Systems Analyst-Empower

for Patel Consultants Corp in Summit, NJ

Report
Skills:
5+ years of relevant technical experience including (but not limited to); Windows technologies, networking, backup systems. Experience working with validated/qualified systems Empower, ELN, (LIMS a 
Location:
Summit, NJ
Area Code:
201 
Travel Req:
none 
Telecommute:
no 
Pay Rate:
TBD 
Tax Term:
CON_CORP 
Length:
 
Posted:
11-20-2014 
Position ID:
177892 
Dice ID:
patel 

Title:  Systems Analyst

Location: Summit, NJ

LOCAL Qualified candidates, please submit resume to:  Lisa@patelcorp.com

Summary:    

  

Job Responsibilities:

   

Brief Description: Laboratory systems administrator responsible for systems implementation and experience in Pharmaceutical GxP regulated and non regulated lab areas. Implements, monitors and provides technical support of laboratory systems: 

Proven track record of customer service, follow through, identifying issues, exploring resolutions, and implementing solutions that are timely, customer focused and in compliance with GMP and IT standards Responsibilities: 

• System Administration of QC Applications including Empower, PE’s ELN, and standalone systems ( StarLIMS a plus) 

• Handling Empower software related issues, backup data, creates new Empower project, maintains Empower user accounts. 

• Troubleshooting skills 

• Deliver support for GMP systems for several sites, installing new releases and patches (hot fixes), and performing upgrades. 

• Responsible for all QC application’s system efficiency and on site and remote technical support. 

• Perform routine backup operations, ensuring all required data files are successfully backed up to the appropriate media. 

• Repair and recover from hardware and software failures, coordinate and communicate with related vendor or individuals. 

• Prepare, review and update software/hardware qualification documents, change control, IS Policies, Guidelines and SOPs.

 • Defines user requirements, procedures, and processes to optimize performance efficiency and meet business objectives. 

• Helps formulate and define, scope and objectives based on user needs, 

• Provides technical support to business groups through the use of troubleshooting procedures and testing. 

• Administration, support and maintenance of Laboratory computer systems and servers adhering to agreed upon service levels 

• - Subject Matter Expertise in lab instrumentation and/or process control computing, including but not Empower, Enotebook, LIMS and and other laboratory instrumentation. 

• Must have basic understanding of network architecture, system diagrams and interfacing components 

• Combining strong technical ability with excellent communication and interpersonal skills to provide technical solutions that support the business 

• Liaising with laboratory equipment vendors to ensure laboratory and systems can be effectively and securely integrated into the Company computing environment.

 • If so required, manages the vendor to provide application solution fixes. 

• Participates in System validations and qualifications based on standard methodology for regulated 

• Keeping abreast of and implement best practices in laboratory and computer environments 

• Troubleshooting client instrument workstation and information technology issues 

• Provides feedback and suggestions to the client for future improvements

 • Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the 

• overall support of the desktop platform in a timely manner 

Experience and Required Skills: 

Requirements: This position requires a minimum of a Bachelors in Science in Computer Science, Life Science, or equivalent industry experience, and 5+ years of relevant technical experience including (but not limited to); Windows technologies, networking, backup systems. Experience working with validated/qualified systems Empower, ELN, (LIMS – a plus) 

- 5+ years experience working in biotech or pharmaceutical companies

 - 5+ years experience working with IT Systems 

- 4+ years supporting Windows Systems and Services 

- Demonstrated understanding of Networking, Architecture Non technical: 

- Experience in a high-availability, on-call environment 

- Customer focused, follow-through 

- Excellent customer service skills – interfacing with scientists, follow through, interfacing with vendors, other IT groups 

- Excellent Organizational Skills - ability to manage time and multiple tasks - Excellent written and verbal skills - Strong problem solving skills - Problem solving, proven customer relationship and communication skills, and team behaviors - Knowledge of laboratory safety practices as defined by the Company and/or customer’s site safety Code Requirement: 

• Experience in a high-availability, on-call environment 

• Experience working with validated/qualified systems Life Sciences Applications such as Empower, ENOTEBOOK, STARLIMS Non Technical:

 • Excellent customer service skills – interfacing with customers and vendors 

• Excellent Organizational Skills - ability to manage time and multiple tasks 

• Excellent written and verbal skills 

• Strong problem solving skills

HOW TO APPLY:
All candidates who meet the requirements above please send your resume in word format to LISA at the following email. Lisa@patelcorp.com

Please include the following description in the subject line of your email (LMD-AA-EMPOWER)

Lisa D
Patel Consultants Corp
1525 Morris Ave
Union, NJ 07083
Phone: (908) 964-7577
Fax: (908) 964-3176