Mid-level Cyber Incident Management Analyst

    • Peraton
  • Arlington, VA
  • Posted 60+ days ago | Updated 9 hours ago

Overview

On Site
USD 86,000.00 - 138,000.00 per year
Full Time

Skills

Nexus
Adobe AIR
SAFE
CISA
Physical security
Incident management
Leadership
Documentation
Standard operating procedure
Recruiting
Process improvement
Trend analysis
Productivity
Reporting
Distribution
Routing
Management
Customer relationship management
Business analysis
Business analytics
Mergers and acquisitions
Accountability
Creativity
Organizational structure
Business operations
Security+
Security clearance
EOD
Operations
Security operations
Customer service
Workflow
Communication
Technical writing
BMC Remedy
ServiceNow
SCA
Insurance
Financing

Job Details

About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Responsibilities

Mid-level Cyber Incident Management Analyst

As the nation's risk adviser, we (CISA) help our partners strengthen their own capabilities and connect our stakeholders in industry and government to each other and to resources, analyses, and tools to help them build their own cyber, communications, and physical security and resilience, and in turn, strengthening national resilience.

Peraton is seeking an experienced Mid-level Cyber Incident Management Analyst for its' Federal Strategic Cyber sector, located in Arlington, VA

Location: Arlington, VA (On-Site)

In this role, you will:

Lead small projects with manageable risks and resource requirements
Interact with senior customer personnel on significant matters
Coordinate activity across organizational lines
Develop the overarching process of receiving, triaging, assigning, tracking, closing, and finalizing the record of reported incidents
Draft organizational documentation such as Concept of Operations, Standard Operating Procedures, Work Instructions, etc.
Ensure tactical implementation of the incident reporting processes, staffing, and technologies
Identify opportunities to increase the efficacy of cyber incident report handling and workflows
Document challenges, coordinates across teams to identify opportunities for process improvement, and recommend solutions to ensure incident reporting apparatus success
Understand cyber, physical, and communications incident trend analysis and reporting functions
Correlate and associate potential threat activities to inform senior decision makers
Ensure timely and effective response to internal and external mission partners
Validate the appropriate incident escalation and reporting procedures
Seek to improve the quality, productivity, and sharing of information pertaining to the incident reporting life cycle
Certify coordination and distribution of incidents and service requests
Duties may also include but are not limited to:

Act as a resource for colleagues with less experience
Identify, log, categorize, perform initial triage, routing, and resolving incidents and requests
Manage the lifecycle of incident and request tickets in accordance with interface agreements
Performing customer relationship management activities with mission partners
Perform internal coordination and follow up for distributed actions
A willingness to learn new tools and technologies and take on new responsibilities as assigned
Qualifications

Basic Requirements:

BS/BA with 5 years of related experience, or MS/MA with 3 years of related experience, or PhD. An additional 4 years of experience may be considered in lieu of degree.
In-depth conceptual and practical knowledge in job discipline and basic knowledge of related job disciplines
Led projects or project steps within a broader project or have accountability for on-going activities or objectives
Experience in providing solutions to complex problems which require regular use of ingenuity and creativity
Ability to work independently, receive minimal guidance
Developed formal, written guidelines or instructions with operational and technical components
Understand organizational structure and alignment to business operations
Security+ Certification
U.S. citizenship and an active Top Secret Security Clearance.
Ability to obtain TS/SCI.

The selected candidate must be able to obtain and maintain a favorably adjudicated DHS background investigation (EOD) for continued employment
Preferred Qualifications:

Minimum of 3 years supporting a WATCH Operations Center or Security Operations Center
Worked within a customer service-oriented environment.
Developed business operational workflow models
Exceptional communication skills
Technical writing skills
Experience in using the Remedy and ServiceNow ticketing suite.
Benefits:

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.

SCA / Union / Intern Rate or Range

EEO
An Equal Opportunity Employer including Disability/Veteran.

Our Values

Benefits
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

Paid Time-Off and Holidays
Retirement
Life & Disability Insurance
Career Development
Tuition Assistance and Student Loan Financing
Paid Parental Leave
Additional Benefits
Medical, Dental, & Vision Care
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.