In a global communications industry impacted by a growing number of connected devices and the resulting demand for bandwidth, consumers expect immediate and constant connectivity to personalized services, information and applications. In addition, recent years have seen the arrival of new competition in the form of Internet players, device manufacturers and social networks. We leverage our vision of the connected world, extensive product portfolio, wide range of services and unmatched industry expertise to enable service providers to meet these challenges and to do more in the connected world. Our offerings span BSS, OSS and service delivery or what we call 'customer experience systems'. Together, they work to provide service providers with the functionality and flexibility to facilitate innovation and enable cost-effective execution to take advantage of new business opportunities, differentiate through real-time customer experiences, and streamline operations.