If you are looking for a job that is non traditional and you are TECH SAVVY .....this might be the job you are looking for!

Help Desk Technician

Job Description

Red Fusion Studios is currently looking for new additions to our Striva Tech Line. Must have experience in customer service, have a working knowledge of technology, and be a  quick learner. You must have great communication skills, both oral and written. This job is part time with up to 20 hours per week. Visit www.redfusionstudios.com, select the Apply Now button, for more details.

Role and Responsibilities:

• Troubleshoot technical/customer problems over phone and online chat
• Test current and new products
• Help keep call scripts up to date
• Call customers back when unavailable
• Work with the team to create the best available customer service experience

Qualifications and Education Requirements

• Ability to be a “team player”
• High School degree required, Associates or Bachelor’s degree preferred
• 1+ year customer service experience, phone experience preferred
• Good communication skills, both oral and written
• Working knowledge of wireless systems and technology
• Must be able to work from 8 a.m. to 12 p.m. Monday-Friday, and available to pick up random night/weekend shifts as needed