Helpdesk Administrator Jobs in Boston, MA

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Senior Support Specialist

Boston Mutual Life Insurance Company

Canton, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionAll Boston Mutual employees who interact with our policyholders, our producers, and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time. The following statements represent what Boston Mutual stands FOR it is what makes us different and better i

Help Desk Analyst

Robert Half

Nahant, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Help Desk Analyst in Lynn, Massachusetts. This role is pivotal in our technology team, where you will be responsible for desktop support, device deployment, and software training. You will be working in an industry that heavily relies on technology, making your role crucial in maintaining efficient operations. Responsibilities: Handle desktop and Chromebook support tasks efficiently, ensuring smooth o

Helpdesk Technician

TEKsystems

Boston, Massachusetts, USA

Full-time

Job DescriptionJob Description12 Month Contract - Annual renewal Onsite Role Level 2 Helpdesk Description: The Helpdesk Analyst provides technical support to our end-users through our telephone support line and the use of BeyondTrust (Bomgar) remote support tool. The Helpdesk Analyst must have excellent customer service and troubleshooting skills and the ability to learn new technologies and applications. Responsibilities include: resetting passwords; diagnosing login problems; creation of Exch

IT Help Desk Technician

Analogic Corporation

Peabody, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionWhy should you join the Analogic team? At Analogic, we work together to create life-changing technology. We value your unique skills and abilities and invite you to join our team in saving lives by supplying health care workers with high-tech medical products and transportation security professionals with leading-edge aviation security screening equipment. We offer great benefits, a 9/80 work schedule and career advancement. To learn more about our culture, mission

Desktop Support Specialist--ON SITE

Judge Group, Inc.

Canton, Massachusetts, USA

Full-time

Location: Canton, MA Salary: Negotiable Description: Our client is currently seeking a Desktop Support Specialist--ON SITE/CANTON, MASS Key Responsibilities: Provide technical support: Troubleshoot and resolve hardware, software, and network issues for desktops, laptops, printers, and other peripherals. Install, configure, and maintain desktop hardware, software, and operating systems. Respond to helpdesk tickets and provide on-site or remote support to end users in a timely manner. Set up

SYSTEMS ADMINISTRATOR, WBUR Engineering

Boston University

Boston, Massachusetts, USA

Full-time

Job Description Who We Are & What We Can Offer You: WBUR is Boston's NPR and a public media leader, producing exceptional journalism on-air, online, on demand and in real life. Our mission is to provide high quality journalism and enriching experiences that foster understanding, connection and community for an expanding circle of people. WBUR is member-supported and licensed to Boston University. Employees at WBUR are a team of professionals who value truth, diverse perspectives and candid deb

Desktop Support Technician

TEKsystems

Woburn, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionDuration 6 Duration Unit Month(s) Description We are seeking a Help Desk Analyst to join our Woburn, MA team! The applicant needs to have both technical knowledge and \"people\" skills to do the job well. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments. Job Title desktop support technician Top Skills Details 1) PC Build Experience 2) 5+ years experience 4) Ok with being in

Help Desk Analyst

Robert Half

Nahant, Massachusetts, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Analyst in Lynn, Massachusetts. This role is pivotal in our technology team, where you will be responsible for desktop support, device deployment, and software training. You will be working in an industry that heavily relies on technology, making your role crucial in maintaining efficient operations. Responsibilities: Handle desktop and Chromebook support tasks efficiently, ensuring smooth operations across

Technical Engineer

Hogu Technology Services

Framingham, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionJob Responsibilities Provide IT services and support to Hogu Technology Services business clientsProvide support, leadership, and training to help desk techniciansManage, work, and track tickets in an MSP ticketing systemManage, monitor, and document client IT hardware, software, and servicesResolve escalated tickets from Level I technicians with Operations ManagerParticipate in IT project planning and execution with Project ManagerAct as a primary technician and po

Desktop Support Specialist

TEKsystems

Boston, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionBasic Purpose The Desktop Specialist (Tier 2) would provide hands-on and remote technical support to the Company s end users. The Tier 2 role will be backup to the incoming call queue as well as the handling of incidents and requests that are escalated from the Help Desk (Tier 1). This person would move and deploy endpoint technologies for any new employee, transfer or termination along with rebuilding and reimaging endpoint hardware. This person would also be res

