Technical Support Specialist Jobs in Massachusetts

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Administrative and Technical Support Specialist

Amentum

•

Revere, Massachusetts, USA

Full-time

Amentumis a government services provider of strategic solutions to the defense, homeland security, and the Intelligence Community. Amentum provides intelligence analysis and security, training and education, and intelligence supportstrategy and policy support, intelligence and operations support, program management, and international business development services to U.S. government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists ha
Posted 23 days ago | Updated 9 hours ago

Technical Support Specialist II

Thermo Fisher Scientific

•

Tewksbury, Massachusetts, USA

Full-time

Job Description Job Position Summary As a Technical Support Application Specialist, you will provide application consultation to all customers, internal and external. You will be expected to keep up to date with our technologies/applications and create a strong relationship with anyone requiring support. Utilizing different technologies and through effective troubleshooting, you will minimize disruption to the customer's operations. Job Title: Technical Support Application Specialist Region
Posted 20 days ago | Updated 3 hours ago

Field Technical Support Representative / Level 2

ApTask

•

Andover, Massachusetts, USA

Contract

Field Technical Support Representative / Level 2 Location: Andover, MA, USA, 01810-590 Type: Contract Job Description: A 3+ years experienced Field Technical Support representative. Technical Skills: Provides on-site client facing support; including installation, servicing, and repairing systems. Quality checks operational status of system equipment before deployment. Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Ensures issues are referred
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Posted 21 days ago | Updated 18 days ago

Lab Support Specialist

TEKsystems c/o Allegis Group

•

Cambridge, Massachusetts, USA

Full-time

Description: -This person will be assisting with the influx of tickets and projects in the Labs at Wave Life Sciences. Wave has offices in Cambridge (closer to Belmont and has free parking) and Lexington. They have one senior resource who has been there for 3 years and will be there to help train and be the escalation point for this resource. Most of their labs are either GxP or non GxP, they have limited manufacturing environments and doesn't think this person will need to support. - Provide d
Posted 22 hours ago | Updated 10 hours ago

Business Support Specialist - Water Infrastructure Projects - Water Infrastructure Projects - Boston

Black & Veatch

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Burlington, Massachusetts, USA

Full-time

Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are build
Posted 10 days ago | Updated 10 hours ago

Sailpoint Technical Support Lead Engineer

State Street Corporation

•

Quincy, Massachusetts, USA

Full-time

State Street's Global Cybersecurity (GCS) Identity and Access Management (IAM) Department is seeking an SailPoint Technical Support Lead Engineer. What you will be responsible for Manage/mentor team members, and provide training as required. Lead ongoing operational technical support team for SailPoint. Provide subject matter technical domain expertise in addressing complex production issues that encompass a wide range of internal and external systems, components, and processes. Work with/within
Posted 15 days ago

Executive Support Analyst

Mitchell Martin, Inc.

•

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated 10 hours ago

Technical Support Engineer

Motion Recruitment Partners, LLC

•

Boston, Massachusetts, USA

Full-time

Our client, a leader in cloud solution storage, are looking for a Technical Support Engineer to join their support team. As a Technical Support engineer you will be working on supporting their core product while working directly with an escalation engineer. Your experience with Linux, cloud service (AWS/Azure/Google Cloud Platform), Active Directory, Exchange, and virtualization knowledge be pivotal in delivering exceptional support for the product. Qualifications: Bachelor's degree in computer
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Posted 60+ days ago | Updated 21 hours ago

Technical Support Representative

Complete Staffing Solutions

•

Marlborough, Massachusetts, USA

Contract

ESSENTIAL DUTIES AND RESPONSIBILITIES Answer all customer enquiries concerning operation and configuration of proprietary products Trouble-shooting network problems, including connectivity, wireless LAN access, VPN/broadband and non-reporting issues. Log every interaction into the CRM system. Call escalation to field teams for critical issues. Remote installation/troubleshooting for software and upgrades, data base repair and removal of software viruses. Research technical and software issues to
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Posted 3 days ago | Updated 2 days ago

Customer Operations Support Specialist - Boston/ NYC

Postman, Inc.

