Technical Support Representative Jobs in Boston, MA

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Field Technical Support Representative / Level 2

ApTask

•

Andover, Massachusetts, USA

Contract

Field Technical Support Representative / Level 2 Location: Andover, MA, USA, 01810-590 Type: Contract Job Description: A 3+ years experienced Field Technical Support representative. Technical Skills: Provides on-site client facing support; including installation, servicing, and repairing systems. Quality checks operational status of system equipment before deployment. Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Ensures issues are referred
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Posted 21 days ago | Updated 18 days ago

Technical Support Representative

Complete Staffing Solutions

•

Marlborough, Massachusetts, USA

Contract

ESSENTIAL DUTIES AND RESPONSIBILITIES Answer all customer enquiries concerning operation and configuration of proprietary products Trouble-shooting network problems, including connectivity, wireless LAN access, VPN/broadband and non-reporting issues. Log every interaction into the CRM system. Call escalation to field teams for critical issues. Remote installation/troubleshooting for software and upgrades, data base repair and removal of software viruses. Research technical and software issues to
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Posted 3 days ago | Updated 2 days ago

Technical Sales Representative / Bio Research - MA or NH remote

Danaher Corporation

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Remote or Framingham, Massachusetts, USA

Full-time

Do you thrive in Life Science Sales? Do you enjoy biotechnology and working with scientists to help advance discovery? This job is for you ! Molecular Devices has the opportunity to be the innovation partner that empowers scientists to fast-track research breakthroughs, leading to earlier diagnoses and safer drug treatments. We're a leading life science solutions provider of high-performance bioanalytical measurement systems, software, and consumables. With Molecular Devices, you'll grow your c
Posted 10 days ago | Updated 4 hours ago

Sailpoint Technical Support Lead Engineer

State Street Corporation

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Quincy, Massachusetts, USA

Full-time

State Street's Global Cybersecurity (GCS) Identity and Access Management (IAM) Department is seeking an SailPoint Technical Support Lead Engineer. What you will be responsible for Manage/mentor team members, and provide training as required. Lead ongoing operational technical support team for SailPoint. Provide subject matter technical domain expertise in addressing complex production issues that encompass a wide range of internal and external systems, components, and processes. Work with/within
Posted 15 days ago

Technical Support Engineer

Motion Recruitment Partners, LLC

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Boston, Massachusetts, USA

Full-time

Our client, a leader in cloud solution storage, are looking for a Technical Support Engineer to join their support team. As a Technical Support engineer you will be working on supporting their core product while working directly with an escalation engineer. Your experience with Linux, cloud service (AWS/Azure/Google Cloud Platform), Active Directory, Exchange, and virtualization knowledge be pivotal in delivering exceptional support for the product. Qualifications: Bachelor's degree in computer
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Posted 60+ days ago | Updated 12 hours ago

Technical Support Specialist II

Thermo Fisher Scientific

•

Tewksbury, Massachusetts, USA

Full-time

Job Description Job Position Summary As a Technical Support Application Specialist, you will provide application consultation to all customers, internal and external. You will be expected to keep up to date with our technologies/applications and create a strong relationship with anyone requiring support. Utilizing different technologies and through effective troubleshooting, you will minimize disruption to the customer's operations. Job Title: Technical Support Application Specialist Region
Posted 19 days ago | Updated 6 hours ago

Fall 2024 Junior Technical Support Internship

Earthjustice

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Remote

Contract

Earthjustice s IT team is accepting applications for one part- or full-time junior technical support intern to work with us for 10-12 weeks during fall 2024. We will accept applications from students who will have completed their first year at a technical college, community college, or 4-year undergraduate program by June 2024. This is a paid position. The successful candidate may work a hybrid schedule from our San Francisco, CA office or remotely during west coast hours. Earthjustice is the pr
Posted 10 days ago

Google Cloud Platform Support Representative

Bizoforce Inc

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Remote

Contract

We are seeking a Google Cloud Platform Technical Support Representative (Networking) who is going to handle Support cases on Google Cloud Platform products mainly Networking Shard. This role will be involved to work on the cases and provide possible solutions to the Customers within SLA. This role requires close partnership and collaboration with other Customer teams, Cloud Architects, Engineers and Subject Matter Experts. This role requires working in a 24/7 shift system. Required Qualification
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Posted 36 days ago | Updated 31 days ago

