Job Overview

Sr. Platform Support Engineer
Architecture, ASP, C, Developer, Development, HTTP, Java, SOAP, Software Engineer, SQL, XML
Date Posted:
Aliso Viejo, CA
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Company Overview

Here, you're free to deliver solutions that make a real difference in people's lives. Your teams will be rewarded for curiosity and for bringing different perspectives to the table. And there will always be opportunities for you to learn, to grow, and to succeed while you bring new solutions to our customers. Let's see what we can dream up together.

Sr. Platform Support Engineer

Senior Platform Support Engineer-Aliso Viejo (Ca) or Berwyn, PA

Dell Boomi., is the #1 Integration Cloud. Boomi AtomSphere allows you to connect any combination of Cloud, Saas, or On-premise applications with no appliances, no software and no coding. Our partners and customers are building forward thinking solutions with our platform to solve complex business problems.

The perfect candidate is ready to experience how their development work is utilized by customers or is ready to "get off the road" doing implementations but want to continue making their customers successful.

Our team works with Dell Boomi AtomSphere and seeks highly talented, self-motivated engineers who understand that cloud architecture and applications are dramatically changing our world and engineers who are interested in solving complex real world problems for their fellow developers.

We are searching for software engineers who are passionate about cloud technologies and are seriously motivated with tracking down complex issues to solve real problems for customers. The perfect candidate is focused on technical excellence and customer success.

Dell Boomi takes a heavy engineering driven approach to support. Our support engineers are in a unique position to help our partners and customers solve challenging issues since they intimately understand cloud application architecture and complex integration issues.

Dell Boomi's partners and customers are integrating some of the most innovative applications today.

Role Responsibilites

-Providing technical direction and assistance to our partners and customers regarding their use of Boomi AtomSphere to satisfy their integration requirements

-Monitoring and addressing customer issues to understand their root cause and business impact

-Active participation in our community with your unique experience


-Experience as a software engineer or developer and have a passion for helping partners and customers solve complex integration problems

-You should have a and have proven ability to design and optimize business processes and to integrate business processes

-A passion to solve customer problems using your refined communication skills to coach and train customers on the platform

-Experience with enterprise integration tools that can be used to extend the team's knowledge

-Motivated individuals who enjoy a fast paced work environment and understands that the SaaS culture requires creativity, collaboration, fast decision making and a sense of urgency

-Having experience with any of the following would support your success with working with our platform

-SQL and XML technologies


-Basic scripting experience

-Java platform knowledge

-Demonstrated deployments of enterprise software systems and SaaS using industry standard environments including XML, HTTP/HTTPS, Java, C++, and ASP.

-5+ years of application integration development or design experience


Bachelor Degree in Computer Science or Information Technology


Department: Product Services - Enterprise Technical Support

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