Our client is hiring for a remote customer support specialist, apply today! Top Skills' Details Previous call center experience in a tech environmentBackground in customer support (inbound call handling and ticket creation)Verizon Wireless call centerComcast call centerRecent technology experience is necessary Additional Skills & Qualifications: Strong knowledge/experience with hardware troubleshooting (our customers primarily use HP laptops) Mic/Camera issues/settings Peripherals (mouse/keyboa
Description: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their platforms. Th
New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information
