Technical Support Representative Jobs in Boston, MA

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Senior Technical Support Representative

Jack Henry & Associates

Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. The Senior Technical Support Representative provides product support to customers via the telephone and/or internet.

Technical Support Engineer 2, Premier (US East)

Datadog

Boston, Massachusetts, USA

Full-time

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog's Premier Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences, a

Technical Support Specialist - HVAC/ BAS

Kodiak Labor Solutions

Boston, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionThe Technical Support Specialist (TSS) is a hands-on position, responsible for troubleshooting hardware and software problems, diagnosing network issues, and providing timely solutions. In addition, the TSS provides Guidance and Technical Support to our BAS Service Engineers, Technicians and Customers. This position requires a motivated person that is detail oriented and enjoys working in a team environment. Communicate directly with customers and team members via p

Technical Support Engineer 2 - Boston

Datadog

Boston, Massachusetts, USA

Full-time

The Team: We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skill set. The Opport

Technical Support Specialist

KBR

Cambridge, Massachusetts, USA

Full-time

Title: Technical Support Specialist Technical Support Specialist KBR, in support of the Volpe Center's Mission IT Support (MITS) Services program, has several openings to support new FMCSA work. We are seeking a Technical Support Specialist that demonstrates experience in the analysis of user needs and the development of functional and non-functional requirements for web-based applications for the US Department of Transportation (DOT). Candidate must be able to obtain Public Trust Clearance.

Mgr. Technical Support Engineering

UKG Careers

Lowell, Massachusetts, USA

Full-time

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR tech

Senior Technical Support Engineer

Harvard University

Cambridge, Massachusetts, USA

Full-time

Position Description Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines - and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology

Desktop Support / IT Technical Support

Lighthouse Professional Services

Woburn, Massachusetts, USA

Contract

This is a 6 month contract position that could possibly be extended on site in Woburn Mass Desktop Support position - this is a contract position Fully on-site (Woburn, MA)Tier 1 support3+ years experienceFamiliarity with Windows 10/11 & Microsoft Office 365Familiarity with user management within Active DirectorySystem Center Configuration ManagerApplication deploymentOS capture and imagingHardware troubleshooting & repair

Technical Support Technician

Blue Delta Technologies

Remote or Portland, Oregon, USA

Full-time

Job DescriptionJob DescriptionDescription:Technical Support Technician - Remote support 7 locations - Northwest US (Portland, Puget Sound, Roseburg, Spokane, Boise, Walla Walla and White City) Candidate must live in either Washington (State), Oregon or Idaho Needed: 3-5 Technical Specialists to work various shifts to include all Hours of Coverage 1 year contract - strong possibility of extension each year up to 4 additional years. Overview: X-ray based medical imaging system - Radimetrics monito

IT Technical Support Professional

Amerit Consulting

Remote

Contract

Overview: Our client, a US Fortune 250 company and a global Medical technology corporation serving customers in Clinical Labs, Health care research & Pharmaceutical industry, seeks an accomplished IT Technical Support Professional. Candidate must be authorized to work in USA without requiring sponsorship Location: 100% Remote (San Diego, CA 92130) Duration: 12+ months with Temp to Perm possibility Job Overview: Technical Customer support resource is responsible for creating IT, security,

Associate Technical User Support Analyst

Medtronic

Remote or Duluth, Georgia, USA

Full-time

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life As a Service and Repair Associate Technical User Support Analyst (ATUSA) you will support internal and external customer with Endoscopy medical devices in providing patient care via telephone calls and email. In-Office role requires the

Technical Support Operator

Cold Bore Technology

Remote or Calgary, Alberta, Canada

Full-time

Job DescriptionJob Description Who We Are: Cold Bore Technology is the new foundational standard in frac enterprise communication. Cold Bore s LayerZERO is the industry approach to a scalable foundation and future, the only company in North America providing a standard protocol enabled base layer (LayerZERO) for frac which not only services operators but service companies as well. Cold Bore Technology Automates & Standardizes the entire operation through an enterprise solution. LayerZERO E

Technical Support / IT Customer Service

CDW Amplified Services

Remote

Contract

Technical Support / IT Customer Service Remote 6 months contract / likely to convert into FTE CDW is growing and adding to our Incident Response Team. In this role, you will manage incoming trouble tickets (incidents) as the first line of communication and support to the customer. You will manage the workflow of the troubleshooting the incident by engaging appropriate technical teams and technology vendors. Required experience for success: Excellent verbal and written communications skillsExper

Technical Support Technician (US Remote)

Motorola Solutions

Illinois, USA

Full-time

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access con

Multi-Vendor Philips CT Technical Support Engineer

GE Healthcare

Remote

Full-time

Job Description Summary The Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Engineers (FEs), Client Service Technicians (CSTs), and Customers experiencing system performance issues. This position is the technical resource for service-related escalations regarding the product family. If required to advise the customer install base in a specific geography, position may include Pa

Technical Sales Representative

Grupdev

Remote or Mount Laurel Township, New Jersey, USA

Full-time

Job DescriptionJob DescriptionCompany: Grupdev Job Title: Technical Sales Representative - Product Development and DevOps Location: Remote Job Description: We are seeking a highly skilled and motivated Technical Sales Representative to join our team at Grupdev. In this role, you will be responsible for driving sales of our product development and DevOps solutions to a range of clients across various industries. You should have a strong understanding of software development processes, as well as

Technical Support Engineer: Mid- Level

Jack Henry & Associates

Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Our Lending Technical Support team is seeking a Technical Support Engineer to join the team. We are adding to our te

Technical Support Specialist

TEKsystems

Remote or Quakertown, Pennsylvania, USA

Full-time

Description: Kavo Kerr is a managed service provider for dentists office around the nation. The software they support is called Dexis. On a day to day basis this team take 15-18 incoming calls and several email tickets. These calls will last anywhere from 10 mins to 3 hours. As of Monday September 10th their new ticketing system, Microsoft Dynamics, has gone live. Someone that has exposure to this would be great but not necessary since the whole team is learning it anyways. While 99% of this per

Telecom Support Services Representative

CREXENDO, INC

Remote or Tempe, Arizona, USA

Full-time

Job DescriptionJob DescriptionCompany Background: Crexendo Inc., is a full-service cloud solutions provider that delivers critical voice and data technology infrastructure services to the start-up, SMB and small enterprise markets. Crexendo is comprised of industry-leading engineering, sales, marketing and support professionals that combine left-brain logic with right-brain creativity to design, build and deliver world-class cloud services that drive business productivity. Why Us: We offer 401K

Technical Support Specialist

PrideStaff

Remote or Edison, New Jersey, USA

Full-time

Job DescriptionJob DescriptionOur client is looking for a contract Technical Support Specialist for a REMOTE role. While this role is remote, the individual MUST be located in NJ or PA Responsibilities Operates and manages storage and Virtual (VMware) infrastructureMonitor the estate and ensure proactive measures are taken to ensure high availability of servicesInstalls or removes hardware and/or software, and associated connections, using supplied installation instructions and tools.Uses syst