Tier One and Two I.T. Hardware Technician - Bilingual (Spanish) (Sylmar)
We are a Cisco Gold Partner growing quickly and sustainably with 100% sign off on every project that we've done since we've been in business. We are currently seeking an entry level desktop, IPT and server support technician as well as a more experienced support person. This is an ongoing contract opportunity and a unique role that provides growth and experience. Our ideal candidate will have some experience in desktop support, basic network administration and IP telephony support. This person must speak both English and Spanish. We are looking for outgoing, customer facing individuals for a long term project and can pay on a W2 or corp to corp (S-CORP or C-CORP only). You need to be able to lift 25 lbs. There is no travel involved except to the sight. The main locations are in Sylmar and Cypress, CA. We are looking for a tier one and tier 2 resource for the Sylmar location and a tier one specialist for Cypress.
Basic configuration and troubleshooting in a server and desktop Windows environment Basic documentation of the environment and operational procedures Manage vendor interaction and escalation
The Tier One Technician will possess these skills:
1+ year support or installation experience with network, desktop and IPT troubleshooting and support Strong critical thinking and analytical skills Strong communication and interpersonal skills Solid time management and organizational skills Strong problem solving skills Desire to learn and grow
The Tier Two Technician will possess the following:
2-5 years of IT experience 2+ years of support or installation experience with network, desktop and IPT troubleshooting and support 2+ years of experience with troubleshooting servers 2+ years of conceptual data center knowledge 2 + years working with MPLS and DS3 Strong critical thinking and analytical skills Strong communication and interpersonal skills Solid time management and organizational skills Strong problem solving skills Desire to learn and grow
Administration and Support Role - Bilingual (English/Spanish), server, IPT, desktop, administration, windows, citrix, microsoft