•Remote or Quakertown, Pennsylvania, USA
Description: Kavo Kerr is a managed service provider for dentists office around the nation. The software they support is called Dexis. On a day to day basis this team take 15-18 incoming calls and several email tickets. These calls will last anywhere from 10 mins to 3 hours. As of Monday September 10th their new ticketing system, Microsoft Dynamics, has gone live. Someone that has exposure to this would be great but not necessary since the whole team is learning it anyways. While 99% of this per