Technical Support Jobs in Massachusetts

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Field Technical Support Representative / Level 2

ApTask

•

Andover, Massachusetts, USA

Contract

Field Technical Support Representative / Level 2 Location: Andover, MA, USA, 01810-590 Type: Contract Job Description: A 3+ years experienced Field Technical Support representative. Technical Skills: Provides on-site client facing support; including installation, servicing, and repairing systems. Quality checks operational status of system equipment before deployment. Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Ensures issues are referred
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Posted 21 days ago | Updated 18 days ago

Administrative and Technical Support Specialist

Amentum

•

Revere, Massachusetts, USA

Full-time

Amentumis a government services provider of strategic solutions to the defense, homeland security, and the Intelligence Community. Amentum provides intelligence analysis and security, training and education, and intelligence supportstrategy and policy support, intelligence and operations support, program management, and international business development services to U.S. government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists ha
Posted 23 days ago | Updated 7 hours ago

Sailpoint Technical Support Lead Engineer

State Street Corporation

•

Quincy, Massachusetts, USA

Full-time

State Street's Global Cybersecurity (GCS) Identity and Access Management (IAM) Department is seeking an SailPoint Technical Support Lead Engineer. What you will be responsible for Manage/mentor team members, and provide training as required. Lead ongoing operational technical support team for SailPoint. Provide subject matter technical domain expertise in addressing complex production issues that encompass a wide range of internal and external systems, components, and processes. Work with/within
Posted 15 days ago

Technical Support Engineer

Motion Recruitment Partners, LLC

•

Boston, Massachusetts, USA

Full-time

Our client, a leader in cloud solution storage, are looking for a Technical Support Engineer to join their support team. As a Technical Support engineer you will be working on supporting their core product while working directly with an escalation engineer. Your experience with Linux, cloud service (AWS/Azure/Google Cloud Platform), Active Directory, Exchange, and virtualization knowledge be pivotal in delivering exceptional support for the product. Qualifications: Bachelor's degree in computer
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Posted 60+ days ago | Updated 19 hours ago

Technical Support Representative

Complete Staffing Solutions

•

Marlborough, Massachusetts, USA

Contract

ESSENTIAL DUTIES AND RESPONSIBILITIES Answer all customer enquiries concerning operation and configuration of proprietary products Trouble-shooting network problems, including connectivity, wireless LAN access, VPN/broadband and non-reporting issues. Log every interaction into the CRM system. Call escalation to field teams for critical issues. Remote installation/troubleshooting for software and upgrades, data base repair and removal of software viruses. Research technical and software issues to
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Posted 3 days ago | Updated 2 days ago

Technical Support Specialist II

Thermo Fisher Scientific

•

Tewksbury, Massachusetts, USA

Full-time

Job Description Job Position Summary As a Technical Support Application Specialist, you will provide application consultation to all customers, internal and external. You will be expected to keep up to date with our technologies/applications and create a strong relationship with anyone requiring support. Utilizing different technologies and through effective troubleshooting, you will minimize disruption to the customer's operations. Job Title: Technical Support Application Specialist Region
Posted 20 days ago | Updated 1 hour ago

US-Manager

Apple, Inc.

•

Boston, Massachusetts, USA

Full-time

Summary Do you have a passion for teaching and building relationships with others? Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the A
Posted 7 days ago | Updated 7 hours ago

eLicensing Customer Support

Kforce Technology Staffing

•

Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo
Posted 2 days ago | Updated 4 hours ago

Geek Squad Agent (Retail Store)

Expedia Group

•

Seekonk, Massachusetts, USA

Full-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi
Posted 31 days ago | Updated 7 hours ago

Geek Squad Agent (Retail Store)

Best Buy

•

Seekonk, Massachusetts, USA

Part-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi
Posted 31 days ago | Updated 7 hours ago

Desktop Support Engineer

TEKsystems c/o Allegis Group

•

Boston, Massachusetts, USA

Full-time

Description: Technical Support - Associate is responsible for managing and supporting all aspects of the IT environment in the Boston office; including but not limited to, daily technical incidents, data closet infrastructure, business continuity readiness, IT projects and changes, and video conferencing systems. Individual should provide outstanding support to quickly troubleshoot and efficiently resolve 1st and 2nd level technical issues. Ensure that the end user support is delivered in a prof
Posted 20 hours ago | Updated 7 hours ago

