•Raleigh, North Carolina, USA
Title: Project Manager- Senior - Hybrid Mandatory skills: MS Office, MS Project, call flow design, HIPAA, HITECH, assess system performance, service tickets Electronic Health Record, EHR, healthcare system, project plans, call routing, ticketing, workflow automation, EHR support streamline helpdesk communications, call management, user acceptance testing, UAT project management, healthcare IT, EHR implementations ServiceNow ITSM, CXone Cloud, call center, contact center solutions EHR Chang