<i><b>HISNA (Hyundai Information Service North America) is a subsidiary of Hyundai and Kia Motor companies specializing in IT services. HISNA was formed 7 years ago and is committed to providing world-class technology services to its clients (of Hyundai and Kia Motor companies) throughout North America. We are growing and We are looking for people to help us make history for years beyond.</i></b>

<b><u>Job Summary: </b></u>

The Senior Siebel CRM Configuration/Administration Specialist position is responsible for successful Operations Support & Project delivery of Siebel Configuration, Administration & process engagements. This is a technical position providing hands-on delivery role, working with the cross-functional teams, while ensuring excellent client relationship.

This is a senior position with proven experience implementing large CRM projects (Oracle/Siebel), having excellent foundational knowledge of Siebel application architecture, to deliver/articulate solutions, business case development in Siebel CRM and integrating with other systems, by exploiting all features and capabilities of Siebel technology.

<b><u>Job Responsibilities: </b></u>

• Support integration solutions between Siebel Applications and external systems
• Develop new and/or enhance current configuration olution within Siebel Application
• Define the system architecture for all Siebel instances and deploy thin client using server administration tasks
• Working hands on and assisting the development team in building the application, integration and reporting solutions and resolving complex issues
• Establish/Practice the development standards and the release management processes
• Create testing approach and test script development for System integration testing, data testing and systems integration testing
• Review deliverables of team to verify that they meet client and contract expectations; Implement and enforce high standards for quality deliverables
• Coordinate the analysis and design sessions and define application design, data design, integration and reports design translating to technical design for successful implementation of Siebel call center, Siebel Marketing and Siebel Financial Services on Oracle databases
• Responsible for reviewing and ensuring project deliverables with respect to quality and timelines. Effectively communicate and coordinate with all team members for timely delivery
• Responsible for preparing excellent documentations, during each phase of the SDLC
• Self-Motivator to perform Design / Develop user requirements, test and deploy the changes in the production
• Function as a subject matter expert for developing the Siebel application for complex functionality like email integration, marketing, correspondence functionality and web integration using Siebel eScripting, Business services, and Work flows in Siebel tools
• Conduct Technical Assessments based on the business/technical requirements of a project, by duly estimating tasks/activities involved, for delivering end-to-end solution

Requirements

• Responsible for the operational support of Siebel environment including but not limited to automation, job scheduling, dependencies, monitoring, maintenance, patches, upgrades, security, and administration
• Strong problem solving and analytical skills needed to support enterprise high availability Siebel applications
• Lead and administer system performance including on-going optimization and tuning
• Strong communication; customer relationship, organizational and follow through skills; excellent presentation skills, technical documentation and positive attitude
• Analyze and evaluate data sources
• Knowledge of Siebel Financial Services, Siebel eAutomotive, Siebel Marketing and business concepts
• Understanding of integration concepts such as Service Oriented Architecture and integrating Siebel applications in BPEL/Webmethod/Informatica environment
• Thorough work experience in hosting/consuming webservices, and EIM/EAI
• Good understanding of Siebel Data Model and Data Architecture
• Background in a technical development environment and solid working knowledge of relational databases (ie, Oracle, SQL      Server), operating systems (ie, Windows Server), ETL Informatica, and hardware platforms
• Experience with software development, quality assurance processes and methodologies
• Experience in implementing large scale, complex, Siebel 7.x and 8.x projects
• Detailed Siebel v8.x Application Architecture knowledge

<u><b>Required Skills, Attributes & Education : </b></u>

• BSCS or equivalent experience
• Candidates with Oracle Siebel 8.0 Consultant Expert certification preferred
• Proven track record of successfully participating all aspects of a software development project
• Excellent verbal and written communication skills
• Understanding of development lifecycle methodology and ability to  successfully deliver Informatica/Siebel EIM/EAI  assignments
• Expert in database concepts, logical/physical design and development  with the understanding of Data Warehouse /Business Intelligence concepts along with ERWIN data modeling toolset
• Having experience working in a PL-SQL environment and familiarity with MS SQL
• At least 10+ years’ experience in Siebel, consulting or software development role, with  4 years of  team/project leadership experience as a  solution architect, technical lead, or similar roles
• Active participation in production support/maintenance for a large enterprise application

<i><b>HISNA offers an outstanding comprehensive benefits package that includes health insurance, flexible spending accounts, plus much more.

Qualified candidate only please apply by emailing your resume with salary history to jobs@hisna.com</i></b>