Help Desk Support Engineer Jobs in Raleigh, NC

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Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno

Level 2 Helpdesk Support

Infinite Dimensions

Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about

Level 1 Helpdesk Support

Infinite Dimensions

Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.

Network Developer/ Senior Developers/Application Support/ System Engineer (LOCAL TO NC OR TX OR NJ OR VA)

Inherent Technologies

Cary, North Carolina, USA

Contract, Third Party

Experience with IBM SevOne Network Performance Management analysis/design/development hands on experience With or Without Top Secret (TS) Clearance is Okay. Development experience on Scripts and networking Monitoring Tools Experience with IBM SevOne analysis/design/development hands on experience Having TS clearance active and CompTIA+ security certs active is a plus. Perl/scripting. SNMP network management (basics of SNMP, polling, traps, oids, basic network design and implementation) CI

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Atlanta, Georgia, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Help Desk Support Analyst

4 Consulting Inc.

Remote or Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications

Direct Client: Helpdesk Support @ Austin, TX Remote

KSN Technologies, Inc.

Remote

Contract

Helpdesk Support Austin, TX Remote 3 months contract We are looking for candidates who can work on our W2. Candidates with previous state / govt client experience is preferred. Texas Health and Human Services Commission requires the services of 2 Product Support Analyst 2, who meets the general qualifications of Product Support Analyst 2, Technical Services, Help Desk and Operations and the specifications outlined in this document for the Texas Health and Human Services Commission. All work p

Helpdesk Support Technician

BC Networks, Inc.

Remote or San Jose, California, USA

Full-time

Job DescriptionJob DescriptionWe are seeking a Helpdesk Support Technician to join our team! You will resolve computer-related issues for our clients. BC Networks is an IT Managed Services provider, focused on providing support and management services for small to medium sized businesses. Please visit our website for more information: http://.bcnetworks.com/ BCN utilizes a combination of automated systems to perform real-time monitoring and remote support for each device we support located at ou

Desktop Support Engineer

Innosoul inc

Remote

Third Party, Contract

Job ID: TX-529501208 Remote/Local Desktop Support Engineer with help/service desk, ticketing, O365, Visio, SharePoint, Remedy/BMC Helix experience Location: Austin, TX(HHSC) Duration: 10 months Position will be remote. Program will allow candidates who are within the state (Any location within the State of Texas). Skills: 4 Required Experience with help desk / service desk services. 4 Required Experience with help desk software (e.g. ticketing systems, knowledge bases). 4 Required (at least 3)

Linux Desktop Support Engineer (Remote - Americas)

Canonical - Jobs

Raleigh, North Carolina, USA

Full-time

Job DescriptionJob DescriptionThis is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical. The role of a Linux Desktop Support Engineer at CanonicalYou will be accountable for deliver

Application Helpdesk support - Primarily Remote - Contract - (Client is in Harrisburg, PA.) - B3803B

Technovision, Inc.

Remote or Harrisburg, Pennsylvania, USA

Contract, Third Party

Our direct client is looking for a Help Desk Analyst for a Primarily Remote Contract position (Client is in Harrisburg, PA). Note: - Standard work week will be 40 hours. - Remote Position - Resource will be required to report onsite for specific projects and testing efforts. JOB DESCRIPTION: OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also

Help Desk Support - Local to TX only

Digerati Systems Inc

Remote

Contract

Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on pr

Project Manager- Senior - Hybrid

VIVA USA INC

Raleigh, North Carolina, USA

Contract

Title: Project Manager- Senior - Hybrid Mandatory skills: MS Office, MS Project, call flow design, HIPAA, HITECH, assess system performance, service tickets Electronic Health Record, EHR, healthcare system, project plans, call routing, ticketing, workflow automation, EHR support streamline helpdesk communications, call management, user acceptance testing, UAT project management, healthcare IT, EHR implementations ServiceNow ITSM, CXone Cloud, call center, contact center solutions EHR Chang

Ecommerce Application Support Engineer

Randstad Digital

Remote or Illinois, USA

Contract

job summary: Description: Provide application engineering support in the role of a system admin for the customer's ecommerce .com site. This person will be responsible for monitoring the application and providing technical support to customer's ecommerce .com site while verifying the integrity and availability of computing resources. Responsibilities: User administration: Managing user accounts, access rights, and permissions Technical support: Providing technical support and resolving softw

Help Desk Support Coordinator

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu

Application Support Engineer

Randstad Digital

Remote or Milwaukee, Wisconsin, USA

Contract

job summary: Respond to, identify, and troubleshoot application-related issues to their full resolution. Effectively communicate identified issues and their root causes to internal stakeholders both within and outside of the IT department. Become familiar with the organization's operational processes and how they interact and leverage applications. Identify issue trends and link them to underlying application bugs, defects, or operational processes, and assist in executing solutions. Monito

CQV Support Engineer

AR Val Services

Holly Springs, North Carolina, USA

Contract

CQV Support Engineer for all Process Support and Miscellaneous Equipment for all Buildings, Clean Utilities, and CIP systems. Process Support Equipment includes CIP and Clean Utilities equipment systems and skids and also Washers, Autoclaves, Freezer Rooms, Cold Rooms, Upright Refrigerators and Freezers, Incubators, Laminar Flow Hoods, Biosafety Cabinets, Downflow Booths, Exhaust Hoods, Material Lifts, Hoists, Cranes, Intermediate Bulk Containers (IBCs), Benchtop Scales, Floor Scales, Pit Scale