Helpdesk Administrator Jobs in Raleigh, NC

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Project Manager- Senior - Hybrid

VIVA USA INC

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Raleigh, North Carolina, USA

Contract

Title: Project Manager- Senior - Hybrid Mandatory skills: MS Office, MS Project, call flow design, HIPAA, HITECH, assess system performance, service tickets Electronic Health Record, EHR, healthcare system, project plans, call routing, ticketing, workflow automation, EHR support streamline helpdesk communications, call management, user acceptance testing, UAT project management, healthcare IT, EHR implementations ServiceNow ITSM, CXone Cloud, call center, contact center solutions EHR Chang
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Posted 14 days ago

IT Desktop Support

Sky Systems, Inc. (SkySys)

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Cary, North Carolina, USA

Full-time

Job Title: IT Desktop Support (Junior Level) Job Location: Raleigh, NC Type: 100% Onsite | 40 hours/week Job Overview: We are seeking a dedicated and technically proficient IT/Desktop Support Analyst to join our team in Weesp, North Holland. This role involves providing hands-on and remote support to end-users, resolving hardware and software issues, and ensuring seamless IT operations across our office, laboratory, and distribution center. Key Responsibilities: Deliver on-site and remote techni
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Posted 3 hours ago

Service Support Analyst

InterBase Corporation

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Raleigh, North Carolina, USA

Contract

Looking for Service Support Analyst. This is an onsite position at Raleigh, NC. The primary purpose of this position is to provide technical support in the areas of troubleshooting, problem solving, setup, configuration, and installation of end user devices. Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Functional: Project Management - Ability to
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Posted 48 days ago | Updated 23 days ago

ISP Support Technician

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Description: The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 2 days ago | Updated 10 hours ago

Project Manager

COOLSOFT

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Raleigh, North Carolina, USA

Contract

Title: Project Manager- Senior (749445) Client: State of North Carolina Department: Department of Health and Human Services (DHHS) Duration: 12months Location: Raleigh , NC Interview type: Webcam Interview Only Job Description: Position Overview: The Project Manager will be responsible for leading the implementation of a centralized Electronic Health Record (EHR) helpdesk using ServiceNow ITSM and building call workflows with the CXone Cloud Contact Center platform. This role involves managing t
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Posted 8 days ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 1 day ago | Updated 2 hours ago

Security Analyst

TEKsystems

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Raleigh, North Carolina, USA

Full-time

Job DescriptionJob Description3224149 ** U.S. Citizens ** 18-Month contract to hire Top Skills: 1. Experience with supporting end customers and providing professional and/or customer support. This person should have a background dealing with the end customer and resolving issues with them. Linux support is preferred 2. GDPR - This person will need to know and have a general understanding of GDPR is. What is does, how it is used, etc. Also have an interest in moving their career to IT complianc
Posted 37 days ago | Updated 10 hours ago

Network Specialist- Expert - Hybrid

VIVA USA INC

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Raleigh, North Carolina, USA

Contract

Title: Network Specialist- Expert - Hybrid Mandatory skills: voice engineering, Cisco Unified Communications systems voice communication systems, healthcare industry, mental healthcare setting voice gateways, session border controllers, SBCs, SIP trunking network protocols, QoS, voice security practices, voice recording, contact center solutions Cisco voice products, root cause analysis, Unity Connection voice communication infrastructure, voice communication solutions, voice system archite
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Posted 52 days ago | Updated 20 days ago

Help Desk / Service Desk - (Any location within the State of Texas).

RedSalsa Technologies, Inc.

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Remote

Contract, Third Party

Title : Product Support Analyst Location : Austin,TX Duration : 3 + Months Job Type : C Description : Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and
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Posted 2 days ago | Updated 1 day ago

Technical Support Analyst

FASTENER DISTRIBUTION HOLDINGS LLC.

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Wake Forest, North Carolina, USA

Full-time

Job DescriptionJob DescriptionFDH Aero is a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers. At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is ro
Posted 8 days ago | Updated 21 hours ago

Senior SailPoint IIQ Developer

Deloitte

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Raleigh, North Carolina, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati
Posted 13 days ago | Updated 1 hour ago

Help Desk Analyst

Allied Consultants, Inc.

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Remote

Third Party, Contract

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Analyst to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matchi
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Posted 2 days ago

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

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Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno
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Posted 1 day ago

Level 2 Helpdesk Support

Infinite Dimensions

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Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).
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Posted 8 days ago | Updated 1 day ago

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

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Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about
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Posted 6 days ago | Updated 1 day ago

Level 1 Helpdesk Support

Infinite Dimensions

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Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.
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Posted 8 days ago | Updated 1 day ago

Product Support Analyst

TechNix LLC

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Texas, USA

Contract, Third Party

Position: Product Support Analyst Duration: 3 Months; Term can be Renewed up to three years. Location: Texas (Remote) Experience Required: 4 years of experience with help desk / service desk services. 4 years of experience with help desk software (e.g. ticketing systems, knowledge bases). 4 years or (at least 3) of experience to troubleshoot technical issues in a complex system environment. (e.g., password resets, network connectivity, etc.) 4 years or (at least 2) years of High-level knowledge
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Posted 7 hours ago | Updated 6 hours ago

Product Support Analyst

NHRG, Inc.

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Remote

Contract

valuate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on pro
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Posted 4 hours ago

Help Desk Support Analyst

4 Consulting Inc.

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Remote or Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications
Posted 27 days ago | Updated moments ago

Product Support Analyst 2

Rapisource LLC

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Remote or Austin, Texas, USA

Contract, Third Party

Solicitation Reference Number: 529501208 Direct Client: Texas Health and Human Services Commission Working Title: Product Support Analyst 2 Work Location: Austin, Tx Remote in Texas JD: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks inclu
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Posted 2 days ago