Help Desk Manager Jobs in District of Columbia

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Manager - Desktop Support/Infrastructure/Help Desk

ACI Group, Inc.

•

North Bethesda, Maryland, USA

Full-time

Manager - Desktop Support/Infrastructure/Help Desk, North Bethesda/Rockville, MD Full-timeOn-site 3-4 days a week in North Bethesda/Rockville areaNO THIRD PARTY RECRUITERS PLEASE! CANDIDATES MUST BE SELF-REPRESENTED.Description Our client is seeking an experienced Manager to oversee desktop support, infrastructure and help desk operations for an NIH contract. The ideal candidate will have a strong ability to adapt to customer preferences and communicate effectively. This role involves managing a
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Posted 5 days ago | Updated 1 day ago

Help Desk Specialist

The Evolvers Group

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Washington, District of Columbia, USA

Full-time

Required Experience: At least five (5) years of experience providing helpdesk/desktop support in a Microsoft Windows Environment.Perform as a Tier 2 or Tier 3 Information Technology Help Desk support.Professional experience in using Active DirectoryExperience managing support efforts using a ticketing system such as ServiceNow or RemedyExperience of executing PowerShell scriptsKnowledge of SCCM to manage workstations and laptops; and design and support non-standard Windows 10 configurationsMust
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Posted 6 days ago

Senior Circuit Engineer Top Secret/SCI clearance Onsite Arlington, VA

TekSynap

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Arlington, Virginia, USA

Full-time

We are seeking a Senior Circuit Engineer to join our team in Arlington, VA with a Top Secret/SCI clearance. REQUIRED QUALIFICATIONS Experience:Minimum 5 years experience in creating engineering circuit layout diagramsMinimum 5 years experience in digital and analog circuit design and implementationMinimum 5 years experience in analysis testing and troubleshooting circuitsMinimum 5 years experience with help desk support and operation.Education:Bachelor s Degree in Related FieldClearance: Mus
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Posted 19 days ago

Help Desk Specialist - DOJ NSD - Top Secret Required

ITC Federal

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Washington, District of Columbia, USA

Full-time

JOB TITLE: Help Desk Specialist - DOJ NSD - Top Secret Required GOVERNMENT AGENCY: DOJ NSD National Security Division POSITION INFORMATION: Full-Time Position; Government contractor supporting DOJ NSD LOCATION: Washington, DC (onsite) POSITION TIMING: ASAP; hiring immediately BENEFITS: Health, Dental and Vision, 401(k), Flexible Spending Account (FSA), 11 Paid Federal Holidays, PTO, education reimbursement ITC Federal, Inc. is an information technology and consulting company focused on servicing
Posted 14 days ago | Updated 13 days ago

Intermediate Help Desk Technician/System Admin

FedTec LLC

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Fort Belvoir, Virginia, USA

Full-time

FedTec Overview: FedTec is a Woman-Owned Small Business with headquarters in Reston, VA. However, FedTec is more than just a company we are a dedicated team of visionary individuals who understand the power of transformation. With our unwavering commitment to innovative technology and forward-focused methods, we empower government agencies to fulfill their missions successfully with our capabilities in Digital Transformation, and Cyber Security. Our strategy is rooted in in-depth advising and
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Posted 6 days ago | Updated 1 day ago

Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics Information Technology

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Annapolis Junction, Maryland, USA

Full-time

Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician IV you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN IV WILL MAKE AN IMPA
Posted 15 hours ago | Updated 5 hours ago

Senior Help Desk Support Service Specialist

Summit Technologies

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Fort Belvoir, Virginia, USA

Full-time

Summit Technologies, Inc. is seeking a Senior Help Desk Support Service Specialist to support our government client in all phases of system life cycle planning. This consists of development, configuration, installation, testing, and sustainment. This is a hybrid role based in Ft. Belvoir, VA.Duties and Responsibilities: Provide Tier II support to end-users for desktop computers, laptops, mobile devices, applications and hardware.Review and respond to users requests and open tickets by determinin
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Posted 1 day ago | Updated 7 hours ago

Help Desk/Server Support (Day)

Soft Tech Consulting Inc

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Springfield, Virginia, USA

Full-time

Soft Tech Consulting is seeking a highly motivated, self-directed individual to fill the role of a Help Desk/Server Support (Day) for an existing government client. The place of performance is in Springfield/Franconia, VA area. MUST HAVE AN ACTIVE SECRET CLEARANCE RESPONSIBILITIES Administer daily updates to the database tracking tool.Collection of operations support weekly action reports.Compile database metrics weekly.Assign new work orders to operations support technicians/engineers within
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Posted 7 days ago | Updated 6 days ago

Service Desk Technician - Shift Work

Prism, Inc.

