Help Desk Support Engineer Jobs in Chicago, IL

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IT Help Desk Support

Zolon Tech Solutions Inc

Chicago, Illinois, USA

Contract

Seeking IT Help Desk Support to join our team of qualified, diverse individuals. The qualified applicant will become part of Clients Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to answer questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance concerning the use of computer hardware and software, including printing, installation, word process

Helpdesk Support/ IT Support Specialist/ Help Desk Technician/ IT Service Desk/ Desktop Support Technician/ IT Help Desk Support/ End User Support Specialist

SNtial Technologies, Inc.

Lake Forest, Illinois, USA

Contract

Responsibilities: Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment.This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary.Will work with backline teams and operations to prevent problems, facilitate problem resolution, and provide overall outstanding custo

IT Help Desk Support Analyst

Aqueity

Lombard, Illinois, USA

Full-time

Job DescriptionJob DescriptionAqueity is looking for a skilled IT Help Desk Support Analyst, who is responsible for handling service requests for our clients requiring IT support. The Help Desk Support Specialist will work on-site in Lombard, IL, with our service delivery team to support and triage incoming issues on the following technologies: workstations, printers, servers, networks, and vendor-specific hardware/software. The ideal candidate has a true passion for technology and learning, enj

Entry Level Tech Support Help Desk

AGILANT SOLUTIONS INC.

Lisle, Illinois, USA

Full-time

Job DescriptionJob DescriptionWho We Are Agilant Solutions, Inc. (.goagilant.com) is an international provider of digital transformation and enterprise managed services. We leverage our extensive industry experience and IT best-practices for a simple reason; to empower our clients to become heroes in responding to competitive and business needs. It is our commitment to make them excel. Agilant provides a complete breadth of distributed IT solutions through our integrated practices. Job Requireme

ON-SITE Help Desk Support Technician

Abri Credit Union

Romeoville, Illinois, USA

Full-time

Job DescriptionJob DescriptionON-SITE Help Desk Support Technician As our Help Desk Support Technician, you will: Install, configure and maintain security of workstations to the LANManage inventory tracking of computer equipmentMonitor LAN, WAN and servers as needed or upon direction of the IT supervisorResponds to help desk requests Requirements: THIS IS AN ON-SITE POSITION Have completed an Associate's degree or 2 years of equivalent experience Know how to load and configure softwareInstall a

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno

Level 2 Helpdesk Support

Infinite Dimensions

Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about

Level 1 Helpdesk Support

Infinite Dimensions

Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Atlanta, Georgia, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Help Desk Support Analyst

4 Consulting Inc.

Remote or Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications

Direct Client: Helpdesk Support @ Austin, TX Remote

KSN Technologies, Inc.

Remote

Contract

Helpdesk Support Austin, TX Remote 3 months contract We are looking for candidates who can work on our W2. Candidates with previous state / govt client experience is preferred. Texas Health and Human Services Commission requires the services of 2 Product Support Analyst 2, who meets the general qualifications of Product Support Analyst 2, Technical Services, Help Desk and Operations and the specifications outlined in this document for the Texas Health and Human Services Commission. All work p

Helpdesk Support Technician

BC Networks, Inc.

Remote or San Jose, California, USA

Full-time

Job DescriptionJob DescriptionWe are seeking a Helpdesk Support Technician to join our team! You will resolve computer-related issues for our clients. BC Networks is an IT Managed Services provider, focused on providing support and management services for small to medium sized businesses. Please visit our website for more information: http://.bcnetworks.com/ BCN utilizes a combination of automated systems to perform real-time monitoring and remote support for each device we support located at ou

POS Support Engineer

VFindit Global Inc

Chicago, Illinois, USA

Contract

As a POS Support Engineer, you will be responsible for providing technical support and troubleshooting for Point of Sale (POS) systems, ensuring the smooth operation and minimal downtime of critical systems. During lean support times, you will also take on hands-on break-fix and maintenance tasks, ensuring that POS hardware and software are maintained and repaired efficiently. Your role will be critical in maintaining the reliability and functionality of our POS systems, ensuring a seamless expe

Production Support Engineer

Group One Trading

Chicago, Illinois, USA

Full-time

Job DescriptionJob DescriptionProduction Support Engineer Location: Chicago, IL 60605 THE OPPORTUNITY Group One Trading is looking to hire a full-time Production Support Engineer who is passionate about all aspects of user support, including monitoring, actively engaging end-users, troubleshooting, and providing a high level of customer service. In this hands-on, front-line support role on our Application Support Team, we desire a candidate with strong problem-solving, customer-service, critica

Trading Systems Support Engineer

Eclipse Trading

Chicago, Illinois, USA

Full-time

Job DescriptionJob DescriptionTrading Systems Support Engineer (Chicago) Eclipse Trading is one of Asia's leading proprietary derivatives trading firms. Founded in 2007, we have over 120 employees across 4 office locations Hong Kong (our HQ), Sydney, Shanghai and Chicago. Our trading expertise and strategies are deployed across several Asian markets and although we mainly specialise in equity derivatives, we also trade delta one, ETFs, commodity derivatives, and crypto currency products. Technol

Desktop Support Engineer

Innosoul inc

Remote

Third Party, Contract

Job ID: TX-529501208 Remote/Local Desktop Support Engineer with help/service desk, ticketing, O365, Visio, SharePoint, Remedy/BMC Helix experience Location: Austin, TX(HHSC) Duration: 10 months Position will be remote. Program will allow candidates who are within the state (Any location within the State of Texas). Skills: 4 Required Experience with help desk / service desk services. 4 Required Experience with help desk software (e.g. ticketing systems, knowledge bases). 4 Required (at least 3)

Digital Technical Support Engineer

Trans Union LLC

Chicago, Illinois, USA

Full-time

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices What We'll Bring: The Technical Operations Support Engineer is a technical support role on our team within the Marketing Solutions organization. In this role, you will be become an expert on our TruAudience platforms, advising internal stakeholders on best practices and effectively troubleshooting and delivering digital and data-driven marketing solutions in our AWS Cloud based environment. What You'