Position Description We are looking for an energetic with great people skills Systems Support engineer to join our core CDMA/IMS support team. The candidate will be a key contributor on a multi-functional team supporting Field Engineers, wireless operators network management and operational teams. He or she will be responsible for supporting CDMA/IMS core handling customer care tickets, troubleshooting sessions, new site turn-up and network migration activities. He or she will gain knowledge of software and hardware implementation of the system. Travel to the customer and field locations will occur as necessary to perform the job functions. Direct interactions with the customers are required.
Qualifications Experience with wireless core networks, architecture and protocols Strong knowledge in CDMA switching, telephony features, and wireless core network architecture Experience with wireless data and IP networks Expertise in customer support and troubleshooting in voice and data networks Expertise in testing various protocols for interoperability testing CDMA core system Experience with working on switches/routers including configuration/troubleshooting/monitoring Expertise in creating test plans for system level, subsystem level and feature level testing. Experience with performance analysis and troubleshooting the issues in lab or commercial environment. Experience with CDMA core system protocols such as IOS A1/A2, IS41, ISUP, SIP/SIP-T, MEGACO, and RTP Experience in IMS core system protocol such as SIP, RTP, SIGTRAN and MEGACO Understanding of core network design and architecture is required Understanding of IP protocol suite (TCP/IP, UDP/IP), QoS, End-to-End QoS Understanding of Element Management and Network Management systems
Requirements CDMA core switching and telephony features background required Experience with protocol analyzers, wireshark, etc. Experience with IP Protocols Understanding of 3GPP & 3GPP2 standards Understanding of the IMS network is a plus Understanding of HW as well as SW architecture Able to work hands on with the equipment in the vendor and customers lab Ability to work and communicate with a broad set of team members of varying knowledge base Ability to travel sporadically during the project Bachelors in Telecommunications or Computer Science or EE with 3 to 5 years experience is Required
Location: Richardson/ Texas
If you are interested please forward your resume to firstname.lastname@example.org
CDMA Core, Systems Engineer, wireshark,Customer, IMS, Software and hardware implementation, Switching, telephony, support, troubleshooting