Help Desk Analyst II Jobs in Austin, TX

1 - 20 of 110 Jobs

ASG Service Desk Analyst IIJob Title - ASG Service Desk Analyst II

SHI International CorporationCompany Name - SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary The ASG Service Desk Analyst II will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a si

Helpdesk Technician IIJob Title - Helpdesk Technician II

StefaniniCompany Name - Stefanini

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Remote or Detroit, Michigan, USA

Full-time, Contract

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

BI Reporting Analyst IIJob Title - BI Reporting Analyst II

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or San Diego, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a BI Reporting Analyst II in San Diego, CA. Duties: * BI Reporting Analyst performs business analysis using various techniques (e.g., statistical analysis, explanatory and predictive modeling, data mining) * Determines best practices and develops actionable insights and recommendations for the current business operations * Works directly with the internal stakeholders to identify analytical requirements * As a BI Reporting Analyst, you may h

Cyber Security Analyst IIJob Title - Cyber Security Analyst II

Zachary Piper Solutions, LLCCompany Name - Zachary Piper Solutions, LLC

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Remote

Full-time

Piper Companies is looking for a Cyber Security Analyst II for a health insurance company in New Jersey for a 100% Remote, Full-Time Opportunity. Responsibilities for the Cyber Security Analyst II: Actively search for malicious internal and external threats working with the CSA I & IIs to ensure 24/7/365 Cyber Security Operations Center (CSOC) support and be the Tier 3 CSOC Analyst Monitor the effectiveness of the Enterprise wide information security program Mentor security analysts regarding r

Systems Analyst II (Timekeeping & Payroll)Job Title - Systems Analyst II (Timekeeping & Payroll)

KinetixCompany Name - Kinetix

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Remote

Full-time

We are searching for a Systems Analyst /Timekeeping & Payroll -- someone who works well in a fast-paced setting. In this position, you will manage and administer Kronos Workforce System including integrations, configuration, testing, debugging, and identifying system enhancements. This role will collaborate with IT and customers to identify current operation procedures and to clarify program objectives as well as troubleshoot issues and offer solutions to optimize their use of Kronos. Additional

Service Desk Analyst IIJob Title - Service Desk Analyst II

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

Information Security Analyst IIJob Title - Information Security Analyst II

Precision System Design Inc.Company Name - Precision System Design Inc.

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Remote or Cleveland, Ohio, USA

Contract

Our direct, F100 client is looking for an Information Security Analyst to join their organization in a long-term contract position. This role is open to remote candidates within the US (position will generally follow EST hours)! In this role, you will assist with administering, supporting, and reporting on information security systems and supporting the development of security controls to protect information from unauthorized modification or loss. Primarily, this will include assisting in Info

Incident Response Analyst IIJob Title - Incident Response Analyst II

The DigiTrust GroupCompany Name - The DigiTrust Group

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Remote

Full-time

The DigiTrust Group is revolutionizing cyber security and we're looking for an Incident Response Analyst II to join our growing team. We re hackers at heart and we re on a mission to defend global organizations against information security threats. As an Incident Response Analyst II, your efforts will prevent the capabilities of nation-state and organized crime threat actors targeting global organizations. You ll drive fast and effective incident identification, response and remediation utilizin

SharePoint Support AnalystJob Title - SharePoint Support Analyst

Genius Road, LLCCompany Name - Genius Road, LLC

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Remote or Austin, Texas, USA

Contract

SharePoint Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic SharePoint Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. **NOT ACCEPTING 3RD PARTY CANDIDATES

Client Services Analyst (3 Openings)Job Title - Client Services Analyst (3 Openings)

University of Texas SystemCompany Name - University of Texas System

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Austin, Texas, USA

Full-time

Client Services Analyst (3 Openings) University of Texas System FLSA Status Non-Exempt Earliest Start Date Immediately Salary Negotiable commensurate to experience. Hours per Week 40 hours weekly Hiring Department Office of the Chief Information Officer Required Application Materials A resume and letter of interest is required to apply. Candidates under final consideration will also be required to submit professional references, college degree information, and employment history to an online thi

Technical Support - Mid Level (3-5 yrs)Job Title - Technical Support - Mid Level (3-5 yrs)

Judge Group, Inc.Company Name - Judge Group, Inc.

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Austin, Texas, USA

Full-time

Location: Austin, TX Salary: $20.00 USD Hourly - $22.00 USD Hourly Description: Our client is currently seeking a Technical Support - Mid Level (3-5 yrs) [ Additional Description ] Mid Level: Skills equiv. to 3-5 years in comparable position. Responsible for helpdesk and/or desktop support for Schwab systems. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills. Res

Technical Support - Mid Level (3-5 yrs)Job Title - Technical Support - Mid Level (3-5 yrs)

Judge Group, Inc.Company Name - Judge Group, Inc.

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Austin, Texas, USA

Full-time

Systems Support SpecialistJob Title - Systems Support Specialist

Genius Road, LLCCompany Name - Genius Road, LLC

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Austin, Texas, USA

Contract

System Support Specialist Contract Length: 12-18 months Location: Austin, TX (Hybrid 2 days/week onsite) Our client is looking for a dynamic, energetic System Support Specialist who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with minimal supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. Required Experience: 4+ years of experience perfor

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Austin, Texas, USA

Full-time

Required Skills: 2+ years of helpdesk support experienceExperience supporting Windows OSExperience remote troubleshooting hardware equipment (i.e. PC's, Printers, etc.)Experience with Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently doubling in size due to higher call volume and incoming tickets. While supporting daily IT related tasks and projects, technician will also have opportunities to grow technical skills by learning new technologies t

Global Help DeskJob Title - Global Help Desk

Apex SystemsCompany Name - Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2031956 Job Description: Role: Help Desk Representative Shift: 3 days onsite/ 2 days remote (78703) Location: Austin, TX - Must Be Willing to Come Onsite Duration: 6 months w/ potential for extension or conversion If you meet all requirements and are interested in applying, please send an updated resume and your availability to chat to What You'll Do: Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves sof

Desktop Support Representative IIJob Title - Desktop Support Representative II

INSPYR SolutionsCompany Name - INSPYR Solutions

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Austin, Texas, USA

Contract

Title: Desktop Support Representative Location: Autin, TX (Onsite) Duration: 6 month contract to hire Compensation: $32-38/hr. Work Requirements: , Holders or Authorized to Work in the U.S.POSITION SUMMARY: Provides moderately complex technical support and assistance to clients via email, phone, deskside and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintena

Network AdministratorJob Title - Network Administrator

Judge Group, Inc.Company Name - Judge Group, Inc.

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Austin, Texas, USA

Full-time

Location: Austin, TX Salary: Depends on Experience Description: Our client is currently seeking a Network Administrator to work onsite in Austin, TX (78702). The Network Administrator is responsible for configuring and maintaining our Fortinet devices, managing network security, and providing technical support. You will monitor network performance, ensure compliance with industry standards, and manage backup and recovery processes. You will also collaborate with IT staff and oversee networ

ASG Service Desk AnalystJob Title - ASG Service Desk Analyst

SHI International CorporationCompany Name - SHI International Corporation

•

Austin, Texas, USA

Full-time

Job Summary The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a singl