Help Desk Analyst II Jobs in Delaware

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Desktop Support

Phoenix Technology Partners, LLC

Wilmington, Delaware, USA

Contract

Providing support to desktops, notebook systems, hardware, and customer related services. Providing assistance to end users for firm-approved applications using a variety of different methods. Those applications include: Microsoft Office, Outlook, Remote Desktop Services, VPN, and other applications as deemed necessary Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors and peripheral hardware; also scanning computers for viruses Troubleshoot

Service Desk Analyst

Phoenix Technology Partners, LLC

Wilmington, Delaware, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Manager

CSS Tec

Dover, Delaware, USA

Full-time

Service Desk Manager Direct Hire!! Hybrid 2-3 days per week - Dover, DE 19904 Overview: Our client, a Delaware based utilities organization is seeking a Service Desk Manager to join their growing team! This exciting role is a Direct Hire opportunity. Our client is seeking an individual local to their Newark office so they can work in a hybrid model working in office 2-3 days per week. This position is not offering sponsorship at this time. Job Summary: The Service Desk Manager is responsible f

Desktop Support Specialist

Stefanini

Wilmington, Delaware, USA

Contract

Stefanini Group is hiring! Exciting opportunity awaits, let us help you get started! Click Apply now or you may call: / email: Abhinav Sharma () for faster processing! The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or us