The Oracle Applications Team Leader (Technical) role supervises the daily activities of developers in order to meet project timelines and proper closure of service request issues. Provides work level estimates for projects to establish work plans with the business for miscellaneous projects and capitalized initiatives. Looks for advances in technology allowing the team to reduce complexity in the current environment and better position the team moving forward. Acts as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. Handles fundamental project management skills to coordinate tasks across application areas and manage small to mid-size projects.
Strategy & Planning • Partner with manager and stakeholders to provide quarterly work plans based on resource availability and pending projects. • Maintain appropriate skills needed for team growth in the skills matrix and determine areas requiring training. • Represent the technical team leads weekly meeting when discussing potential applications changes and any impacts within the Oracle production environment. • Provide Process Improvement team and Oracle Technical team with cloning schedules or any down-time requests. • Collaborate with developers, business analysts, and business users in conceptualizing and development of new technical objects within the applications. • Analyze and assess existing procedures to allow the application to respond to business changes. • Evaluate requirements from functional specifications to create efficient technical design. • Determine staffing and skills requirements.
Acquisition & Deployment • Develop complex technical objects in accordance with the technical development standards and best practices. • Mitigate significant risks associated with projects, which have a high technical complexity and/or involve significant challenges to the business.
Operational Management • Oversee other developers to ensure proper design, coding standards and long-term sustainability for technical objects. • Mentor junior developers in understanding prioritization, enhancing skill sets and following protocols in all functions within role. • Develop, deploy, test and maintain technical objects that exist in Oracle applications production environment. • Provide customer support for business critical application problems and issues. • Lead technical effort with testing and deployment of Family Pack upgrades to keep application release level current. • Guide team members working through service requests with Oracle support to obtain highest level of customer support. • Coordinate work efforts with the DBA team and cross functional application teams for application change controls and system performance issues. • Partner with business analysts and application super users to successfully complete projects. • Serve as focal point and liaison for all technical team activities. • Conduct activities like staffing, performance and resource management, and strategic direction of the team. • Set employee objectives, monitor and evaluate performance and provide feedback and mentoring.
Incidental Functions • Assist with projects as required contributing to efficiency and effectiveness of the work. • Attend management meetings on behalf of team. • Provide training and documentation for supported applications. • Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.
Knowledge & Experience • 10+ years IT experience. • Supervisory experience a plus. • 6+ years Oracle application experience • Strong systems/process orientation with demonstrated analytical thinking, organizational skills and problem solving skills. • Working knowledge of software development and support methodologies. • Demonstrated skill in preparation and maintenance of implementation documents. • Deep comprehensive knowledge in underlying Oracle ERP applications database architecture. • In-depth expertise in Oracle database and development tools (PL/SQL, SQL Plus, Workflow Builder Forms, Discoverer, Oracle Applications Framework).
Preferred Qualifications: • Application experience with various Human Capital Management (HCM) applications including Human Resources, Advanced Benefits, Performance Management, Learning Management and Oracle Payroll. • Expertise with configuration and setups for Oracle HCM modules. • 3+ years experience in lead support of software applications (preferred).
Personal Attributes • Strong written and oral communication skills. • Ability and initiative to learn and research new concepts, ideas, and technologies quickly. • Ability to work in a team-oriented, collaborative environment. • Willingness and ability to train and teach other application users. • Ability to facilitate meetings and follow up with resulting action items. • Ability to prioritize and execute tasks in a high-pressure environment. • Strong presentation and interpersonal skills. • Ability to work effectively in a multi-cultural environment, and to lead and influence cross-organizationally with and without direct authority.
• Bachelor degree or foreign equivalent in related field or equivalent experience.