Help Desk Coordinator Jobs in Salt Lake City, UT

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Help Desk Support Coordinator

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu

Helpdesk Support Specialist

Bill.com

Draper, Utah, USA

Full-time

Do the best work of your career as a champion for small and mid-size businesses. BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members

Computer Technician

University Of Utah

Salt Lake City, Utah, USA

Full-time

Details Open Date 07/01/2024 Requisition Number PRN39051B Job Title Computer Technician Working Title Computer Technician Job Grade D FLSA Code Nonexempt Patient Sensitive Job Code? No Standard Hours per Week 20 Full Time or Part Time? Part Time Shift Day Work Schedule Summary VP Area U of U Health - Academics Department 00246 - Human Genetics Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range 15.19 to 28.08 Close Date Job Summary Provides computer sup

IT Support/Helpdesk support

Russell Tobin

South Jordan, Utah, USA

Full-time

Job DescriptionJob DescriptionJob title: The Service Desk Analyst Location: South Jordan UT Duration: 6 months Pay rate: $21.00/hour Responsibilities: Demonstrate strong customer service skills to provide phone support including: Listening to the customer to gain an accurate understanding of the situation Being empathetic to the customer s situation and having a sense of urgency to resolve the issue Producing accurate, detailed documentation at the client, problem and incident level Resolving c

IT Specialist - Pathology (Part-Time)

University Of Utah

Salt Lake City, Utah, USA

Full-time

Details Open Date 10/10/2024 Requisition Number PRN15318N Job Title IT Specialist Working Title IT Specialist - Pathology (Part-Time) Job Grade E FLSA Code Computer Employee Patient Sensitive Job Code? No Type Non Benefited Staff / Student Temporary? No Standard Hours per Week 19 Full Time or Part Time? Part Time Shift Day Work Schedule Summary - Approx. 19 hours per week. - Some evening and weekend work may be required. - On premises and hybrid. Is this a work study job? No VP Area U of U Healt

Full-Time Technical Support Analyst (IT Helpdesk)

University Of Utah

Salt Lake City, Utah, USA

Full-time

Details Open Date 09/06/2024 Requisition Number PRN39796B Job Title Technical Support Analyst Working Title Full-Time Technical Support Analyst (IT Helpdesk) Job Grade E FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary Regular Hours - Regularly 40 hours per week - ON SITE 4 days per week, 1 day remote (as determined by supervisor) - REMOTE PHONE SUPPORT : Intermittent Saturday shifts required,

Help Desk / Service Desk - (Any location within the State of Texas).

RedSalsa Technologies, Inc.

Remote

Contract, Third Party

Title : Product Support Analyst Location : Austin,TX Duration : 3 + Months Job Type : C Description : Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and

Senior SailPoint IIQ Developer

Deloitte

Salt Lake City, Utah, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati

Client Response Services Helpdesk Agent

GTT, LLC

Draper, Utah, USA

Full-time

Job DescriptionJob DescriptionJob Title : Client Response Services Helpdesk Agent (Draper, UT) Duration: 6+months Contract Work Type: Onsite Location: Draper, UT Job DescriptionAre you a passionate tech enthusiast with a knack for problem-solving? Join our dynamic team as a Client Response Services Helpdesk Agent in Draper, UT. We're seeking a dedicated individual to provide exceptional technical support to our clients.Job Responsibilities: Technical Support: Address client inquiries and issues

Help Desk Support

Judge Group, Inc.

Draper, Utah, USA

Full-time

Location: Draper, UT Salary: Negotiable Description: Join Our Dynamic Technical Support Team! Are you passionate about technology and eager to make a difference in a fast-paced enterprise environment? We're looking for a skilled Technical Support Specialist to join our team and provide top-notch support to our global clients. What You'll Bring: Experience: At least 2 years in technical support within an enterprise setting, with a preference for phone support experience.Technical Expertise:

Help Desk Analyst

Allied Consultants, Inc.

Remote

Third Party, Contract

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Analyst to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matchi

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno

Level 2 Helpdesk Support

Infinite Dimensions

Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about

Client Response Services Agent

SGA

Draper, Utah, USA

Full-time

Job DescriptionJob Description Responsibilities : Address end user queries and issues via phone, e-mail and chat support.Provide world class quality of service to end users throughout the resolution process.Engage engineering teams and product owners to assist with troubleshooting as needed.Perform 'cradle to grave' ownership of all issues reported to the helpdesk by providing timely updates to end users and by constantly following up with escalation teams until the issue is resolved.Demonstrat

Level 1 Helpdesk Support

Infinite Dimensions

Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.

Client Response Services Agent

Software Guidance & Assistance

Draper, Utah, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Client Response Services Agent for a Contract assignment with one of our premier Financial Services clients in Draper, UT . Responsibilities : Address end user queries and issues via phone, e-mail and chat support. Provide world class quality of service to end users throughout the resolution process. Engage engineering teams and product owners to assist with troubleshooting as needed. Perform 'cradle to grave' ownership of

Product Support Analyst

TechNix LLC

Texas, USA

Contract, Third Party

Position: Product Support Analyst Duration: 3 Months; Term can be Renewed up to three years. Location: Texas (Remote) Experience Required: 4 years of experience with help desk / service desk services. 4 years of experience with help desk software (e.g. ticketing systems, knowledge bases). 4 years or (at least 3) of experience to troubleshoot technical issues in a complex system environment. (e.g., password resets, network connectivity, etc.) 4 years or (at least 2) years of High-level knowledge

Product Support Analyst

NHRG, Inc.

Remote

Contract

valuate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on pro

Linux Systems Administrator

Peraton

Clearfield, Utah, USA

Full-time

Responsibilities Peraton is seeking a Linux System Administrator to join our team in supporting our environmental information management and compliance enterprise software solutions. This position is located in Clearfield, Utah. The System Administrator will help maintain Linux-based development, test, training and production environments for our web-based applications. The selected candidate will support information security by configuring these environments to conform to DoD security standard