By 1992, Dave Peterson had spent too long working on the road in Big 5 consulting. He had spent too long in a role that overcharged clients for work that was managed without compassion or respect for the long-term success of the organization. He wanted something different. Armed with a kitchen table and three computers in an attic office, Dave created North Highland.
Now over 3,000 employees in 70+ offices worldwide, North Highland has become a reality more powerful than Dave could have ever imagined. Companies turn to North Highland because we do things differently. We don t sell quick-fix solutions. We are not in it for the glory. We are enablers of excellence, a powerful, global integration of industry know-how, design, technology and data.
Put Clients and Co-Owners First
Our heritage has formed a firm unlike any other. We are grounded by deep roots in our local communities, and driven to apply our global reach and potent capabilities to make those communities stronger. We are honored to work with 26 of the Fortune 100 companies, and with four of the five largest banks in the world. We are equally honored to have worked alongside start-ups, nonprofits and global government agencies. It is through these clients that North Highland is able to help make the world better, delivering unrelenting innovation with unwavering honesty, integrity and accountability.
Honesty and Integrity
Today, 94% of our work is with repeat clients. Our client relationships are lasting because our solutions not only maximize results and ensure enduring growth, but because they are developed with an uncommon level of honesty and integrity. Through the thoughtful integration of insights, technology and design we generate innovative solutions and big ideas. And then we bring them to life with a fierce accountability to the people we work for and with.
Culture of Care
We don t just rescue our clients from their problems. We optimize their organizations for the future. Our solutions go beyond meeting the most urgent needs to enabling culture and infrastructure. Our client relationships are lasting because our solutions maximize results and ensure enduring growth, far beyond our point of interaction. This is not your typical management consultancy response. But we know that when we solve problems by unleashing potential we render stronger, more sustainable solutions.
Locally-based Growth Firm
We work with our clients by setting up offices close to where they are based. This allows our consultants to be closer to our client partners and have the opportunity to be involved in supporting the same local communities. Our consultants are also North Highland owners, 100% invested in fostering long-term, successful relationships with our clients. This makes us uniquely accountable, and it s made us one of Consulting Magazine s Best Firms to Work for on many occasions.
Our values underpin everything that our firm stands for and what our people believe in. They sit at our core. No matter how big we grow, or what changes along the way, our values will remain true to who we are and what makes us special.
Our priority is client service and respect
We communicate and act with the highest degree of honesty, integrity, professionalism and inclusiveness
We are empowered to make choices in our careers, compensation and assignments
We are responsible and accountable for the success of our clients, teams and firm
We respect and value the individual capabilities, contributions and quality of life of each employee-owner