TITLE: Business Analyst LOCATION: Woodbury, NJ 08096 DURATION: CTH
The priority (Need at least 2 of these): Crystal Report reports Microsoft Dynamics CRM or any CRM Scribe
IT Business Analyst This position will be based in our Corporate Office located in Woodbury, NJ. The IT Business Analyst is responsible for supporting Crystal Reports – SAP / BO Business Intelligence and MS Dynamics CRM.
In addition, this role will provide leadership and a high level of application knowledge to support the needs of the user community including day – to - day issues resolution and recommendations for system process improvements. Participate in application level upgrades, which may include configuration of new functionality, guidance of testing processes and final system cutover. Participate in design and implementation of new projects and implementations. Provide application support from a subject matter expertise perspective.
Responsibilities: • All aspects of IT Support and applications – both internal and external customers • IT Operational activities: daily, weekly, monthly reporting including data integrity and reconciliation • Work directly with internal customers to evaluate and document business requirements • New project implementation activities: Testing, Training, and Process Documentation • Document current practices, perform process analysis, test and complete user documentation • Ability to manage multiple commitments and responsibilities
Requirements: • Five years overall business experience • Experience analyzing, designing and developing business applications with a thorough understanding of basic system design concepts and the development lifecycle • Two+ years’ experience with MS Dynamics CRM and / or Business Objects Crystal Reports • Integration tools (Scribe, BizTalk, or equivalent) a plus • Must possess excellent written and verbal communication skills • Strong analytical skills and a high level of attention to detail required • JD Edwards Enterprise One ERP software experience is a plus • BA / BS required