Helpdesk Administrator Jobs in Minneapolis, MN

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Helpdesk Support II- PC Refresh Technician

Randstad Digital

Minneapolis, Minnesota, USA

Contract

job summary: Provide Level 2 helpdesk support. Answers more complex questions about installation and operation of assigned products and escalating all other issues to Level 3 support. Responsibilities include maintaining, developing and supporting personal computers, servers, local and wide area network, software, and data communications technologies. This role is for a PC refresh technician responsible for replacing outdated hardware with new, pre-built equipment across various locations in th

Helpdesk Specialist

Genesis10

Minneapolis, Minnesota, USA

Full-time

Genesis10 is seeking a Helpdesk Specialist for a contract with our client in Minneapolis, MN. Job Description: Provide Level 2 helpdesk support. Answers more complex questions about installation and operation of assigned products and escalating all other issues to Level 3 support Required Basic Qualifications: Include maintaining, developing and supporting personal computers, servers, local and wide area network, software, and data communications technologies. Compensation: Hourly W2 pay rat

Help Desk Technician

Sunrise Systems, Inc.

Saint Paul, Minnesota, USA

Contract

Job Title: Help Desk Technician Job ID: 24-04267 Contract Duration: 3 months Job Location: Hartford, CT 06183 Note: This is a temporary hybrid position. 3 days in the office and 2 days from home per week. Training will be 100% onsite, after which candidates will work in a hybrid arrangement. Job Description: Experience in helpdesk support is required.Experience in Windows 10, MS Office 365, ServiceNow ticketing system, iPhone and Android support, general hardware/software issuesTroubleshoots p

Helpdesk Intern

BGM Group

Minneapolis, Minnesota, USA

Full-time

Job DescriptionJob DescriptionSalary: $18.00/hour Who are we? Element Technologies is a premier IT outsourcing firm serving small and mid-size businesses. We love what we do and have a passion for customer service which reflects in our people and defines who we are. Our team has the depth and breadth to tackle a wide range of issues and the ability to provide thought leadership to our clients. We are all about keeping our clients running, responding quickly to problems, and providing solutio

Help Desk Analyst II

Robert Half

Remote or Minneapolis, Minnesota, USA

Contract

Description I have a great opportunity for a Service Desk Analyst I to work with a fantastic team. You will be part of a dynamic team dedicated to ensuring proper workstation, application, and telephone operations for all firm employees through exemplary customer service and professionalism. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients Responsibilities: Address and resolve customer inquiries in a timely and

Network Administrator

Robert Half

Bloomington, Minnesota, USA

Full-time

Job DescriptionJob DescriptionNetwork Administrator . The role involves managing and improving network infrastructure, coordinating with other IT professionals, and providing technical support. Responsibilities: Facilitate the procurement and deployment of network hardware, software, and security products Contribute to problem-solving activities by aiding in issue resolution and conducting root cause analyses Assist in the development and upkeep of documentation and support procedures for variou

Systems Administrator

Aludec

Eden Prairie, Minnesota, USA

Full-time

Job DescriptionJob DescriptionJOIN ALUDEC Our growth would not have been possible without the dedicated and talented people. We appreciate receiving expressions of interest and professional information of candidates who wish to contribute to the success of our customers. "BE CREATIVE TO BE UNIQUE" Job Summary:Member of the IT Operations Team with responsibilities covering a wide range of technologies including, but not limited to, systems administration, helpdesk, telephony administration, CRM a

Network Administrator

Robert Half

Bloomington, Minnesota, USA

Contract

Description Network Administrator . The role involves managing and improving network infrastructure, coordinating with other IT professionals, and providing technical support. Responsibilities: Facilitate the procurement and deployment of network hardware, software, and security products Contribute to problem-solving activities by aiding in issue resolution and conducting root cause analyses Assist in the development and upkeep of documentation and support procedures for various technologies Pr

Epic Patient Access Analyst - Remote

Optum, Inc

Remote or Eden Prairie, Minnesota, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv

IT PC/Printer Technician

TEKsystems c/o Allegis Group

Minneapolis, Minnesota, USA

Full-time

Description: This customer facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to PC Product customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success. This

Help Desk / Service Desk - (Any location within the State of Texas).

RedSalsa Technologies, Inc.

Remote

Contract, Third Party

Title : Product Support Analyst Location : Austin,TX Duration : 3 + Months Job Type : C Description : Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and

Senior SailPoint IIQ Developer

Deloitte

Minneapolis, Minnesota, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati

Network Administrator II

DECOPAC INC.

Remote or Anoka, Minnesota, USA

Full-time

Job DescriptionJob DescriptionSummary: This position is responsible for the daily administration, maintenance and support of workstations, servers, security, and local network at DecoPac's corporate headquarters. The Level II Network Administrator will work as part of a Network team with junior and senior members to support ongoing operations. The Network Administrator will also manage participation in multiple simultaneous Information Technology projects involving other departments. The Network

Help Desk Analyst

Allied Consultants, Inc.

Remote

Third Party, Contract

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Analyst to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matchi

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno

Level 2 Helpdesk Support

Infinite Dimensions

Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about

Level 1 Helpdesk Support

Infinite Dimensions

Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.

Capability Manager - Optum - Hybrid in Eden Prairie, MN

Optum, Inc

Eden Prairie, Minnesota, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv

Product Support Analyst

TechNix LLC

Texas, USA

Contract, Third Party

Position: Product Support Analyst Duration: 3 Months; Term can be Renewed up to three years. Location: Texas (Remote) Experience Required: 4 years of experience with help desk / service desk services. 4 years of experience with help desk software (e.g. ticketing systems, knowledge bases). 4 years or (at least 3) of experience to troubleshoot technical issues in a complex system environment. (e.g., password resets, network connectivity, etc.) 4 years or (at least 2) years of High-level knowledge