CA Unicenter Service Desk Jobs in New York, NY

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Senior Service Desk Engineer

LTIMindtree

New York, New York, USA

Full-time

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 9

L2 Support-Service desk analyst

Softnet Consulting Inc.

New York, New York, USA

Contract

L2 Support-Service desk analyst Loc: NYC, NYonsite from Day 1 Duration: Long term contract(24+ months) Expected Rate: $open/hr. on c2c or w2. JOB DUTIES AND RESPONSIBILITIES: Client is seeking a highly skilled L2 Ops Support Contributor to join our team. The ideal candidate will be responsible for providing high-level technical and operational direction to the team to ensure service and support service levels are met. Candidate will be working in an intensive, customer focused, schedule driven e

Service Desk Analyst I

CYBERNETIC

New York, New York, USA

Full-time

Posted: 28/10/2024 Posted: 28/10/2024 Salary: Competitive Location: New York, New York, United States Job Type: Permanent/Fixed Term Our client is a global law firm looking for a service desk analyst to assist with tier one support.

Service Desk Analyst

RennerBrown Staffing

New York, New York, USA

Full-time

Job DescriptionJob DescriptionThe position coordinates, diagnoses, and troubleshoots incoming employee calls using industry best practices. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from company users in offices across the country or working remotely. Deliver timely resolution of problems or escalation on behalf of the customer to appropriate technical personnel. Provides ticket status updates to

Service Desk Analyst

Trigyn Technologies, Inc.

New York, New York, USA

Contract, Third Party

Trigyn's direct government client has an immediate need for Service Desk Analyst in Manhattan, NY. Description: Service Desk Analyst provides technical support on software, hardware, network, and telephony issues for all staff. Analysts diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes. Daily Duties/Tasks ? Provide comprehensive IT technical support to user ? Maintain accurate call information in system ? Log, categorize and prioritize user tickets ? Escalate m

ASG Service Desk Analyst I

SHI International Corporation

Franklin Township, New Jersey, USA

Full-time

Job Summary The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a singl

ASG Service Desk Analyst II

SHI International Corporation

Franklin Township, New Jersey, USA

Full-time

Job Summary The ASG Service Desk Analyst II will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a si

Tier 1 Support - Service Desk

MST Solutions

Remote

Contract

PRINCIPAL RESPONSIBILITIES: Responds to incoming interactions initiated via phone. Fulfills incoming service requests. Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies. Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions. Appropriately escalates incidents as required and monitors resolution progress until the incident is resolved to the calle

Service Desk Support (Remedy / BMC Helix) - $60 CTC - REMOTE to Current TX Residents

Chandra Technologies, Inc.

Remote

Contract

Job Description: Corp to Corp Resumes are accepted. Location Requirement: The primary work location will be 4601 W. Guadalupe, Austin, Texas 78751. Position will be remote. Program will allow candidates who are within the state (Any location within the State of Texas). Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applicati

Service Desk Administrator III- Orders & Billing

Pax8

Remote or Greenwood Village, Colorado, USA

Full-time

Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to build the technology marketplace of the future. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us,

IT Service Desk Technician

Leidos

Remote

Full-time

Unleash your potential at Leidos, where we deliver innovative solutions through the efforts of our diverse and talented people dedicated to our customer's success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, people, and community. Our Mission, Vision, and Values guide the way we do business. Leidos has a remote opportunity for an IT professional to work as a IT Service Desk Techni

SAP Service Desk Agent - Tier 1 Remote

TEKsystems c/o Allegis Group

Remote or Loveland, Colorado, USA

Full-time

TEKsystems has a client that is utilizing the newest version of SAP (S/4HANA), with multiple new releases over the next 2 years. As part of their on-going business and operational needs, they are providing level 1 and level 1.5 SAP functional support to their end users, who sit in various locations. The purpose is to handle the initial intake and consultation/resolution of SAP-related questions and issues from the end users in the field. We are looking to grow this team by adding at least one (p

Service Desk Engineer

DP Solutions

Remote or Columbia, Maryland, USA

Full-time

Job DescriptionJob DescriptionJob Brief The Service Desk Engineer is responsible for providing remote support assistance and remediation to our customers. This relates to all technology, including workstations, servers, printers, networks, and vendor specific hardware and software. Essential Duties and Responsibilities Permanent, Full-Time, 1st shift hours 8:30 p.m. to 5 p.m, Monday FridayIT Support relating to technical issues involving Microsoft s core business applications and operating syste

Service Desk Agent- fully remote

TEKsystems

Remote or Charlotte, North Carolina, USA

Full-time

Job DescriptionJob DescriptionQualifications: The ideal candidate will have 6- 12 months of previous help desk experience This project is fully remote and will last 12-24 months long. You will be expected to pick up equipment in Charlotte N.C. and after that everything is Fully Remote. You can choose which M-F shift you would like to work. 20/hour set rate. We provide equipment that you would need to be able to pick up. -1st shift -2nd shift -3rd shift Fingerprinting/ full background required.

Service Desk Agent- fully remote

TEKsystems

Remote or Atlanta, Georgia, USA

Full-time

Job DescriptionJob DescriptionQualifications: The ideal candidate will have 6- 12 months of previous help desk experience This project is fully remote and will last 12-24 months long. You will be expected to pick up equipment in Atlanta GA and after that everything is Fully Remote. You can choose which M-F shift you would like to work. 20/hour set rate. We provide equipment that you would need to be able to pick up. -1st shift -2nd shift -3rd shift Fingerprinting/ full background required. RTO:

Service Desk Analyst

TEKsystems

Remote or Minneapolis, Minnesota, USA

Full-time

Job DescriptionJob DescriptionWells Fargo & Company End Client (if different from Account) Duration 12 Month Minimum Description Wells Fargo is looking to bring on a group of Tech Support Agents to support the internal employees of Wells Fargo via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include: password reset

Service Desk Analyst

TEKsystems

Remote or Dallas, Texas, USA

Full-time

Job DescriptionJob DescriptionWells Fargo & Company End Client (if different from Account) Duration 12 Month Minimum Description Wells Fargo is looking to bring on a group of Tech Support Agents to support the internal employees of Wells Fargo via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include: password reset

Service/Support Desk Manager

Engel & Vlkers Americas, Inc.

Remote or Almont, Colorado, USA

Full-time

Job DescriptionJob DescriptionService/Support Desk Manager Engel & Vlkers is a global luxury brand specializing in residential and commercial real estate and yachting. Founded in Hamburg, Germany in 1977, Engel & Vlkers now includes over 1000 brokerages in 34 countries across five continents. Engel & Vlkers Americas supports a network of premium residential real estate brokerages throughout the United States, Canada, Mexico and the Caribbean and is responsible for the firm s ongoing expansion in

Help Desk / Service Desk - (Any location within the State of Texas).

RedSalsa Technologies, Inc.

Remote

Contract, Third Party

Title : Product Support Analyst Location : Austin,TX Duration : 3 + Months Job Type : C Description : Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and

Service Desk Technician (Remote - Texas Only)

Sigma Information Group, Inc.

Remote

Full-time

The Service Desk Technician supports our consulting teams by providing first-line support of client requests received by email, ticket, or phone. Using remote access software and/or working directly with the client over the phone, will troubleshoot and resolve primarily Tier 1 issues, including password resets, email access issues, authentication questions, simple Microsoft Office application usage, virus scans/removals, and device problems (printers, monitors, mice). Responsibilities Promptl