Mapping Support Specialist/ Customer Service Representative

Marathon TS Inc

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Remote

Contract

Job descriptionMarathon TS is looking for a REMOTE helpdesk specialist / Mapping Support Specialist for our FEMA RiskMAP contract. All candidates will help support the Federal Emergency Management Agency (FEMA) under FEMA's Risk Mapping, Assessment and Planning (MAP) Customer and Data Services (CDS) contract. As a member of FEMA's Mapping and Insurance eXchange contact center, the candidate will assist Agency stakeholders by answering questions received by telephone, email, and chat about a wide
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Posted 2 days ago

Technical Sales Representative - Encryption and Anti-Tamper Solutions

EndoSec LLC

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Remote

Full-time

Technical Sales Representative - Encryption and Anti-Tamper Solutions Endosec specializes in products for hardware/software security and cryptography, as well as services for security design and anti-tamper planning. We are seeking a highly motivated and technically savvy Sales Representative to promote and sell our cutting edge encryption and anti-tamper solutions to our target audience of prime contractors and the U.S. Department of Defense. The successful candidate will be responsible for ide
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Posted 24 days ago

Remote-Technical Support Analyst

Apex Systems

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Remote or Franklin, Wisconsin, USA

Full-time

Job#: 2029904 Job Description: Our great client has an immediate opening for a remote IT Help Desk Support Analyst. If you are interested, please apply with resume to JOB DESCRIPTION IMPORTANT TO KNOW: This posting is open to local and remote candidates. Local candidates will report onsite to our Franklin campus.Interviews for this position will be held remotely utilizing Zoom.Hybrid work from home opportunities will be available after training is completed (3 days a week onsite). Laptop and E
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Posted 11 days ago | Updated 4 hours ago

Consultant, Global Technical Support

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents of
Posted 30 days ago | Updated moments ago

Consultant, Global Technical Support

CIENA Corporation

•

Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents of
Posted 30 days ago | Updated moments ago

Technical Support Specialist

AVer Information

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Remote

Full-time

About AVer Information Founded in 2008, AVer is an award-winning provider of technology and video collaboration camera solutions that improve productivity and enrich learning. AVer's solutions leverage the power of technology to help people connect with one another to achieve great things. We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we
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Posted 16 days ago | Updated 16 days ago

Technical Support Engineer-/Red Hat Certified

Data Network

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Remote

Contract

To be successful in this position, your skills should include strong Linux (Red Hat Certified Preferred), Networking (Video Networking preferred) and the ability to work with technically oriented CATV customers. Responsibilities: In this work remote position, you will be serving as the primary customer liaison; working with cross-functional teams to meet the customers needs.Strong Linux and network engineering skills, working with video broadcasting applications are required.Ownership of the pro
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Posted 60+ days ago | Updated 9 days ago

Technical Consultant - Child Support

CSG

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Remote

Full-time

CSG Government Solutions is a national leader in planning, managing, and supporting complex projects that modernize the information technology and business processes of large government programs. Since 1997, we have applied our expertise, innovation, and results-oriented mindset to the most complex program modernization projects of over 200 government and other organizations including 48 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Lab
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Posted 60+ days ago | Updated 23 days ago

eLicensing Customer Support

Kforce Technology Staffing

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Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo
Posted 2 days ago | Updated 2 hours ago

Desktop Support Engineer

TEKsystems c/o Allegis Group

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Boston, Massachusetts, USA

Full-time

Description: Technical Support - Associate is responsible for managing and supporting all aspects of the IT environment in the Boston office; including but not limited to, daily technical incidents, data closet infrastructure, business continuity readiness, IT projects and changes, and video conferencing systems. Individual should provide outstanding support to quickly troubleshoot and efficiently resolve 1st and 2nd level technical issues. Ensure that the end user support is delivered in a prof
Posted 12 hours ago | Updated moments ago