manage the overall relationship and communication with key clients and have full command of their business model, application landscape and how Clear Task solutions deliver value
  • Integrate new engagement and resources into the account by executing project kickoff meetings, establishing the initial project plan and organizing the project team
  • Ensure operational success and execution by establishing and managing project governance and communication on project status on deliverable, timeline, issues and budget
  • Leverage a solid understanding of the Salesforce product suite so as to be able to validate key design options and successfully manage the end-to-end implementation lifecycle
  • Ensure high quality solution design and implementations by driving adherence to Clear Task’s 
    implementation methodology
  • Engage with customers on additional requirements and business needs and proactively define, scope and sell follow on project work
  • Act as an escalation point to the project team and client management and expedite resolution of key issues through cross functional collaboration and executive engagement

Qualifications Required
  • Eight+ years of full lifecycle professional services implementation experience
  • Two+ years CRM, software and SaaS experience
  • Experience delivering large scale implementations involving 100’s and 1000’s of users with global enterprise companies
  • College degree
  • Strong client management and executive level communication skills
  • Outstanding writing, presentation, and organizational skills
  • Experience scoping professional services engagements, writing proposals and developing Statements of Work (SOW’s)

Preferred
  • One or more salesforce.com certifications (ADM-201, Sales Cloud, Service Cloud)
  • Client facing experience in additional capacities such as sales, account management and customer support

Interested candidates, please forward updates resume and contact information to Ashley Knoch at aknoch@cleartask.com
Ashley Knoch
K2 Partnering Solutions, Inc.
475 Sansome Streete
Suite 1720
San Francisco, CA 94111
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