Help Desk Support Engineer Jobs in San Francisco, CA

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Help Desk Support Specialist

Info Way Solutions

Hayward, California, USA

Contract

Part time: 20h/ week Job description Job Overview: MDC Precision is seeking a skilled and customer-oriented Helpdesk Support Specialist to join our team. The ideal candidate will have experience with Office 365, Intune, Defender, Azure, and desktop support. This role involves providing technical assistance to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT infrastructure.Key Responsibilities: Technical Support: Provide first-level support to

Help Desk Support

Robert Half

Palo Alto, California, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in Palo Alto, California. This position is within the tech industry and is based in an office environment. As a Help Desk Analyst I, your role will focus on addressing IT issues, collaborating with IT teams, handling software troubleshooting, and managing various administrative tasks. Responsibilities: Collaborate with IT teams to resolve software and hardware problems Troubleshoot software to ensure

Help Desk Support

Robert Half

Palo Alto, California, USA

Full-time

Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Help Desk Analyst I in Palo Alto, California. This position is within the tech industry and is based in an office environment. As a Help Desk Analyst I, your role will focus on addressing IT issues, collaborating with IT teams, handling software troubleshooting, and managing various administrative tasks. Responsibilities: Collaborate with IT teams to resolve software and hardware problems Troubleshoot s

Helpdesk Support Technician

BC Networks, Inc.

Remote or San Jose, California, USA

Full-time

Job DescriptionJob DescriptionWe are seeking a Helpdesk Support Technician to join our team! You will resolve computer-related issues for our clients. BC Networks is an IT Managed Services provider, focused on providing support and management services for small to medium sized businesses. Please visit our website for more information: http://.bcnetworks.com/ BCN utilizes a combination of automated systems to perform real-time monitoring and remote support for each device we support located at ou

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno

Level 2 Helpdesk Support

Infinite Dimensions

Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about

Level 1 Helpdesk Support

Infinite Dimensions

Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.

Helpdesk / ServiceDesk Engineer

Alpha Net Consulting LLC

Fremont, California, USA

Full-time, Third Party, Contract

Role: Helpdesk/ServiceDesk Engineer Location: Menlo park, CA Responsibilities: Provide technical support to users for moderately complex computer related technical problems. Communicate technical issues over the phone to a variety of customers. Answer service desk telephones Any ticketing tool experince is required Assists the customer in resolving technical problems by providing guidance regarding software and hardware problems. Resolve or refer highly complex technical problems as appropriate.

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Atlanta, Georgia, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Help Desk Support Analyst

4 Consulting Inc.

Remote or Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications

Direct Client: Helpdesk Support @ Austin, TX Remote

KSN Technologies, Inc.

Remote

Contract

Helpdesk Support Austin, TX Remote 3 months contract We are looking for candidates who can work on our W2. Candidates with previous state / govt client experience is preferred. Texas Health and Human Services Commission requires the services of 2 Product Support Analyst 2, who meets the general qualifications of Product Support Analyst 2, Technical Services, Help Desk and Operations and the specifications outlined in this document for the Texas Health and Human Services Commission. All work p

Technical Support Engineer (On-Site, San Francisco)

MCS Group

San Francisco, California, USA

Full-time

Interested in travelling? Passionate about your technical career and honing your skills? **Please Note This Role Is Based On Client-Site in San Fran** MCS Group is excited to partner with a global leader in financial technology managed services, and we're proud to be at the forefront of driving diversity in their hiring efforts! This company provides IT infrastructure to Capital Markets firms in over 20 countries and is itself a successful global organisation, which due to its success, is now se

Desktop Support Engineer

Innosoul inc

Remote

Third Party, Contract

Job ID: TX-529501208 Remote/Local Desktop Support Engineer with help/service desk, ticketing, O365, Visio, SharePoint, Remedy/BMC Helix experience Location: Austin, TX(HHSC) Duration: 10 months Position will be remote. Program will allow candidates who are within the state (Any location within the State of Texas). Skills: 4 Required Experience with help desk / service desk services. 4 Required Experience with help desk software (e.g. ticketing systems, knowledge bases). 4 Required (at least 3)

Support Engineer

Retool

San Francisco, California, USA

Full-time

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flo

?Software Engineer (production support)

Apolis

San Francisco, California, USA

Contract

Job Title: Software Engineer (SRE, production support) Location: San Francisco, CA Tax Term (W2, C2C): W2 Job Type (Permanent/Contract) : Contract Duration: 3+ Months Pay Range: $60- $65/hr on W2 Description: Must have all 3- 1. 8+ years of Full stack engineering experience (heavier frontend) - knowledge of Java/J2EE backend services and strong UI skills (experience with JavaScript (ES5/ES6+), Vue.js, Angular, React, Node.js, etc.) 2. Formal Production support experience 3. Ecommerce domain ex

Technical Support Engineer 2, Premier (US West)

Datadog

San Francisco, California, USA

Full-time

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You'll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office cu

Technical Support Engineer 2

Datadog

San Francisco, California, USA

Full-time

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You'll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office cu