Cisco Unified Communication Engineer

for MTM Technologies - Northeast in Audubon, PA

Call Manager, Unity Voice Mail, IPCC Express, CCIE, CCVP, CCNP 
Audubon, PA
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MTM Technologies, Inc. is a leading national provider of innovative IT solutions and services to Global 2000 and mid-size companies. Partnered with industry-leading technology providers such as Cisco, Citrix, NetApp, Microsoft, EMC, and VMware.  MTM Technologies delivers solutions to customers from the desktop to the data center to the cloud. Service areas include managed services, technical consulting, professional IT staffing, design and implementation. For more information, visit

Cisco Unified Communications Engineer who has extensive experience with Cisco Unified Communications Manager and Cisco Unity. We provide lifecycle solutions to medium- to large-sized businesses for Unified Communications, IP-based contact centers, unified messaging, video solutions, and data solutions.

Job Description:

Design, assemble and implement IP communications components and provides associated services at client sites.
Performs troubleshooting to isolate and diagnose network problems.
Provides knowledge transfer to clients on implemented solutions.
Drafts deliverable documents including network drawings and device configuration that clients can use to operate implemented solutions.
Support sales team to recommend and close professional service engagements.


Candidate Must have hands on experience designing and implementing Call Manager 3.x, 4.x, & 5.x,6.x, 7.x and 8.x systems.
Candidate must have hands on experience with Cisco Unity Voice Mail systems and integration of these systems.
Candidates preferred to have experience with IPCC Express.
Candidate should have minimum of 4 years experience with the above systems.
Candidate must have strong knowledge of Cisco Routing and Switching which would include knowledge of signaling protocols and gateway configurations
Hands on experience with ASA firewalls a plus.
CCVP or CCNP certification is preferred CCIE voice is a plus.
Have the ability to work in the United States without any time limit or sponsor requirements.
Candidate must be willing to travel nationally a minimum of 20% a year.

Other qualifications:
Solid understanding of Cisco hardware and software systems.

Hands on experience with routing protocols and lifecycle security models and standards.
Good communication skills.
Cisco Emergency Responder (experience with PSAP, PS-ALI ) preferred.
IP Communicator/CUPC
Cisco Unity Express
CDR for CallManager
IP Telephony Gateways (SRST)
Call Manager/CallManager Express
Wireless Voice
Medium to Large Scale IP telephony projects.
Positive, can-do attitude
Strong written and oral communication skills
Friendly, customer-service oriented
Focus on teamwork and collaboration
Strong leadership skills

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Carmela Scalora
MTM Technologies - Northeast
3550 Salt Creek Lane
Arlington Heights, IL 60005