Are you a fast learner with a good technical background? Do you enjoy problem-solving? Are you customer-focused? Join our team and participate to the growth of the market leader in Virtual Directory and Identity integration!
Radiant Logic, Inc. is the leading provider of virtual directory solutions for identity management and enterprise information integration. The RadiantOne™ Identity and Context Virtualization Platform is being utilized by Fortune 500 corporations to provide virtual access to any applications and data sources for authentication, authorization, profile and personalization data, for portals, and services provisioning for application integration projects.
Our market space is growing, and so are we. We believe that the only way to win in the highly competitive and ever-changing environment in which we operate is to hire the "best of the best". If that’s you then we want to hear from you.
As a member of the Support team, you will play a key role in our ongoing customer service commitment to our clients. You will be responsible for the swift resolution of customer issues, case management, and reporting issues to the development team.
Radiant Logic, Inc. is a positive work environment, and our comfortable office in Novato is easily accessible, just off Highway 101 in Marin County, CA.
The successful candidate will:
Have a BS or MS in CS/CIS or equivalent knowledge/experience
Have practical knowledge of Java, ideally with 2+ years of experience, but quick learners with no experience are welcome to apply
Have good written communications skills
Have excellent analysis and problem-solving skills
Be focused on outstanding customer service
Be a proactive learner
Further desired skills:
Knowledge of LDAP directories and SQL databases on Windows, Solaris or Unix/Linus
Knowledge of identity management concepts and components such as web access control, provisioning, password synchronization, federation, and meta-directory
Knowledge of Active Directory and SunOne
Understanding of Enterprise and Unix Security concepts
Knowledge of a Web Access Management package such as Siteminder is a plus
75 to 85k depending on experience and potential
Medical and Dental Insurance
Long Term Disability
Radiant Logic, Inc. is an EEO Employer.
Support Engineer, Java, SQL, LDAP, UNIX, Active Directory, Enterprise