Responsibilities: Provide technical support to users by researching and troubleshooting problems.Support customers remotely and in-person by identifying problems, researching answers, and guiding clients through corrective steps.Daily administration, distribution and escalation of support tickets through Jira Service Management.Microsoft AD/0365 account creation and administration.Maintain service contracts of office equipment.We are also focused on our people -- our most important resource. Qua
Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf
Job Title: IT Technical Support Location: Dallas TX Duration: Full Time/ Permanen Note: This will be X00% onsite role (M-F). Shift timing for our team will be X:XX am to XX:XX need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win X0, Win X00X, Win X012, WESX Active directory, Group policy, DHCP, DNS. Microsoft SCCM X012 Sever Manage
Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf
Provide technical end-user support via telephone, email and chat.Must correctly track incidents and calls, including but not limited to entering data into databases and ticketing systems.Log remotely into client's computers and help them solve software issues.Troubleshoot hardware, software, and network related issues.Escalate problems to the next level of support when necessary.Be a team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with cli
Immediate need for a talented IT Technician. This is a 06+ Months Contract opportunity with long-term potential and is located in Dallas, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-26004 Pay Range: $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Requirements and Technology Experience: ZIPs: 76108,75240,75243,75244,75052,76053,75070,75093,75024,75080What wi
Data Cable Installer We are seeking highly skilled Data Cable Installers to join our team at our state-of-the-art data center. The successful candidates will be responsible for installing and managing data cables to interconnect network switches within our data center frames. This role is pivotal in ensuring the integrity and reliability of our network installations. In this role you will be setting up 72 size frames with 1K cables per frame. The 42U frame connection sizes range from 500 to 1
Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive. C
Job Title: IT Technical Support Location: Dallas TX Duration: 6-8 Months Contract with Possibility of Hiring Full Time. Note: This will be 100% onsite role (M-F). Shift timing for our team will be 8:30 am to 17:30 need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win 10, Win 2008, Win 2012, WES8 Active directory, Group policy, DHCP,
RESPONSIBILITIES: Kforce has a client in Dallas, TX that is seeking a Senior Professional Billing Analyst. Responsibilities: * Plan, design, test, implement, support, and maintain functionality related to the Professional Billing Epic module * Create, test, and document new build, workflows, changes, etc. * Manage multiple jobs at one time, balancing resources, priorities, deadlines and time * Assist other application teams in understanding user needs and problems in order to determine feasibil
Desktop Support DESCRIPTION: This position has primary responsibility for managing all support calls that come into the department that is escalated by the IT Service Desk, whether through e-mail, phone, or walk-ins. Tier 1 problems should be resolved by the IT Service Desk Engineer. This person should be a team player with the ability to bring new ideas to the team and to openly and regularly share knowledge with the team. There is regular interaction with staff outside of the IT area, which re
Service Desk Engineer 6+ Month Contract Irving, TX We have an exciting new job opening for a Level 2 Service Desk Engineer. This individual will work on-site at our global client s North American headquarters in Irving, Texas. Under the guidance and direction of the IT Service Desk Manager, this position will be responsible for providing both level 1 and level 2 phone support solving technical problems that arise within our user community. RESPONSIBILITIES Provides primary 1st tier phone suppo
My name is Gaurav and I'm a Technical Recruiter at First Tek. We are currently sourcing for candidates with the following skills. Kindly forward your resume if interested, do share with your friends and colleagues as well. Job Title: IT Support Technician Location: 888 Broadway, 7th Floor New York, NY 10003(onsite)Monday-Thursday Client: Major Entertainment Company Duration: 6 months contract Rate: $50/hour on W2 Overview: Client has an opportunity available for an IT Operations Specialist to
Position Overview: We are seeking an experienced IT Specialist with strong project management capabilities to join our team. This role requires a blend of technical expertise and leadership skills to oversee IT projects from conception to completion. The ideal candidate will have a solid background in IT systems, infrastructure, and software, coupled with the ability to effectively manage project timelines, resources, and stakeholders. Responsibilities: Project Planning and Execution: Develop pr
Direct Hire Opportunity No Sponsorship Hybrid - Onsite first 3 months in Irving, then 3 days in office, 2 days remote. Are you a motivated Help Desk Lead who is looking to join a small but mighty support team? Our client is seeking a sharp, go-getter type that is willing to share their technical knowledge with the team and offer growth and process improvement ideas. Requirements: 3-4+ years of overall Desktop Support experience1+ year of leadership experienceExperience supporting using these sys
Job Title: Technical Support Service Desk Location: Plano TX Duration: X Months Contract on Mphasis Pay Roll Job Description: Candidates with a minimum X years of Service Desk experience Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts. Job responsibilities would include inbound & outbound calling, responding on emails and triaging technical and non-technical queries or complaints related to migration of a
Job Description End User Support Engineer Coppell, Texas SNI Technology is seeking two skilled and customer-focused End User Support Engineers to join our team in Coppell, Texas Looking for engineers with experience with ServiceNow, Microsoft 365 applications, Microsoft Intune, Active Directory administration, Admin Center tasks, and hardware deployment. Responsibilities: Delivering white glove customer service to our clients, ensuring their IT needs are met efficiently and effectively Utiliz
About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Job Description Our client, a healthcare company, is looking for a Network Analyst to join their Network Infrastructure team. This role requires you to travel to different hospitals and newly acquired/built healthcare offices to help set up or maintain their server racks and data closets. You will be expected to travel once a month at minimum. In this role you'd complete remodel projects, network support, field and helpdesk escalations, technical resource management, and high-level troubleshoot
