CA Unicenter Service Desk Jobs in District of Columbia

1 - 20 of 36 Jobs

PC Deployment TechnicianJob Title - PC Deployment Technician

NuAxis LLCCompany Name - NuAxis LLC

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Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. . We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. . We believe happy employees do amazing work, so join our team NOW!. We are currently seeking a talented and motiva

Service Desk AnalystJob Title - Service Desk Analyst

Govcio LLCCompany Name - Govcio LLC

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Arlington, Virginia, USA

Full-time

Overview: GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise application. This position will be located in Arlington, VA and will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational support to customers, as well as works closely with a cross-functional technical team to analyze, triage, and resolve application issues, bugs, and enhancements. Responsibilities: Resolves techni

Service Desk AnalystJob Title - Service Desk Analyst

GovCIOCompany Name - GovCIO

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Arlington, Virginia, USA

Full-time

Overview GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise application. This position will be located in Arlington, VA and will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational support to customers, as well as works closely with a cross-functional technical team to analyze, triage, and resolve application issues, bugs, and enhancements. Responsibilities Resolves technic

Service Desk AgentJob Title - Service Desk Agent

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Cyber Case Management/Service Desk AgentJob Title - Cyber Case Management/Service Desk Agent

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Washington, District of Columbia, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Washington, DC. Key Tasks: * Service Desk Analyst will provide exceptional technical support and customer service and provide measurable results that demonstrate quality customer care and support * Multi-task, prioritize, and organize all tickets, calls, and emails * Utilize an incident management system for IMAC, Incident, Asset and Problem Management; Responsible for creating, managing, troubleshooting, documentin

Senior Application Trainer / Service Desk TechnicianJob Title - Senior Application Trainer / Service Desk Technician

GovCIOCompany Name - GovCIO

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Arlington, Virginia, USA

Full-time

Overview GovCIO is currently seeking an experienced, customer-focused Senior Application Trainer/Service Desk Technician to become the designated application trainer on a customer enterprise application, as well as to provide technical assistance with application issues through professional communication with end users and ticket triage that ultimately results in the swift resolution of reported issues. This is a remote/hybrid position, with preference for candidates in the NCR. This position w

Supervisor, IT Service DeskJob Title - Supervisor, IT Service Desk

Institute for Defense AnalysesCompany Name - Institute for Defense Analyses

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Alexandria, Virginia, USA

Full-time

Summary Statement: This position is responsible for and participates in the day-to-day operations of the IT Service Desk and Conference Support functions, to include the maintenance, acquisition and engineering of all Video Tele-Conference (VTC) and Audio Visual (A/V) systems. Supervises and provides leadership for all engineering and technical support teams. The incumbent manages projects and workflows and provides direct supervision to subordinates in support of network and server-based system

TOC Service Desk AgentJob Title - TOC Service Desk Agent

Apex SystemsCompany Name - Apex Systems

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Arlington, Virginia, USA

Full-time

Job#: 2028401 Job Description: Service Desk Agent- Arlington, VA The Technology Operations Center (TOC) Service Desk service desk agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 6000 user community within the Department of Homeland Security (DHS) with significant opportunities for growth and advancement. This

TOC Service Desk AnalystJob Title - TOC Service Desk Analyst

Apex SystemsCompany Name - Apex Systems

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Arlington, Virginia, USA

Full-time

Job#: 2028446 Job Description: Below is the full job description, if interested in applying for this position please email a copy of your updated resume and the best time to connect over the phone to Louie at Job Title: Service Desk Analyst Contract Type/Length: 6-Month Contract to Hire Pay Rate Range: $26.45/HR-$31.25/HR and$55,000-$65,000 Required Clearance: Processed for a DHS EOD Public Trust Required Location/Hours of Operation: Hybrid, three days onsite in Arlington, Virginia. Multiple s

Senior Service Desk AdministratorJob Title - Senior Service Desk Administrator

Modern Technology SolutionsCompany Name - Modern Technology Solutions

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Alexandria, Virginia, USA

Full-time

Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Senior Service Desk Adminsitrator in Alexandria, VA. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.

Enterprise Service Desk ManagerJob Title - Enterprise Service Desk Manager

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Washington, District of Columbia, USA

Full-time

We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call Center Support, Deskside Support, Inventory Management, and Endpoint Management programs and/or projects in a high volume, fast paced environment. Qualified candidates will have experience running large enterprise level teams across multiple locations, very strong analytical and problem-solving skills, as well as excellent written and verbal communication skills. The successful can

Service Desk AgentJob Title - Service Desk Agent

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Service Desk Technician Tier 1 (Secret Clearance Required)Job Title - Service Desk Technician Tier 1 (Secret Clearance Required)

Red River Technology LLCCompany Name - Red River Technology LLC

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Fairfax, Virginia, USA

Full-time

Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily responsible for working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation from other team members and field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem

Service Desk TechnicianJob Title - Service Desk Technician

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Mid-level Cyber Incident Management/Service Desk AnalystJob Title - Mid-level Cyber Incident Management/Service Desk Analyst

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Service Desk, Desk Side Support AgentJob Title - Service Desk, Desk Side Support Agent

Navigant ConsultingCompany Name - Navigant Consulting

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McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

Service Desk/NOC SpecialistJob Title - Service Desk/NOC Specialist

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

Systems Administrator/Service Desk - Active Secret clearance - OnsiteJob Title - Systems Administrator/Service Desk - Active Secret clearance - Onsite

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Fairfax, Virginia, USA

Full-time

Seeking a Service Desk Systems Administrator to join our team. The OCDETF Fusion Center program supports a multi-agency federal law enforcement and intelligence program crucial to the safety and security of our nation. Our GDIT team supports OCDETF by providing IT Services for maintaining 200+ servers, 200 workstations, Linux and Windows operating systems, VOIP phone system and several software applications and the 100 or so users located on-site. Must be local to the office and able to work o

IT Service Desk Technician (TS/SCI w/Poly)Job Title - IT Service Desk Technician (TS/SCI w/Poly)

SPARTA, Inc. dba Cobham Analytic SolutionsCompany Name - SPARTA, Inc. dba Cobham Analytic Solutions

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Maryland, USA

Full-time

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Do you want to be part of a team that supports USCYBERCOM's internal comman