•Remote or Beaverton, Oregon, USA
job summary: The nature of the work is focused on the company's computer and telephony technology tools used to create, store, exchange, and use all forms of information: Respond to problems and incidents, resolving or escalating as needed. Document resolution using standard templates defined in procedures. Execute against instructions provided by lead or senior, follows documentation, and makes recommendations. Enhance the capability of the IT infrastructure and services to deliver cost effect