•Raleigh, North Carolina, USA
Job Description: As aCustomer Service Representative (CSR), you will be an integral part of our Family Tech Support Contact Center. Your primary role will be to handle approximately 30-50 inbound calls daily, providing support to families experiencing login issues and offering customer service as required to resolve any problems. Your responsibilities will include responding to a high volume of inquiries about our products or services, addressing complaints, assisting with remote computer access 