Familiarity with SDLC (Systems Development Life Cycle) standards and best practices to realize improved cycle times for changes to Test, QA and Production environments
5+ years hands-on experience managing and working with a Source Code Deployment Tool
ClearCase (Midrange) and Endeavor (Mainframe)
5+ years experience in IT systems configuration management
BSCS, BSEE degree or equivalent required
Strong organizational skills
Excellent time management skills, ability to plan, organize and achieve coordinated objectives
Good communication skills and ability to interface with fellow technical employees and business partners
Solid understanding of the ITIL Service Management disciplines and how they interact
Strong technical, interpersonal and business skills
Demonstrate an understanding of the application development lifecycle
Commitment to high quality work and timely deliverables
Strong problem determination skills
Demonstrate the ability to independently drive work effort
Ability to manage 3rd party relationships
Successful experience demonstrating standards and evaluates specific products
Ability to work in a high activity setting and able to multi-task
Ability to effectively work an issue and see it to satisfactory completion
Ability to explain a problem in non-technical terms
Ability to work with cross cultural teams
Demonstrated ability in coordinating, facilitating, gate keeping, and supporting tasks to ensure timely, effective, and standardized implementation
Demonstrated ability to identify content of rollout in conjunction with change management processes, to secure master copies of all software/hardware components scheduled for release into the environments (Test, QA , Staging and Production), and to ensure their quality, integrity and consistency.
Willingness to participate in the rotating On-call support
Professional knowledge level of Microsoft Office product line
Bachelor's degree in related area (Computer Science, Engineering, or related field) or an equivalent combination of education and experience
5+ years High-tech industry, application engineering and/or IT work experience.
5+ years ITIL certified. Has worked in IT Environment that follows established ITIL based procedures.
Fluent in both written and spoken english.