Network Engineer


  • Local Area Network
  • Network Engineer
  • Network wiring
  • SLA
  • Service Level Agreement
  • Strategic Plan
  • disaster recovery
  • hardware
  • meet deadlines
  • network

Job Description

Title: Network Engineer
Location: Sunnyvale. CA
The Client: City of Sunnyvale
Duration: 6 Months
Notes: This is the onsite position from day one.
Essential Job Functions
  • Plans, designs, recommends, installs, upgrades, and supports data center activities and systems of data,
  • voice, radio and video network infrastructures, equipment, servers, and applications to achieve optimum
  • performance in accordance with the IT Service Level Agreement (SLA).
  • Reviews and evaluates technological network related needs and recommends appropriate solutions; works
  • closely with vendors to ensure complete and successful projects.
  • Troubleshoots, upgrades, or configures network systems or server hardware or operating system issues to
  • determine cause(s) of failure and resolves problems including relocation of wiring infrastructure and
  • ensuring compliance with warranties and/or specifications.
  • Performs structured and complex analyses and develops integrated information flow according to
  • documentation related to area of assignment.
  • Monitors system capacity and utilization and performance of systems or networks and performs necessary
  • restructure or recommends expansion.
  • Upgrades network operating systems, server and storage systems and configures software.
  • Researches, designs, develops security and integrity of network systems to ensure protection from
  • inappropriate access or destruction to include disaster recovery and business continuity.
  • Implements a preventive maintenance routine identifying weaknesses of current system to determine
  • critical server/storage or networking issues.
  • Evaluates and monitors cost acquisition of network and server related items to obtain the best results,
  • meet budget guidelines and ensure system compatibility.
  • Assists in the development and execution of preventive maintenance programs identifying weaknesses of
  • current systems to determine critical server/storage or network issues, including cybersecurity.
  • Develops technical system documentation, training materials and provides training to users and other
  • support staff.
  • Leads and coordinates IT, departmental, and vendor resources for projects in accordance with project plan.
  • Prepares presentation materials for meetings, documents and follows up accordingly.
  • Assists in the development and operations of the IT Strategic Plan (ITSP).
  • Provides input, recommendations on new technology and solicits technical specifications.
  • Communicates clearly and concisely, both verbally and in writing.
  • Assists in the creation of operational procedure manuals.
  • Sets timelines and expectations for tasks within various project plans.
  • Provides guidance to team members.
  • Acts as a liaison between the various divisions within the department along with the client departments.
  • Provides subject-matter expertise on complex technical issues related to their area of focus.
    Required Skills/Experience
  • Minimum 5 - 7 years network/system engineering.
  • Current CCNP
  • Network design and troubleshooting
  • Principles and practices of excellent customer service.
  • Principles and practices of ITSM (IT Service Management) systems to include incident/problem management; request fulfilment; knowledgebase; asset management and IT service catalogs.
  • Network traffic and performance parameters, including understanding telecommunications theory and practice.
  • Methods and procedures of systems administration and security and integrity maintenance.
  • Connectivity, system integration, and network design.
  • Structure development, features, and access including configurations protocol and interfacing.
  • Current developments and trends of network technologies and/or server/data storage technologies.
  • Principles and methods of system and storage capacity, physical, virtual and cloud-based Local Area Network wiring and distribution methods.
  • Wide Areas Networking Connectivity utilizing T1, T3 and fiber backbone transports.
  • Advanced cybersecurity practices and procedures.
  • Office methods, procedures, software and equipment.
  • Applicable industry and safety codes and technology standards.
  • Principles of project management, task completion and resource management.
  • Microsoft Office, Microsoft Project and Microsoft Visio.
  • Team formation and execution; how to motivate teams.
  • Cost-benefit analyses to recommend the most effective solution.
         Additional Skills/Experience
  • Communicate effectively, both orally and in writing; translate between technical and non technical terms.
  • Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions, and make appropriate recommendations.
  • Effectively organize, prioritize and follow-up on work assignments to meet established deadlines.
  • Proven excellent customer service skills.
  • Provide technical advice and consultation to City staff in person, online, over the telephone, or by email.
  • Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff.
  • Learn complex principles, practices, techniques and regulations pertaining to assigned duties.
  • Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience.
  • Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public.
  • Demonstrate initiative and exercise good judgment in the performance of duties.
  • Respond to cybersecurity issues and remediate in a timely manner as instructed.
  • Recognize, set and follow priorities to meet deadlines.