Business Process Designer/Analyst (ServiceNow)

for Indotronix International Corp in Torrance, CA

Report
Skills:
business,analyst,process,visio,six sigma, requirements,documentation, itil 
Location:
Torrance, CA
Area Code:
209 
Travel Req:
none 
Telecommute:
no 
Pay Rate:
market rate 
Tax Term:
CON_W2 
Length:
12 months plus 
Posted:
5-28-2015 
Position ID:
411137 
Dice ID:
indony 

These will be Analysts who have a depth of experience in Process Flows and diagraming out technical processes using Visio and other visual aides. They will need to be very analytical, almost 50% Business Analyst-type work and any Six Sigma knowledge will be helpful as well!

*any previous ITIL, Service Management, Service Now Reporting or Analytics experience is nice to have but not mandatory*.

    Strong process management experience
    Business Requirements gathering/documentation experience
    Process mapping
    Proficiency in MS Visio, Word, Excel
    SOP writing/creation
    Familiarity with ITIL processes
    Strong relationship building/interpersonal skills
    Experience in documenting processes for Technical/IT related projects.

Preferred:

    Knowledge of or experience with ServiceNow
    Six Sigma Knowledge of Lean
    Very analytical communication, very process-centric
    Flexibility! Need to be comfortable working with several different groups
    All experience in ITIL Foundation, Service/Incident Management, Data Analytics

Mohammad Rahman
Indotronix International Corp
Phone: (845) 473-1137