Help Desk Coordinator Jobs in Raleigh, NC

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Help Desk Support Coordinator

GovCIO

•

Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu
Posted 34 days ago | Updated 10 hours ago

Project Manager- Senior - Hybrid

VIVA USA INC

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Raleigh, North Carolina, USA

Contract

Title: Project Manager- Senior - Hybrid Mandatory skills: MS Office, MS Project, call flow design, HIPAA, HITECH, assess system performance, service tickets Electronic Health Record, EHR, healthcare system, project plans, call routing, ticketing, workflow automation, EHR support streamline helpdesk communications, call management, user acceptance testing, UAT project management, healthcare IT, EHR implementations ServiceNow ITSM, CXone Cloud, call center, contact center solutions EHR Chang
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Posted 14 days ago

IT Desktop Support

Sky Systems, Inc. (SkySys)

•

Cary, North Carolina, USA

Full-time

Job Title: IT Desktop Support (Junior Level) Job Location: Raleigh, NC Type: 100% Onsite | 40 hours/week Job Overview: We are seeking a dedicated and technically proficient IT/Desktop Support Analyst to join our team in Weesp, North Holland. This role involves providing hands-on and remote support to end-users, resolving hardware and software issues, and ensuring seamless IT operations across our office, laboratory, and distribution center. Key Responsibilities: Deliver on-site and remote techni
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Posted 3 hours ago

IAM Analyst

TEKsystems

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Raleigh, North Carolina, USA

Full-time

Job DescriptionJob DescriptionLooking to get your foot in the door into Information Security? Wells Fargo is hiring an IAM Analyst who has some experience with provisioning/deprovisioning of access (typically in Active Directory), ideally in an enterprise environment because there are strict processes to be followed. This may include Helpdesk, Desktop, or IAM analyst type backgrounds! Top Skills' Details for IAM Analyst 1) Mature, professional approach to communication and work is a must - reli
Posted 27 days ago | Updated 10 hours ago

Service Support Analyst

InterBase Corporation

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Raleigh, North Carolina, USA

Contract

Looking for Service Support Analyst. This is an onsite position at Raleigh, NC. The primary purpose of this position is to provide technical support in the areas of troubleshooting, problem solving, setup, configuration, and installation of end user devices. Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Functional: Project Management - Ability to
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Posted 48 days ago | Updated 23 days ago

Helpdesk Analyst

Swoon

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Durham, North Carolina, USA

Full-time

Job DescriptionJob DescriptionSwoon is currently looking for a Helpdesk Analyst for a major company in the US Location: Durham, NCDuration: 12 MonthsPay Rate: $21/hResponsibilities: Handles requests and escalations via IT ticketing, email, Slack, or phone for complex computer issues; assesses severity, troubleshoots, resolves, or refers to technical staff; trains Tier 1 techs and creates knowledge articles. Assists in acquiring, installing, upgrading, and maintaining workstations, laptops, and s
Posted 9 days ago | Updated 10 hours ago

Help Desk Technician

TEKsystems

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Raleigh, North Carolina, USA

Full-time

Job DescriptionJob Description 6-12 month contract Month(s) Remote in Wilmington N.C. area Req Description Looking for people who have experience in: Troubleshooting Experience (O365, connectivity, hardware, printer support, software, etc.) 6 month -12 month long contract. Active directory migration. Have to be fully vaccinated and can commit to the duration of the project. Description Hospital is looking to bring on 20 resources to assist with two large projects that must be completed by mid
Posted 27 days ago | Updated 10 hours ago

ISP Support Technician

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Description: The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 2 days ago | Updated 10 hours ago

Project Manager

COOLSOFT

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Raleigh, North Carolina, USA

Contract

Title: Project Manager- Senior (749445) Client: State of North Carolina Department: Department of Health and Human Services (DHHS) Duration: 12months Location: Raleigh , NC Interview type: Webcam Interview Only Job Description: Position Overview: The Project Manager will be responsible for leading the implementation of a centralized Electronic Health Record (EHR) helpdesk using ServiceNow ITSM and building call workflows with the CXone Cloud Contact Center platform. This role involves managing t
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Posted 8 days ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 1 day ago | Updated 2 hours ago

Security Analyst

TEKsystems

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Raleigh, North Carolina, USA

Full-time

Job DescriptionJob Description3224149 ** U.S. Citizens ** 18-Month contract to hire Top Skills: 1. Experience with supporting end customers and providing professional and/or customer support. This person should have a background dealing with the end customer and resolving issues with them. Linux support is preferred 2. GDPR - This person will need to know and have a general understanding of GDPR is. What is does, how it is used, etc. Also have an interest in moving their career to IT complianc
Posted 37 days ago | Updated 10 hours ago

TEMP IT Assistant (On Site Support)

Durham Housing Authority

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Durham, North Carolina, USA

Full-time

Job DescriptionJob DescriptionSummary: As a member of DHA's IT team, the TEMPORARY on-site support specialist is considered a desktop support expert responsible for computer hardware, software (location-specific or global), and peripherals. On-site support is the primary escalation point for resolving incidents involving desktops or laptops, service requests, and connectivity issues. The on-site support specialist also enforces DHA's desktop and laptop policies and procedures. This position will
Posted 8 days ago | Updated 9 hours ago

Network Specialist- Expert - Hybrid

VIVA USA INC

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Raleigh, North Carolina, USA

Contract

Title: Network Specialist- Expert - Hybrid Mandatory skills: voice engineering, Cisco Unified Communications systems voice communication systems, healthcare industry, mental healthcare setting voice gateways, session border controllers, SBCs, SIP trunking network protocols, QoS, voice security practices, voice recording, contact center solutions Cisco voice products, root cause analysis, Unity Connection voice communication infrastructure, voice communication solutions, voice system archite
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Posted 52 days ago | Updated 20 days ago

Help Desk / Service Desk - (Any location within the State of Texas).

RedSalsa Technologies, Inc.

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Remote

Contract, Third Party

Title : Product Support Analyst Location : Austin,TX Duration : 3 + Months Job Type : C Description : Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and
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Posted 2 days ago | Updated 1 day ago

Technical Support Analyst

FASTENER DISTRIBUTION HOLDINGS LLC.

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Wake Forest, North Carolina, USA

Full-time

Job DescriptionJob DescriptionFDH Aero is a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers. At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is ro
Posted 8 days ago | Updated 21 hours ago

Senior SailPoint IIQ Developer

Deloitte

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Raleigh, North Carolina, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati
Posted 13 days ago | Updated moments ago

Help Desk Analyst

Allied Consultants, Inc.

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Remote

Third Party, Contract

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Analyst to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matchi
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Posted 2 days ago

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

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Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno
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Posted 1 day ago

Level 2 Helpdesk Support

Infinite Dimensions

•

Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).
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Posted 8 days ago | Updated 1 day ago

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

•

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about
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Posted 6 days ago | Updated 1 day ago