This role assists clients in the selection, implementation, and support of the SAP IS/U CR&B (Industry Solution-Utilities/Customer Care System). Apply consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the client's business environment. Provides hands on technical leadership & direction to the team, understands business challenges & translates them into process/technical solutions. Areas of potential focus could include FICA (Finance Contract Accounting), Billing, WebIC, Retail, Device Management, Customer Service, or Billprint). Experience working for/with utilities preferred.

This individual is responsible for successful delivery of assigned tasks on SAP technology initiatives around the SAP IS/U CR&B (Industry Solution/ Utilities Customer Relationship and Billing). This individual provides hands on technical knowledge as well as manages client relationships within the context of individual role. Activities include: Configuration of IS/U CR&B and development of work products & client deliverables. Areas of potential focus could include FICA (Finance Contract Accounting), Billing, WebIC, Retail, Device Management, Customer Service, or Billprint). Consultants are expected to acquire and apply knowledge of IBM's consulting methodology, key technologies and engagement support tools. As the majority of our work is performed at our client site, 100% travel will be required.

Be a Package Solution Consultant at IBM. You won't just be solving IT problems, you'll be working with our top-tier clients to help them meet their business needs through innovative solutions. You'll be a trusted advisor, helping our clients make better, informed decisions. How? Using in-depth consulting skills, business knowledge, and packaged solution expertise, you'll work directly with clients to select, implement, support and effectively integrate IBM's world-class packaged technology solutions into their diverse business environments. At IBM, you'll get experience with projects that span the globe, and work with the world's largest experienced services skill pool, in more than 170 countries worldwide. Join us. Interested in learning more about IBM? Check out our newsletter at the website http://www.ibm.com/vrm/newsletter/10948.
Required
* High School Diploma/GED
* At least 1 year experience in documenting business requirements
* At least 1 year experience in providing team leadership for specific functional areas
* At least 1 year experience in applying knowledge in demonstrating how the SAP modules will meet business requirements or can be configured to do so
* At least 1 year experience in supporting project management in task estimation, execution and reporting
* At least 1 year experience in demonstrated ability to evaluate and resolve complex system and technical issues
* At least 1 year experience in working in the Utilities Industry
* Readiness to travel Up to 5 days a week (home on weekends-based on project requirements)
* English: Basic knowledge

Preferred
* Bachelor's Degree
* At least 3 years experience in documenting business requirements
* At least 3 years experience in providing team leadership for specific functional areas
* At least 3 years experience in applying knowledge in demonstrating how the SAP modules will meet business requirements or can be configured to do so
* At least 3 years experience in supporting project management in task estimation, execution and reporting
* At least 3 years experience in demonstrated ability to evaluate and resolve complex system and technical issues
* At least 6 years experience in working in the Utilities Industry
* English : Intermediate

Additional information
The world is getting smarter, triggering unprecedented change. IBM's unparalleled ability to bring together deep business insight, advanced research, analytics, and technology enables IBM Global Business Services to help position its clients for the future. We leverage the proven roadmaps and frameworks that have been developed across 17 industries and the unique combination of skills and experiences of our teams in over 170 countries - unmatched capabilities. When you join IBM, you'll partner with our clients, and leverage these capabilities to deliver real business value.


NOTE: This role can be located in any large metropolitan US City.
 

Post Date: 20120322
Department: Consulting & Services

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