INFORMATION TECHNOLOGY ENTERPRISE APPLICATION ANALYST II
The Business Technology Group, Information Technology Section has one (1) opening for an Information Technology Enterprise Application Analyst II in the Application Services Unit at our Union Station headquarters in Los Angeles.
1. Assists with performing technical configurations, customizations, and extending stand-alone applications.
2. Learns and assists with technical configurations, customizations, and extending commercial off the shelf enterprise resource planning software.
3. Designs, develops, and deploys enhancements and reports per requirements.
4. Provides resolution to tickets affecting a few or a single customer having minimal impact; requires minimal or no action by other groups.
5. Assists with troubleshooting software application problems; assists with identifying, recommending, and implementing system improvements, modifications, and upgrades involving one to two modules and stand-alone applications. Assists with developing user and technical documentation and provides training to system users.
6. Tests patches and system upgrades.
7. May participate on a project team.
Education and Experience: Bachelor's degree from an accredited college or university in a related field and two years of relevant experience.
Required Knowledge of: Principles, practices, and procedures of Information Technology; operational characteristics, methods and techniques to design, develop, test and implement applications; use of procedural language to manipulate relational database objects, query and reports; principles of technical framework for Enterprise Resource Planning and Human Resources systems; object oriented programming concepts; Information Technology methods and procedures, including systems life cycles and applications development; and current office technology and equipment.
Required Skills and Abilities to: Assists with providing routine technical system support; responding, diagnosing, and resolving problems; methods to design, test, and implement system applications; assist with providing training; plan and carry out a variety of assignments to meet business objectives under established guidelines; problem solve; prioritize and multi-task; communicate clearly and concisely, both verbally and in writing; establish and maintain effective working relationships with those contacted in the course of work; work independently and in a team environment; and operate current office equipment including computers and supporting applications.
CERTIFICATIONS, LICENSES, AND REGISTRATION REQUIREMENTS
Employees in this position may be required to obtain and maintain the following certifications, licensing and registrations:
*Valid California Class C Driver License that allows you to drive in the course of your employment
PHYSICAL DEMANDS, WORK ENVIRONMENT, AND VISION REQUIREMENTS
The physical demands and work environment characteristics described here are representative of those that must be met or may be encountered by an employee to successfully perform the job duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job duties.
Physical Demands: The work requires some physical exertion such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as personal computers and record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.
Work Environment: The work involves moderate risks or discomforts that require special safety precautions, e.g., working around moving parts, carts, or machines, or irritant chemicals; etc. Employees may be required to use protective clothing or gear such as masks, gowns, coats, boots, goggles, gloves, or shields.
Vision Requirements: No special vision requirements.
Job-Related Selection Criteria:
* 60% Technical knowledge/skills
* 20% Job Preparation (education, experience, and training relevant to the position)
* 10% Teamwork
* 05% Oral Communication
* 05% Written Communication
This job announcement has been designed to indicate the general nature and level of work being performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To receive apply for this position, please click "Apply Now.".
Reasonable accommodation for people with disabilities may be requested by calling (213) 217-7738 at least 5 working days in advance of the scheduled examination date(s).
The Metropolitan Water District of Southern California is an Equal Opportunity Employer.