Help Desk Support Engineer Jobs in Charlotte, NC

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Support Specialist, Helpdesk

Ryan Consulting Group

Charlotte, North Carolina, USA

Full-time

Job DescriptionJob DescriptionSupport Specialist Shifts available: 12pm-9pm, 1pm-10pm, or 3pm-12am On-site Starting at $17/hr with possibility to make $21/hr after year one Position Objective: Are you passionate about providing exceptional technical support? We're seeking a motivated Support Specialist to join our team. In this role, you'll be the first point of contact for end-users and IT specialists, assisting them via phone and email with their technical inquiries. Your primary objective wi

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Help Desk Escalation Engineer

AT-NET Services, Inc.

Charlotte, North Carolina, USA

Full-time

Job DescriptionJob DescriptionJob Title: Help Desk Escalation Engineer Location: Charlotte, NC About Us: Leading Managed Service Provider, dedicated to delivering top-tier IT services and solutions to businesses of all sizes. We pride ourselves on our customer-centric approach and our ability to leverage the latest technologies to drive business success. Job Description: We are seeking a highly skilled and motivated Help Desk Escalation Engineer to join our dynamic team. The ideal candidate wil

IT Field Engineer/ Technical Support

Motion Recruitment Partners, LLC

Mint Hill, North Carolina, USA

Full-time

IT Support Tech (Field) Mint Hill, NC Helpdesk Support Overview A leading Managed Service Provider (MSP) in the Carolinas is seeking an experienced and hardworking Field Support Technician. This MSP has been supporting the Charlotte area for nearly a decade and a half and has built a solid reputation for fast, friendly, and reliable support. The company offers a professional yet casual environment for its technicians and engineers, making it a fun and challenging place to showcase your current

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno

Level 2 Helpdesk Support

Infinite Dimensions

Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about

Level 1 Helpdesk Support

Infinite Dimensions

Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Atlanta, Georgia, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Help Desk Support Analyst

4 Consulting Inc.

Remote or Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications

Direct Client: Helpdesk Support @ Austin, TX Remote

KSN Technologies, Inc.

Remote

Contract

Helpdesk Support Austin, TX Remote 3 months contract We are looking for candidates who can work on our W2. Candidates with previous state / govt client experience is preferred. Texas Health and Human Services Commission requires the services of 2 Product Support Analyst 2, who meets the general qualifications of Product Support Analyst 2, Technical Services, Help Desk and Operations and the specifications outlined in this document for the Texas Health and Human Services Commission. All work p

Helpdesk Support Technician

BC Networks, Inc.

Remote or San Jose, California, USA

Full-time

Job DescriptionJob DescriptionWe are seeking a Helpdesk Support Technician to join our team! You will resolve computer-related issues for our clients. BC Networks is an IT Managed Services provider, focused on providing support and management services for small to medium sized businesses. Please visit our website for more information: http://.bcnetworks.com/ BCN utilizes a combination of automated systems to perform real-time monitoring and remote support for each device we support located at ou

Application Support Engineer

Matlen Silver

Charlotte, North Carolina, USA

Full-time

Job Title: Trading Application Support Engineer Duration: 18 months Location: Charlotte, NC (Hybrid 3 days onsite) - Other approved locations include Plano, TX and Pennington, NJ Pay Scale: $55-60/hr W2 (Cannot subcontract or C2C) Job Description: Matlen Silver is actively recruiting an Application Support Engineer consultant that will support our client's front office market risk production environment and provide real time financial application support across U.S. markets. This role requires

Application Support Engineer

Matlen Silver

Charlotte, North Carolina, USA

Full-time

Job Title: Application Support Engineer Duration: ~18 Months Location: EITHER: Charlotte, NC ; Dallas, TX ; Hopewell, NJ (HYBRID ENVIRONMENT, SO ONSITE 2-3 TIMES PER WEEK) Required Pay Scale: ~60/hr. Project Details: All application support around Java Applications Skisets: Looking for Application Support EngineerJava application support - Java SpringBoot, Kafka, CockroachProduction outages skillsSplunk/Dynatrace; create Splunk dashboards- nice to haveMonitoring skills About Matlen Silver Exper

Desktop Support Engineer

Innosoul inc

Remote

Third Party, Contract

Job ID: TX-529501208 Remote/Local Desktop Support Engineer with help/service desk, ticketing, O365, Visio, SharePoint, Remedy/BMC Helix experience Location: Austin, TX(HHSC) Duration: 10 months Position will be remote. Program will allow candidates who are within the state (Any location within the State of Texas). Skills: 4 Required Experience with help desk / service desk services. 4 Required Experience with help desk software (e.g. ticketing systems, knowledge bases). 4 Required (at least 3)

Linux Desktop Support Engineer (Remote - Americas)

Canonical - Jobs

Charlotte, North Carolina, USA

Full-time

Job DescriptionJob DescriptionThis is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical. The role of a Linux Desktop Support Engineer at CanonicalYou will be accountable for deliver

Application Helpdesk support - Primarily Remote - Contract - (Client is in Harrisburg, PA.) - B3803B

Technovision, Inc.

Remote or Harrisburg, Pennsylvania, USA

Contract, Third Party

Our direct client is looking for a Help Desk Analyst for a Primarily Remote Contract position (Client is in Harrisburg, PA). Note: - Standard work week will be 40 hours. - Remote Position - Resource will be required to report onsite for specific projects and testing efforts. JOB DESCRIPTION: OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also

Help Desk Support - Local to TX only

Digerati Systems Inc

Remote

Contract

Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on pr

Help Desk Support Coordinator

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu