Today, more than 160 years after our founding, Travelers is one of the nation’s largest property and casualty insurance providers. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees, 13,000 independent agents and multiple market segments across the personal, business, financial and international insurance groups. While our commitment to doing what is right for our customers has remained the same, our approach has evolved to include the latest technologies and solutions.
Disrupting the status quo calls for an employee-centric approach and an ability to demonstrate agility. Whether it is facilitating a think tank discussion, working collectively to redefine the user experience or re-evaluating a transaction from start to finish, our vision is one that is strategic and adaptive. Risk analysis is now driven by geospatial technologies, customer interactions are now supported by artificial intelligence and the underwriting process has been enhanced by predictive analytics. These capabilities combined with intuitive design thinking and the fostering of a test and learn environment have empowered our team members to constantly ask themselves, “what’s next?” while leveraging an enterprise-wide commitment to finding the answer.