Help Desk Coordinator Jobs in Baltimore, MD

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Help Desk Support Coordinator

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu

Help Desk Asst. Shift Lead - TS/SCI W/ POLY

General Dynamics

Annapolis Junction, Maryland, USA

Full-time

Responsibilities for this Position Location: USA MD Annapolis Junction - 2711 Technology Drive, Annapolis Junction, MD (MDC246) Full Part/Time: Full time Job Req: RQ186079 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications

Help Desk Tech - Day Shift - TS/SCI w. CI Polygraph

General Dynamics

Annapolis Junction, Maryland, USA

Full-time

Responsibilities for this Position Location: USA MD Annapolis Junction - 2711 Technology Drive, Annapolis Junction, MD (MDC246) Full Part/Time: Full time Job Req: RQ188785 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Cer

Help Desk Technician- DAYS - TS/SCI w/ poly

General Dynamics

Annapolis Junction, Maryland, USA

Full-time

Responsibilities for this Position Location: USA MD Annapolis Junction - 2711 Technology Drive, Annapolis Junction, MD (MDC246) Full Part/Time: Full time Job Req: RQ188520 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications

Help Desk Technician - MID Shift - TS/SCI

General Dynamics

Annapolis Junction, Maryland, USA

Full-time

Responsibilities for this Position Location: USA MD Annapolis Junction - 2711 Technology Drive, Annapolis Junction, MD (MDC246) Full Part/Time: Full time Job Req: RQ188442 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+,

IT Infrastructure Manager

Veritas Partners

Baltimore, Maryland, USA

Full-time

Our client is a growing financial services firm. They are currently seeking an Infrastructure Manager to report to their CTO. Responsibilities: The Infrastructure Manager provides direct input in developing strategic objectives and operational outcomes of technology services and is accountable for the implementation of standard processes and procedures for technology service components within the organization.Manages and ensures compliance and system SLAs are meeting performance levels.Provides

Systems Administrator- FS Poly

Dunhill Professional Search

Fort Meade, Maryland, USA

Full-time

Systems Administrator Carries out moderately complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. Actively manage enterprise computer systems and networks, analyzing technical issues, and developing and implementing correcti

Filenet Developer

Invixon Technologies

Laurel, Maryland, USA

Third Party, Contract

a) IBM Content Navigator (ICN) and custom plug-ins. b) P8 APIs and java application customization. c) Workflow Process Design and Process Administration. d) P8 subscription and event actions. e) P8 ACCE. f) FileNet Deployment Manager (FDM). g) Installation, upgrade, patching, and configuration of FileNet P8 (CPE, CSS, Case Foundation), IBM Content Navigator (ICN), etc. h) SQL, java script, etc. Knowledge and hands-on experience with Datacap v.9.1.x, including but not limited to: i) Datacap Task

System Admin III- FS Poly

Dunhill Professional Search

Fort Meade, Maryland, USA

Full-time

System Administrator Clearance Level: TS/SCI w/FS Poly Required* Responsible for unique or complex information systems and/or information technology projects across more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. Provides direction to other IT Administrators on the project in a senior ad

Queue Coordinator, Mid-level (Day Shift)

Independent Software

Columbia, Maryland, USA

Full-time

Job DescriptionJob DescriptionWhat you will be doing! As a Mid-level Queue Coordinator you will be a part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met. Requirements: Monitoring dedicated queues and assign tickets to appropriate resources for troubleshooting and ticket resolution

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. The DevOps Systems Engineer must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are com

Helpdesk Journeyman (Top Secret clearance required)

TEKsystems

Hanover, Maryland, USA

Full-time

Job DescriptionJob DescriptionJob Title Helpdesk Journeyman (Hanover) Top Skills Details 1. 3+ years of HELPDESK experience: supporting end users through phone, email and in person requests. experience diagnosing OS and hardware related issues, 3. Top Secret/SCI Clearance 4. must have an IAT II Cert (SEC+ CE) Position Description: Establishes and maintains user accounts, assigns file permissions and establishes password and account policies; installs, upgrades, configures, tests, maintains and

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. The DevOps Systems Administrator must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This position is 100% Onsite and not Remote. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information

Security Service Tech

Zachary Piper Solutions, LLC

Baltimore, Maryland, USA

Full-time

Piper Companies is looking for an Security Service Tech to join a business networking company in Baltimore, MD. This is a direct hireposition where the client is looking to move quickly! Essential Duties of theSecurity Service Tech: Physical installation, troubleshooting, maintenance and repairs of access control and CCTV systems including the required infrastructure, equipment, trim-out and programming of devices. Proficient in termination different forms of industry cabling including cat5e, c

Desktop Support

TAYS, INC

Baltimore, Maryland, USA

Full-time

Provide technical support for the purpose of maintaining the availability and reliability of company network, PC, and software problems to resolutions.Manage, maintain, and troubleshoot LAN performance and security.Provide support for problem resolution, support consultation, administration and training for technical matters relating to the full complement of systems, hardware and software operating.Perform pilot testing and monitor new systems and applications through post implementation. Perfo

IT Operations

Robert Half

Hanover, Maryland, USA

Full-time

Job DescriptionJob DescriptionWe are in search of an IT Operations professional to join our team located in Hanover, Maryland. This role offers a contract to hire employment opportunity, with the primary function of managing our IT operations. You will be part of an industry that requires a broad range of skills including system administration, network administration, and IT operations management. Responsibilities: Managing and resolving help desk tier issues Overseeing systems administration t

Physical Scientist

USAJOBS

Baltimore, Maryland, USA

Full-time

Duties As a Physical Scientist within the Maryland, Delaware, District of Columbia Water Science Center, some of your specific duties will include: Lead and manage comprehensive studies as a project chief or senior team member. Collect, analyze, and evaluate data to support project goals. Provide expert guidance and training to team members and peers. Develop and implement hydrologic models and simulations. Prepare detailed reports and presentations on study findings. Collaborate with interdisc

Trellix Senior System Administrator

Columbia Technology Partners

Annapolis Junction, Maryland, USA

Full-time

Job DescriptionJob DescriptionJob Description:Installing and configuring required Trellix products, including but not limited to Trellix Endpoint Security (ENS) Client, ENS Firewall, Threat Prevention, Access Protection on enterprise Microsoft and Linux endpoints; maintaining malware security compliance and troubleshooting/resolving issues remotely via the Trellix ePO console; support system administrators with resolving desktop or server problems and requests such as software installsAssist wit

System Administrator Level 2

Birchmere Group

Fort Meade, Maryland, USA

Full-time

Job DescriptionJob DescriptionSalary: Depends on Experience You MUST already have a TS/SCI Clearance with a Polygraph to qualify The Level 2 System Administrator shall possess the following capabilities: Provide support for implementation, troubleshooting and maintenance of IT systems. Manage the daily activities of configuration and operation of IT systems. Provide assistance to users in accessing and using IT systems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, d

System Administrator (Tier 2)

Columbia Technology Partners

Remote or Annapolis Junction, Maryland, USA

Full-time

Job DescriptionJob DescriptionDescription:Provides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop mirroring and other remote access applications for worldwide sitesIdentify, investigate, resolve, and follow-up problems brought to the helpde