Water / Wastewater Engineers - Water Technical Assistance Program

AECOM Corp. - Worldwide

•

Chelmsford, Massachusetts, USA

Full-time

Company Description At AECOM, we're delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We're one global team -
Posted 2 days ago | Updated 7 hours ago

Helpdesk Support: I (Junior)-

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported
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Posted 27 days ago | Updated 8 hours ago

IT Security Specialist

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description Cybersecurity team is growing, this is becoming a focus area for JSI They have 4 members on the team now, most sitting in DC. This role can be in their Boston or DC (technically Northern Virginia)office They will be hiring a CISO as well - it's a growing department Day to day includes: Incident monitoring, SIEM monitoring, SIEM tools, escalating security issues, supporting identity access/IAM issues, vulnerability scans, monitoring the queue for issues Security tools they use: Ne
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Posted 23 days ago | Updated 8 hours ago

Lab Support Specialist

TEKsystems c/o Allegis Group

•

Cambridge, Massachusetts, USA

Full-time

Description: -This person will be assisting with the influx of tickets and projects in the Labs at Wave Life Sciences. Wave has offices in Cambridge (closer to Belmont and has free parking) and Lexington. They have one senior resource who has been there for 3 years and will be there to help train and be the escalation point for this resource. Most of their labs are either GxP or non GxP, they have limited manufacturing environments and doesn't think this person will need to support. - Provide d
Posted 20 hours ago | Updated 7 hours ago

Desktop Support Engineer

TEKsystems c/o Allegis Group

•

Boston, Massachusetts, USA

Full-time

Top Skills, Must Haves! 1) 3+ years Desktop Experience with troubleshooting Microsoft Office Suites, including office 365 2) 3+ years, experience with imaging, deploying, & repairing Windows laptops is extremely important 3) 3+ years in a F2F support capacity, executives sit on the same floor as contractors so we need sharp folks Description: Technical Support - Associate is responsible for managing and supporting all aspects of the IT environment in the Boston office; including but not limited
Posted 2 days ago | Updated 7 hours ago

Desktop Support Analyst

Robert Half

•

Lincoln, Massachusetts, USA

Full-time

Description We are in search of a Desktop Support Analyst to join our team situated in Lincoln, Massachusetts. This role provides the opportunity to work in the telecom industry, focusing on providing first-tier support to our team members. As a Desktop Support Analyst, you will have the chance to work with a range of software and hardware including Citrix Technologies, Dell Technologies, Microsoft, Active Directory, and Mac Computers. This role offers a contract to hire employment opportunity.
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Posted 22 days ago | Updated 8 hours ago

Field Service Engineer (Semiconductor)

Jobot

•

Hopkinton, Massachusetts, USA

Full-time

Experience with SMT and want to see the world? Take a closer look! This Jobot Job is hosted by: Jenner Wiggins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $90,000 per year A bit about us: We are a technology driven company that develops and supplies 3D inspection machines used in a wide variety of applications ranging from SMT (Surface Mount Technology) manufacturing to semiconductor processes. Why join us? Great benefits!See
Posted 2 days ago | Updated 8 hours ago

AV Service Technician

TEKsystems c/o Allegis Group

•

Waltham, Massachusetts, USA

Full-time

Description: A company who is global leader in designing, integrating, supporting, managing, and deploying audio visual and unified communication systems and services that allow organizations to thrive within evolving workforces, environments, and work styles is looking to hire an AV field tech. The AV field service tech will be responsible for servicing the already existing AV systems. They will be traveling to various sites to get the presentation spaces i.e auditorium/conference rooms up to d
Posted 20 hours ago | Updated 7 hours ago

Systems Engineer

Credence Management Solutions

•

Hanscom Air Force Base, Massachusetts, USA

Full-time

Overview Credence Management Solutions, LLC (Credence) is seeking a Systems Engineer at the journeyman for our or our Nuclear Command, Control, Communications (NC3) Integration program at Hanscom AFB, MA. The Air Force Nuclear Weapons Center (AFNWC) Nuclear Command, Control, and Communications Integration Directorate (AFNWC/NC) mission is to deliver integrated NC3 capabilities warfighters use every day to deter and assure. The Directorate ensures ongoing NC3 programs, legacy systems and new capa
Posted 18 days ago | Updated 8 hours ago