Desktop Analyst

Complete Staffing Solutions

Boston, Massachusetts, USA

Full-time

The Desktop Analyst delivers primary 2nd and 3rd level support to the user community. Analysts are responsible for the day-to-day desktop systems deployment, maintenance, and support. This position works closely with the Helpdesk and other Information Technology groups to ensure timely and reliable service. Responsibilities: Install, configure, troubleshoot desktop and laptop hardware, peripherals, operating system, and firm business software. Troubleshoot client-side network connectivity issues

Service Desk Engineer II

CMIT Solutions of Boston|Cambridge

Boston, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionSalary: $55k-$70k-$90k CMIT Solutions of Boston | Cambridge is the premier IT services franchise in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service. Position: SERVICE DESK ENGINEER II CMIT Solutions is seeking a knowledgeable Help Desk Engineer to support, participa

Government Business Development Manager

Vlogic Systems Inc

Concord, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionAbout Us: VLogic Systems is a pioneer in the integrated workspace management software (IWMS) and services industry. Our flagship software offering, VLogicFM, combines facility (CAFM) and asset (CMMS) management functionality with hot desking, office hoteling, and help desk software. As a software-as-a-service (SaaS) provider, we are committed to delivering innovative solutions that optimize workspace efficiency and enhance productivity for our clients. Business Deve

Network Support I

COMTECH TELECOMMUNICATIONS

Stoughton, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionJob title: Network Support I Department: Apps Maintenance Reports to: Director, NOC FLSA: status: Full-time Last modified: 10/17/24 Location: Stoughton, MA Your New Opportunity As the Network Support Analyst in the Network & Security Operations Center (NSOC), you will be a member team of Tier 1 Technicians, Tier 2 Engineers, and Operations Support Staff providing 24x7x365 Operations, Maintenance, and Help Desk services to Comtech Next Generation 911 customers. You

Network Support I

Comtech Telecommunications Corp.

Stoughton, Massachusetts, USA

Full-time

Job title: Network Support I Department: Apps Maintenance Reports to: Director, NOC FLSA: status: Full-time Last modified: 10/17/24 Location: Stoughton, MA Your New Opportunity As the Network Support Analyst in the Network & Security Operations Center (NSOC), you will be a member team of Tier 1 Technicians, Tier 2 Engineers, and Operations Support Staff providing 24x7x365 Operations, Maintenance, and Help Desk services to Comtech Next Generation 911 customers. You will provide these servic

REMOTE - Systems Administrator

Aquila Technology

Lexington, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionREMOTE - Systems Administrator Clearance: None At Aquila Technology, you will see our team's passion every day, whether we are building a robust, policy-compliant IT system or stress-testing a system to identify gaps and security vulnerabilities. To own the advantage, we ensure our team owns results and gets the work done right the first time by deploying smart, purposeful solutions that work. Aquila is the right people with the right skills driving the right outcom

Field Computer & Server Technician

Unisys

Boston, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionThe primary responsibly of the Field Engineer 2 is installing, diagnosing, servicing maintaining High-end Unisys proprietary products as well as other computer-related products such as desktop and laptop computers, printers, standard software, high-end servers, networking devices, Storage Devices, and large -scale payment products. When in support of ITO engagements will be recognized as desk side support specialist. May be directed by Help Desk, Service Desk, or sc

Executive Support Analyst

Mitchell Martin, Inc.

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent

IT Field Technician

Magna5

Boston, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionCandidates must be within the Boston, MA area. This role is 80% work from customer sites/offices in the Boston area 20% work from home. Title: Tier 1 Engineer, Field Services in End User Support Reporting to the End User Support Manager, the Field Services Engineer will provide expert remote and on-site technical support for our business clients. The right candidates are comfortable handling escalation calls/tickets from Tier 1 helpdesk staff as well as owning ticke

IT Support Tech

CMIT Solutions of The Merrimack Valley

North Andover, Massachusetts, USA

Full-time

Job DescriptionJob Description Job Description Job Responsibilities: Provide remote and onsite technical support to our clients Diagnose, research and troubleshoot computer system issues, including operating systems, H/W and S/W, networking, VPN, connectivity, server, and other network devices/peripherals, both remotely and onsite. Install, configure, and support desktops, laptops, virtual machines, mobile phones, VOIP products, servers, backup systems, and miscellaneous devices. Provide on-call