•

Boston, Massachusetts, USA

Full-time

Who Are We? Postman is the world's leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, w
Posted 23 days ago | Updated 10 hours ago

Desktop Support Specialist _ 2+ years experience - Onsite @ Danvers,Massachusetts // Miami, FL

JDM Systems Consultants Inc

•

Danvers, Massachusetts, USA

Contract

Desktop Support Specialist _ 2+ years experience - Onsite @ Danvers,Massachusetts // Miami, FL Job TitleL2 Desktop Support Specialist LocationDanvers, MassachusettsJob DescriptionJob DescriptionJOB DUTIES Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. Performs analysis, diagnosis, installation, and re
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Posted 17 days ago | Updated 17 days ago

Desktop Support Specialist

Stefanini

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Boston, Massachusetts, USA

Contract

Stefanini Group is hiring! Exciting opportunity awaits, let us help you get started! Click Apply now or you may call: / email: for faster processing! The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to
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Posted 11 days ago | Updated 9 hours ago

L2 Desktop Support Specialist

Complete Corporate Solutions

•

Danvers, Massachusetts, USA

Contract

Job Description JOB DUTIES Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems. Performs analysis, diagnosis, installation, and
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Posted 60+ days ago | Updated 9 days ago

Veteran Career Reboot Program - General Interest (Locations Vary)

Wilbur Smith Associates

•

Boston, Massachusetts, USA

Full-time

Why CDM Smith? Check out this video and find out why our team loves to work here! Join Us! CDM Smith - where amazing career journeys unfold. Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Whe
Posted 21 days ago | Updated 10 hours ago

Direct client opening Desktop Support Windows 11- rate max $39/hr

M3BI, LLC.

•

Plymouth, Massachusetts, USA

Contract

Hi Folks, Hope you are doing great.. Role: Desktop Support Windows 11 Client: Rockland in Plymouth, MA. Day one onsite. C2C: $39/hr DSS L2 -Window 11 Upgrade Plymouth MA-Onsite role Responsibilities: OS deployment and application using SCCM and Intune.Experience with the Windows 11 process of refreshing machines, and shipping out equipment.Understanding of Office 365 or Microsoft 365 technology and any other client support or project interaction.Be the liaison with Engineering teams collaboratin
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Posted 1 day ago

eLicensing Customer Support

Kforce Technology Staffing

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Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo
Posted 2 days ago | Updated 6 hours ago

Desktop Support Engineer

TEKsystems c/o Allegis Group

•

Boston, Massachusetts, USA

Full-time

Description: Technical Support - Associate is responsible for managing and supporting all aspects of the IT environment in the Boston office; including but not limited to, daily technical incidents, data closet infrastructure, business continuity readiness, IT projects and changes, and video conferencing systems. Individual should provide outstanding support to quickly troubleshoot and efficiently resolve 1st and 2nd level technical issues. Ensure that the end user support is delivered in a prof
Posted 22 hours ago | Updated 10 hours ago

US-Manager

Apple, Inc.

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Boston, Massachusetts, USA

Full-time

Summary Do you have a passion for teaching and building relationships with others? Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the A
Posted 7 days ago | Updated 9 hours ago

Field Support Technician

TEKsystems c/o Allegis Group

•

Norwood, Massachusetts, USA

Full-time

THIS IS AN ON SITE ROLE IN NORWOOD MA, LONG TERM CONTRACT ROLE. Top Skills' Details 1) Desktop Support - 5+ years experience 2) Windows Troubleshooting - 5+ years experience 3) Customer Service Skills 4) Enterprise support experience Nice to Haves - 1) Executive support 2) AV/Conference room set up Description: In this role, the Information Specialist delivers a high level of proactive and operational support for a diverse technical environment at their headquarters. High level of knowledge in
Posted 2 days ago | Updated 9 hours ago

IT Security Specialist

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description Cybersecurity team is growing, this is becoming a focus area for JSI They have 4 members on the team now, most sitting in DC. This role can be in their Boston or DC (technically Northern Virginia)office They will be hiring a CISO as well - it's a growing department Day to day includes: Incident monitoring, SIEM monitoring, SIEM tools, escalating security issues, supporting identity access/IAM issues, vulnerability scans, monitoring the queue for issues Security tools they use: Ne
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Posted 23 days ago | Updated 10 hours ago