Title: Application/Production Support Analyst

 OVERVIEW:

The requirements and responsibilities for this role include (but are not limited to) the following:

.         Monitor daily production jobs and escalate appropriately during the pager task.

.         Follow the defined standard process and create root cause analysis documents.

.         Track and provide timely responses to the production incident tickets raised.

.         Ability to troubleshoot the issues and providing resolutions.

.         Candidate will be working on global application, he/she should be flexible to work with stakeholders and partners in different time zones.

.         Ensure all production implementation process and pre-requisites are completed for each release.

Qualification:

.         College degree and 5-7 years of experience in IT, preferably in production support.

.         Strong in Weblogic, Unix, MQ

 Strong SQL and Unix knowledge required.

.         Knowledge of Oracle and strong SQL skills.

.         Excellent analytical skill.

.         Detail oriented.

.         Strong verbal and written communication skills.

.         Teamwork, interpersonal skills, attention to details and good communication skills are a must.

If you're interested, kindly acknowledge with your updated resume to madhavan.pillai@xoriant.com

Thanks & Regards

Madhavan Pillai

Xoriant Corporation || www.xoriant.com

343 Thornall Street Suite 720

Edison NJ 08837

Tel: 732 476 5457 | Fax: 732 335 3989

Email: madhavan.pillai@xoriant.com