GENERAL RESPONSIBILITY Under general supervision, performs tasks of moderate to advanced degree of difficulty. Involved in the planning, design, installation, maintenance, and management of the global network. Provide day to day technical support for the WAN, LAN, Wireless LAN and firewall connectivity of the company.
Skills a Strong verbal and written communications skills. a Demonstrated ability to develop project plans and manage projects to successful completion. a Organizational skills a Priority setting/Decision making a Demonstrated documentation skills. a Demonstrated strong customer service skills. a Demonstrated problem determination, analysis and resolution skills. a Self-motivated and highly professional
Knowledge a Bacheloras degree in computer science or related field a Experience working on or managing project teams a Minimum 5 years of experience working in and managing LAN &WAN environments a Excellent knowledge of TCP/IP and related protocols a Strong Cisco Systems networking experience and knowledge a Thorough understanding of Juniper firewalls and firewall functionality a Experience with configuring and maintaining VPN connectivity a Advanced Security skills are a plus a In-depth understanding of telecommunications technologies (MPLS, ISDN, SONET) a Excellent knowledge of routing protocols (EIGPR, OSPF, BGP) a Strong working knowledge of the OSI protocol stack and experience with routing and switching is essential a Knowledge of cabling infrastructures and industry requirements for fiber and copper cabling a Experience with Wireless LAN configuration, management and security
Because of the wide array of services, topologies and technologies used, a broad technical spectrum of expertise is necessary. Although technical expertise is not required in all the areas noted, a technical understanding of the technologies and their applications is necessary.
Traits a Detail oriented a Flexible a Logical/Analytical a Confident a Customer oriented a Initiative a Persuasive
a Normal computer room and office environment with no undue exposure to noise, odors, dust, drafts, etc. a Domestic overnight travel periodically required. a Use of mobile phone and messaging client required (blackberry) a Must be able to be on call after normal business hours and occasionally work extended hours and on weekends. a Must be able to lift, carry, and transport hardware up to 50 pounds. a Position is subject to repetitive manual movements (keyboarding) and sustained visual concentration on small areas: monitors, numbers, and documents a Must be able to attend work on a daily basis