Web.com (Nasdaq: WWWW) is an industry leading provider of website building tools, online marketing, lead generation and e-commerce solutions for the small business market. Over one million small businesses rely on Web.com every day to drive their marketing efforts. Hundreds of millions of dollars of e-commerce transactions are enabled by Web.com each year. At Web.com we work hard, have fun, and value each other’s contributions toward a common purpose – enabling small businesses to succeed online.
Summary of Job:
This position will be responsible for operations of assigned computer systems including changes and updates and MIS support. Assigned systems include addressable controllers, telephony hardware and software. Also, makes modifications both hardware and software for assigned systems.
Essential Duties and Responsibilities:
Responsible for all moves, adds, and changes for all telecom systems. Coordinates and implements software, configuration, and hardware replacements, modifications and upgrades on assigned systems. Provides support to end-users by troubleshooting and repairing problems with individual telephone and voice circuits in a timely manner. Performs or coordinates outside resources that perform telephone and/or data wiring as required to maintain and grow system utilization. Primary point of contact for emergency restoration of assigned systems. Makes repairs and implements established escalation and notification procedures as required. Performs system back-ups on a routine basis. Maintains logs and records of pertinent activities. Maintains and appropriates compliment of equipment spares for all assigned systems. Maintains clean organized work and equipment areas. Participates and provides appropriate input necessary to properly plan and implement any and all related operational projects. Perform other related duties as required.
Please visit http://www.web.com/aboutus/careers.aspx to learn more about our Benefits philosophy and other perks Web.com employees receive.