Overview
On Site
USD 38.00 - 44.00 per hour
Full Time
Skills
Technical Support
Inventory
Decision-making
Collaboration
Training
Remote Support
Computer Hardware
Management
Active Directory
Asset Management
Microsoft Excel
Data Analysis
Reporting
Citrix
Cisco
Android
Organized
Conflict Resolution
Problem Solving
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in Bronx, New York. This position is within the non-profit sector and offers an excellent opportunity to contribute to meaningful work while utilizing your technical expertise. As this is a Contract role with the potential for long-term stability, it provides an opportunity for growth within the organization.
Responsibilities:
Provide comprehensive technical support to end-users, addressing hardware and software issues effectively.
Manage user accounts and permissions within Active Directory, ensuring secure and efficient access.
Track and maintain IT assets and inventory to uphold proper asset management processes.
Utilize Microsoft Excel to analyze data and create reports for better decision-making.
Troubleshoot computer hardware problems, ensuring minimal disruption to daily operations.
Collaborate with team members to implement and maintain Citrix and Cisco technologies.
Assist in the setup and configuration of Android devices for organizational use.
Conduct routine system updates and maintenance to ensure optimal performance.
Respond promptly to service requests and resolve technical issues within established timelines.
Deliver training and support to users, enhancing their proficiency with IT systems.
Requirements
Proven experience in desktop support or a similar technical role.
Strong knowledge of computer hardware and troubleshooting techniques.
Proficiency in managing Active Directory accounts and permissions.
Familiarity with asset management processes and tools.
Advanced skills in Microsoft Excel for data analysis and reporting.
Experience with Citrix and Cisco technologies is preferred.
Ability to configure and support Android devices in a meticulous and organized setting.
Excellent problem-solving skills and the ability to work under pressure.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in Bronx, New York. This position is within the non-profit sector and offers an excellent opportunity to contribute to meaningful work while utilizing your technical expertise. As this is a Contract role with the potential for long-term stability, it provides an opportunity for growth within the organization.
Responsibilities:
Provide comprehensive technical support to end-users, addressing hardware and software issues effectively.
Manage user accounts and permissions within Active Directory, ensuring secure and efficient access.
Track and maintain IT assets and inventory to uphold proper asset management processes.
Utilize Microsoft Excel to analyze data and create reports for better decision-making.
Troubleshoot computer hardware problems, ensuring minimal disruption to daily operations.
Collaborate with team members to implement and maintain Citrix and Cisco technologies.
Assist in the setup and configuration of Android devices for organizational use.
Conduct routine system updates and maintenance to ensure optimal performance.
Respond promptly to service requests and resolve technical issues within established timelines.
Deliver training and support to users, enhancing their proficiency with IT systems.
Requirements
Proven experience in desktop support or a similar technical role.
Strong knowledge of computer hardware and troubleshooting techniques.
Proficiency in managing Active Directory accounts and permissions.
Familiarity with asset management processes and tools.
Advanced skills in Microsoft Excel for data analysis and reporting.
Experience with Citrix and Cisco technologies is preferred.
Ability to configure and support Android devices in a meticulous and organized setting.
Excellent problem-solving skills and the ability to work under pressure.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.