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Oxon Hill, Maryland, USA

Full-time

This position is 2nd Shift Sunday Thursday, 2 pm 10 pm (Can not be used as a 2nd job)- Must be primary employment as training will be during core business hours for a couple of months. Training will take place during core business morning/day hours until ready to transition to 2nd shift Due to Federal Governement Security Clearance Requirements: U.S. Citizenship PRISM seeks a Service Desk Technician to support a large enterprise mission-critical environment by providing first-call resolution Tie
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Posted 4 hours ago

Helpdesk Specialist Journeyman

CapitalTechSolutions Inc

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Washington, District of Columbia, USA

Contract, Third Party

TITLE: Helpdesk Specialist Journeyman LOCATION: Washington DC MINIMUM EDUCATION: Bachelor s degree in IT, related field, or equivalent experience. REQUIRED EXPERIENCE: 10 years INTERVIEWS: Webcam interview Job Description: A client is looking for someone with 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be comfortable with getting around DC Complete Description: Responds to and diagnoses problems through discus
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Posted 1 day ago

Helpdesk technician

TriosysIT Inc.

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Washington, District of Columbia, USA

Third Party, Contract

Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies related to security and integrity of Districtowned Resources . Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g. Microsoft Office, Project, Visio, Outlook) and endpoint management tools iv. L
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Posted 1 day ago | Updated 14 hours ago

Helpdesk Specialist, TS/SCI with CI Polygraph Security Clearance Required - M

Next Step Systems

•

Springfield, Virginia, USA

Full-time

Helpdesk Specialist, TS/SCI with CI Polygraph Security Clearance Required, Springfield, VA The qualified Helpdesk Specialist must have an active TS/SCI security clearance and be able to obtain a CI Polygraph security clearance. This position is 100% Onsite. The Helpdesk Specialist provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. Helpdesk Specialist Responsibilities: - Assist in providing te
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Posted 8 days ago | Updated 9 hours ago

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

•

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architectures. - Contribute to the development of sections of systems engi
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Posted 9 hours ago

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

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Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an
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Posted 60+ days ago | Updated 1 hour ago

Operations Lead

Amentum

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Reston, Virginia, USA

Full-time

**This position is contingent upon contract award** Essential Responsibilities The Operations Lead shall provide oversight of Operations activity that provides support to approximately 24 different countries as well as several forward deployed teams.The Operations Lead shall work directly with Contractor management and the Sponsor to identify operational requirements and independently assess the need and identify and develop solutions.Supervise and continually enhance the Continuous Support Pro
Posted 40 days ago | Updated 6 hours ago

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step Systems

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Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. This position is 100% Onsite and not Remote. Candidates must have an active TS/SCI with a Full Scope Poly security clearance. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
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Posted 9 hours ago

Systems Administrator

CDW

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Washington, District of Columbia, USA

Full-time

The System Administrator (SA) provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problem
Posted 28 days ago | Updated 7 hours ago

Service Desk Analyst

GovCIO

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Arlington, Virginia, USA

Full-time

Overview GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise application. This position will be located in Arlington, VA and will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational support to customers, as well as works closely with a cross-functional technical team to analyze, triage, and resolve application issues, bugs, and enhancements. Responsibilities Resolves technic
Posted 1 day ago | Updated 7 hours ago

Senior Application Trainer / Service Desk Technician

GovCIO

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Arlington, Virginia, USA

Full-time

Overview GovCIO is currently seeking an experienced, customer-focused Senior Application Trainer/Service Desk Technician to become the designated application trainer on a customer enterprise application, as well as to provide technical assistance with application issues through professional communication with end users and ticket triage that ultimately results in the swift resolution of reported issues. This is a remote/hybrid position, with preference for candidates in the NCR. This position w
Posted 26 days ago | Updated 7 hours ago

Helpdesk Specialist Journeyman

Collaboredge Inc

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Washington, District of Columbia, USA

Third Party, Contract

TITLE: Helpdesk Specialist Journeyman LOCATION: Washington, DC/ Onsite MINIMUM EDUCATION: Bachelor s degree in IT or related field or equivalent experience. REQUIRED EXPERIENCE: 10 years INTERVIEWS: Webcam Only The client is not considered H1B.They are looking for s Candidates.Preferred states are DC, VA, and MD.Job Description: Client Helps is looking to add to its client Technical Support. The candidate should have 6-10 years of experience. They will respond to and diagnose problems throug
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Posted 22 hours ago