Multinational organization seeks a passionate leader to build, manage and mentor a support team that spans across the globe. Ensure that enterprise applications are available 24x7; and deliver timely and reliable service that meet SLA levels.  We are looking for someone with previous experience managing large complex ERP, CRM or similar business applications, successfully managed international teams and built strong relationships with other technical and business teams.

Requirements: Bachelors degree in Business or Computer Science; 5+ years of supporting large Enterprise Level Applications, SAP EEC6 is highly desired; previous experience managing multi-cultural teams, Service Desk and Knowledge Base systems; undertand ITIL or other best practices for operations management.  Travel 10-20%.

Please refer to 8938SG.      

We are unable to accept candidates possessing or needing an H1B visa.  Pacific Northwest candidates only please.

MACRO.CCS is a computer consulting firm. Our Seattle and Los Angeles offices deliver computer solutions, contract technical expertise and direct hire placement services to public and private organizations along the West Coast. We constantly look for great people to join our team. To learn more about the kind of work we do, the technology trends we see, or how your career might be enhanced by working with MACRO.CCS, give us a call, or send an email to macro@macroccs.com.

MACRO.CCS is an equal opportunity employer and provides medical, dental, long-term disability and life insurance for our employees.

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